289 results found
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Floorplan Export in Spaces or VBS
Ability to export floorplan directly from a Space Viewer or VBS. Currently the floorplan can be exported only via buildings in.
It is more handy plus not all the users have access to building configuration.98 votes -
Booking Rule Enhancements - "all-day" and "specific time" Durations Lengths and Check in times
As a system administrator I want to control which spaces can be booked as 'all-day' settings and others by 'specific time'. This supports spaces with shift work, varying styles of work and bookings and large floors with a variety of team and space requirements.
Examples:
- Select some desks/spaces to be booked as "All-Day" and other to be "Specific Time"
- Custom Label specific time bookings "Morning", "Afternoon", "Evening"
- Preset start times for all day bookings differently between different desks
- Pre-Defined Time Slot Bookings "9am-12pm, 12pm-3pm"
- Limit the amount of time a user can make a booking…32 votes -
Automatically put Workpoints included in a BOS On-Hold
As a Relocation Manager, as I'm planning a major move in BOS, I'd like the system to automatically mark all destination workpoints as "on hold for future move" (retention status) in BAU so that I can get a sense of what spaces really are available.
19 votes -
Limit Floor Capacity
As an administrator, I would like to be able to set a floor capacity for the maximum number of desk bookings per floor that will be accepted by Engage. Once this floor capacity has been reached. No additional new bookings will be accepted for this floor.
Further enhancement:
- Notify administrators when floor capacity is reached (or a threshold will be reached) to then release an additional floor for booking
- Wait list for staff who wish to book on a floor that is at capacity, to then be notified when a new floor is releasedThis will allow me…
32 votesThank you for the suggestion. I agree that this is an important feature for making it simple to get staff back to work.
We are in the process of designing this feature.
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Floorplan Export Text in Space Type and Name Layers
As a user in charge of mapping,
I would like to export floorplans in a format that allows me to re-import them to Serraview without having to make additional changes.
This includes text for space types and space names being confined to stay within the corresponding polylines.Currently, exporting floorplans results in larger text that overlaps polyline boundaries, and, as such, prevents the file from being imported until the text is manually adjusted. Please see the attached example.
12 votes -
Return to the page you were working on when updating an asset
As an administrator, I would like to be able to return to the page I was working on after editing a field.
For example, if I make an update to a locker or storage space which is located on a page other than page one, Serraview automatically returns me to page one after the update has been submitted. If I am able to be returned to the page I was working on, it would make it easier to move on to the next asset that may require updating, rather than having to find the next asset starting from page one…
14 votes -
Floorplan Report - With Labels as Shown on Screen
Would request a report that you can print out showing the labels as shown, such as room number and space type. Current reports do not return this data, it's only color coded with a left hand aligned key.
13 votes -
Bulk Update - Select Children of Space Types
Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.
This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.
It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.
9 votes -
Add Paint Occupant Tool to Scenario Plan
The Paint Occupant tool is currently only available in VBS and not the Scenario Plan where it should belong since it has the ability to create drastic teaming changes. With it only being in VBS and not having an 'Undo' button anymore, it puts the integrity of the teaming at risk.
It would be highly beneficial to have this feature in Scenario Plan so all major teaming changes can be addressed here instead of on the live data in VBS.
14 votes -
Import Results ImportStatus and Messages
As an admin,
When viewing Import Results,
I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
So that I can better understand the data transformations and what changes were made.7 votes -
Ability to modify SSO token lifetime
Currently when passcode/faceid is enabled, the session is active for 2 hours before being prompted to re-authorize the connection.
For clients with Security related concerns, we should add the ability to modify the token lifetime so that it can be reduced from 2 hours.
2 votes -
Option to Disable Automatic Emails
As a System Administrator
I would like the ability to turn on/off automated Service Request emails
So that employees won't get confused if end users do not have Serraview access.12 votes -
Increase data limit for workpoint import
Increase the limit of rows in the workpoint import to allow us to easily bulk update information with an excel sheet. When a client has hundreds of buildings it is not easy to use the VBS or Scenario Planner to bulk update information. When I have 38,000 rows of data to import and I need to split that into 38 files according to the 1000 row limit on the help site, that is not a usable import
5 votes -
Add secured action for some of the options under the Help menu
This should be a Secured Action to access UserVoice/Request a Feature or Community or Support through the Help Menu.
In addition, perhaps the Support link could be customizable to lead the User to the appropriate place.
14 votes -
Improve Overall Search Functions - People, Spaces, Configurations, Buildings
It'd be great to improve search functions in the following areas:
When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.
The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…
55 votes -
Change the 'Back' icon to a 'Home' icon
Within the Maps/Wayfinder (reservation) view in Engage, the back button (top left) takes users back to the Concierge menu. In certain views, this doesn't match expectations - users might expect to go back to the floorplan view, and then have to navigate back to where they were.
This function could be more clear if the icon was replaced with a 'Home' icon, or something similar.
6 votes -
Move Workstations/Furniture Around
We move desks around all the time. We'd like a way to quickly add/move/rotate the position of workstations/furniture around the floorplan to accurately reflect the current layout.
51 votes -
Add a stronger warning note before allowing deletion
To prevent unintentional deletion of floors or zones in Building & Floors within Assets, can you please add a stronger warning note before allowing deletion to occur.
A zone was unintentionally deleted and the only warning was: "Are you sure you want to delete?" Deleting the zone resulted in a large amount of lost data, including locker, storage, and occupancy data.
Consider adding a warning like: "Deleting may result in significant data loss which may affect your locker, storage, and occupancy data - Are you sure you want to continue?"
This may result in a user reviewing their decision before…
6 votes -
More Information When Searching People in Workplace Admin
When searching for a person to add as a Workplace Administrator to a team in 3.0, the search function doesn't provide much clarity on details of a person and two people with the same name may be indistinguishable.
When searching for people in v2.6 there was Job Title and Org Unit provided and an additional pop-up information card that was displayed when hovering a person, the addition of something along these lines would be very helpful in searching and selecting intended people.
20 votes -
Push custom emails to Service Request Contacts other than approval
Send predefined/created emails to contacts of Service Requests emails e.g. FYI to requester or other contacts.
Simply click on email template to send that email to pre-defined contact in that email template.
42 votes
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