289 results found
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Ability to search for someone before navigating to a floor
Currently you need to navigate to a floor to search for a user. It would be good to have a search bar on the front page to start searching for someone quickly without loading a floor plan.
This should include an icon to indicate if the user is currently detected (SVLive), Has a booking or not
38 votes -
Enable Bulk Updates to Hood Names via Imports
As an Occupancy Planner,
I would like the ability to make bulk updates to Neighborhood names via a Hood Import the same way I can bulk update Workpoint names and Team names via Workpoint and Team Imports respectively,
So that I can better manage teams and hoods in my portfolio.8 votes -
Change Space & Desk configurations in Scenario Planner
In Scenario Planner would like to be able to change space types and if a desk:
- Change Space Type
- Change Desk fixed or Flexi
- Change Desk or Space Capacity23 votes -
Enable Push notifications / emails
Management and staff may want alerts staff to an incident or disseminate an update. They can use Engage platform to push notifications to staff via the app.
Examples should include:
- Important Faciliites/Emergency information eg: "Lift under repairs today. Please use stairs" / "water leak on L08. please do not enter"
- Evacuation in progress
- When a selected colleague has made a booking, checked in or checked out
- When a selected colleague is detected on site via SVLive30 votes -
Condeco and Proxyclick API Integration into Serraview reporting
Develop the ability to ingest via API people booking information from Condeco into Serraview that adds to dashboards and reports.
10 votes -
Allow the user or organization to set the default view in the Spaces module.
Allow the user or organization to set the default view in the Spaces module. The scheduled update for the week of Sept. 6th will make it such that, by default, the spaces on a floorplan will load rolled up to Level 1 of the Space Hierarchy. I would like the ability to retain the option to load the spaces at their lowest level, the way the currently are.
13 votes -
Enhanced Details and notes on Spaces and Desks
Additional features to include in the details and notes of Spaces and Desks, sourced via relevant fields in Serraview
- Custom notes/Text
- Tags and Attributes (select which ones to display)
- Improved image quality or open to larger image
- Option to resize and recentre images
54 votes -
Clarity on "Area" metrics
Several standard reports include an "Area" metric but is unclear what that means. Some "Area" metrics are providing Gross SF and some Usable SF but continue to say "Area". Ask to retitle the column header to understand what type of space is being captured and provided in the reports.
16 votes -
Report 67 - Allow select parent hierarchies
Currently, report 67 works if the lowest levels of the space type hierarchy are selected, which works fine for showing a single space type, but does not work well if a group of spaces has to be selected. E.g. if all core spaces are to be shown in the report, each space types within core hierarchy has to be separately selected. This represents a challenge. The workaround is to run the report via spaces, but that works only on a single floor. If a whole campus has to be selected, that solution does not work well.
Can the report be…
35 votes -
Add archived records for cancelled reservations to Report Builder for reporting capability
Would like to have reporting capabilities for cancelled reservations. We inquired and learned from SV that there are archived records for any reservations that were checked-in and then cancelled. The archived records are not currently added to Report Builder and there fore cannot be reported upon. We are requesting that these archived records be added to Report Builder to enable reporting capabilities. Would also like to suggest on existing reports that show a blank field under the Check-in column on the Desk Booking report, that instead of a blank field it defaults to show "Desk not Checked-in", This would help…
11 votes -
Multiple SSO Identity Providers
For more complicated environments that have multiple directories which do not share trust, the ability to assign multiple distinct Identity Providers within the SSO configuration would be extremely helpful.
18 votes -
Engage: First Responder Icons and locations on map
When looking up first responders on a floor, instead of having to scroll through each responder to identify their location, it would be excellent if icons were loaded when enabling a responder type on the floor plan. This would save time trying to find who is the closest person to an incident and provides those who are responsible an easy visual to see potential areas where responder coverage is needed.
11 votes -
Concierge Menu Enhancements - Text location, gif/video backgrounds, tiling options
Enhancements to the Engage Concierge menu should include:
- Customise the location of text within the tiles
- Customise the font and colour of text within tiles
- Customise colour of arrows to move tiles
- Play a looping video (mp4 or gif)
- Play a single image or video behind tiles, without separate images per tile
- Option for horizontal or vertical scrolling on either web or mobile
- Directly link files from the Serraview document library for users to downloadIdeally, it would be great to have the ability to move the title and description locations depending on…
14 votes -
Enhancement: Add Retention Seats/Status in Spaces Module
Add an option to view seats with a RETENTION STATUS to Spaces->View Only -> Change Space Types View to UNOCCUPIED view.
Currently you can check Occupied or Unoccupied. The intent is to ensure data is visible so viewers don't assume all vacant desks are available.14 votes -
Lockers - email enhancements
When sending out the quick email inside the locker module, options to:
- Include a floorplan indicating where the it is located?
- Include locker number in email report
- Add owning team7 votes -
View Workstation Attributes
When looking for a desk have the ability to drill-down or view the workstation attributes such as Single monitor, Dual Monitor, docking station etc. The current 'Equipment' functionality is only a filter.
4 votes -
Service Request View for Default Users
Default users have access to Service Requests so they can submit requests; however, the provides them the option to see ALL submitted requests. We need an option to customize permissions for default users so they can only see requests they have submitted, as confidential information may be included in these requests. Even if not confidential, default users should not have access to move requests for an entire company.
12 votes -
Improve First Responders/ECO/First Aid Officer search results by proximity to the person running a search
The closest First Responders/ECO/First Aid Officer member (to the person running a search) is listed first in the search list. This would make it easier for people to contact an ECO member quickly, who is closest to an incident.
7 votes -
Centralized check-in in Engage
We would like to have the ability to enable a centralized check-in process. In addition to allowing users to check themselves in for a desk, it would be great if a receptionist or security could "check-in" reservations in Engage. This would help us enforce COVID safety protocols, as well as reservation procedures.
10 votes -
Booking Reservation Workflows and Approvals
We would like to have the ability to send reservation notifications for nominated desks/spaces to the applicable space "owners." That way they can review the requests in real time
11 votes
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