Skip to content
Eptura
Feedback by UserVoice

Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Serraview

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

469 results found

  1. It doesn't make sense that unclicking a parent check block doesn't deselect all the children boxes below. Very unintuitive and not how similar interfaces on other software applications operate.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Have shortcut link to key dashboards available on the serraview home page, and the ability to assign different reports to different user roles (so execs can easily find key reports for example)

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. In VBS there in many instances we allocate work points at a hood level, and the hood has a number of sub-teams below. This is because there are multiple validators for the sub-teams and we like to be able to see this level of detail in the VBS. For this reason, work points currently need to be manually allocated to the sub-teams below a hood which can be tedious. In 2018, when we still had our instance of Serraview in pilot mode preparing to roll out to the business, we worked with Serraview to implement an upgrade to our platform…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Can the system be modified to use a vector based graphic for the background rather than the current raster based format? When zooming into the floor plan, or printing out the floor plan, the background pixelates extensively, especially on larger floor plate files. Because of the pixelation, we will need to rework quite a few of our CAD files to make them presentable to our client.

    I've attached a couple of examples, vector based image from current CAFM system, and the same floor in Serraview.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. In VBS, you can currently select only '1' Org unit and it will highlight the spaces assigned to that Org. It will be a very intuitive and quick method to allow users to Toggle On/Off one or many Org Units in VBS. The approach is similar to what's available in Space module for Space Types, the suggestion is to have the same for VBS for Org units.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Ability to export floorplan directly from a Space Viewer or VBS. Currently the floorplan can be exported only via buildings in.
    It is more handy plus not all the users have access to building configuration.

    97 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Scheduled  ·  5 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When using paint over in edit mode on VBS, if a team is selected on the floorplan it should be the team I use to paint/update the floor plan.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add a description to all Serraview out-of-the-box reports and ensure 'Output' is accurate; PDF or Excel

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. As a Relocation Manager, as I'm planning a major move in BOS, I'd like the system to automatically mark all destination workpoints as "on hold for future move" (retention status) in BAU so that I can get a sense of what spaces really are available.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. As a user in charge of mapping,
    I would like to export floorplans in a format that allows me to re-import them to Serraview without having to make additional changes.
    This includes text for space types and space names being confined to stay within the corresponding polylines.

    Currently, exporting floorplans results in larger text that overlaps polyline boundaries, and, as such, prevents the file from being imported until the text is manually adjusted. Please see the attached example.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. As a Move Manager,
    I would like better sort and filter options in the BOS UI
    So that I can more easily get to the information I need to access.

    Currently, you can only sort based on the occupant name. It would be nice to be able to sort by to/from location, Workstation type, and/or other details.

    The filter options in BOS show data from the entire portfolio, rather than data specific to the particular move project a user is in. It would be helpful if the filters for Team, From Floors, and To Floors display/allow you to select only…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Users should have the option of entering a reason for making a change as a part of the bulk update process. This would help facilitate internal communication between multiple different space planners working together to manage a large portfolio.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Whenever a new Scenario Plan is created, have a button to display 'Current' context based on buildings/floors being included in the scenario. This should be able to be refreshed through a button or setup to refresh automatically.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. It would be nice to see the Org unit hierarchy in a org chart diagram. That would includes the cost center and employees. We already have all of the information in some reports. The visual graphic will help understand how some organization works.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. As an administrator, I would like to be able to return to the page I was working on after editing a field.

    For example, if I make an update to a locker or storage space which is located on a page other than page one, Serraview automatically returns me to page one after the update has been submitted. If I am able to be returned to the page I was working on, it would make it easier to move on to the next asset that may require updating, rather than having to find the next asset starting from page one…

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Be able to sort by spaces in the Bulk Update.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Would request a report that you can print out showing the labels as shown, such as room number and space type. Current reports do not return this data, it's only color coded with a left hand aligned key.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.

    This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.

    It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. In the filter section of the BOS grid, there is a box for Show Published Moves. Could this default to automatically being checked (or give the option for it to be automatically checked) after the phase is published?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 9 11 13 23 24
  • Don't see your idea?