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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. Toggle on/off labels for all space types, not just occupiable space (i.e. we'd like to be able to see the meeting room space numbers)

    9 votes

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  2. I'd like to run a floorplan report that can highlight employee tags and filter on them

    9 votes

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  3. Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?

    9 votes

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    1 comment  ·  Usability  ·  Admin →
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  4. Filter clears out once you change the screen

    18 votes

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  5. Add option to display Engage maps and UI in Dark Mode (using black for negative space instead of white, saving power by requiring less of the users screen to be lit). Ideally, this should be a configuration option for individual users, but could be a global option set by user admins as well.

    5 votes

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  6. When granting BOS Move Plan access to a Migration manager, I would like the BOS grid to be automatically filtered to show only the rows that the Migration Manager has access to.

    22 votes

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    1 comment  ·  BOS  ·  Admin →
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  7. The arrows to navigate in service requests to "previous" and "next" would make searching easier considering the location is not visible on the grid and the service requests needs to be open in order to see what location were submitted for and assign responsible person.

    15 votes

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  8. Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.

    This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.

    Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.

    Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…

    24 votes

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    In Development  ·  0 comments  ·  SVLive  ·  Admin →
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  9. Additional configuration to emails to provide:
    - Embedding images
    - Changing colours
    - Changing fonts
    - Custom header
    - Removing Serraview footer

    23 votes

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  10. Certain locations have different requirements. I want to create custom email templates based on the move locations submitted. This will ensure the appropriate details are shared for the relevant location.

    15 votes

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  11. After publishing my scenario, I want to cross check it with live VBS or have another team member see the published moves.

    However, when I publish my scenario, all the buttons are greyed out.

    Please enable published scenarios to be in a 'View Only' mode once published.

    12 votes

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  12. At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?

    7 votes

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  13. It would be useful to be able to navigate around a floorplan, find storage or locker bays etc, click into them and be able to see their storage/locker/asset information. This could be done with an additional tab on the space form for space types that can have storage.

    It would be great if you could then have a link within that tab to open Storage, Lockers or Parking and view the asset. It would also be great if, from within SLP, you could do the inverse and easily get to the asset on a floorplan.

    20 votes

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    1 comment  ·  Spaces  ·  Admin →
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  14. As an Occupancy Planner,
    I would like to be able to include more than 8 buildings
    So that I can better manage large-scale moves.

    5 votes

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  15. Currently the check-in feature is not obvious and requires the user to navigate into the My Bookings to check in.

    It would be great if it was made more obvious to the user that they could check in by perhaps adding a banner on the concierge menu prompting them to Check In Now. If they could check in directly from that page without being redirected to the My Bookings would be ideal.

    This would reduce clicks and make the check-in process more seamless and user friendly.

    13 votes

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  16. Configurable option to define how many days or weeks in advance the desks/spaces can be booked in advance per building, floor or space.

    Examples:
    - At 12pm Friday, open bookings for the following week
    - All hot desks can only be booked on the day
    - Selected desks can be booked 4 weeks in advance, while default is only 1 week in advance (or the reverse)
    - Building A can be booked 2 weeks in advance, Building B can be booked 1 week in advance

    31 votes

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  17. A blank floorplan pdf report showing space type, area measure, and space name

    5 votes

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  18. Can't enter new asset assignments in BOS, need to update Assets (ie locker assignments) in the Asset module as a separate step

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  19. As a VBS user, if I have many, many teams on a single floor and they're all in neighbourhoods, trying to open the team form can be difficult. Currently there are three ways to access it:
    1. Group By 'Team Level', then double-click a team stack in the stack bar. This is tough when the team stacks are small.
    2. Double-click the team blocking on the floor. This is not possible if the teams are flexi and assigned to neighbourhoods.
    3. Double-click the team in the Legend panel on the bottom-right hand side of the page. This is time-intensive and…

    12 votes

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  20. 5 votes

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