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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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432 results found

  1. It would be really helpful if you could see assets (lockers/storage/parking) assigned to a person when searching for their name in the spaces module.
    This was available in an older version of Serraview, and would show locker information in the red box (picture attached) right next to their name.

    Thank you!

    2 votes

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    0 comments  ·  Spaces  ·  Admin →
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  2. Like measurement tools in CAD products, it would be useful to be able to measure custom areas, not only linear, with the measurement tool. This could be a click and drag box, or better yet custom points which when you return to the starting point provides the area measurement within. This would be very useful for project planning for people without access or skills in CAD products.

    3 votes

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    0 comments  ·  Spaces  ·  Admin →
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  3. Please improve the usability/legibility of any drop-down selector with a hierarchy (i.e. region, buildings, org units) so that it includes a horizontal scroll bar to view options that are several layers deep and/or have a long entry.

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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  4. We would like to have the option to disable the following automated email :

    Workplace Admins: Assignment Notification (Existing User)

    We find that it often sends out wrong information and causes confusion for the staff.

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  5. We would like the Optional Fields of Asset import to be visible in the Asset UI. Currently we can only view the data of the Optional Fields through reporting. It would be beneficial if it was possible to Edit/View the data of the Optional fields like Asset GUID and Serial Number from the Asset UI.

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  6. Expose not just Asset Name but also Asset Number for the email templates parameters to be used in Asset emails.

    1 vote

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  7. Clients place a large move into a service request and data was visible however there is not an easy way to transfer this Data the into into BOS. looking to add an export to BOS feature from service request.

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  8. We would like to be able to move the space numbers to not be centered on corridors as they may overlap with other space names/numbers and make it impossible to use them for wayfinding. We would like to be able to shift those numbers to where it may make more sense for users and admins to easily see labels in the correct places.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  9. Currently, you cannot assign Non VBS Locations to assets like carparks. Floors with carparks don't need to show up in Spaces and VBS, but still need to be assigned to people. It would be extremely easy if we could assign Non VBS locations too.

    1 vote

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  10. Update CAD layout, i.e. add desks, whilst in a Scenario plan.

    40 votes

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  11. As a Workplace Admin, I need to be able to add people to my flexi team who are already assigned to a dedicated space, without removing them from their existing location(s).

    Right now, if "Enable Move / Keep Functionality" is turned on, I can uncheck "Remove from previous location(s)" when adding a user to a workpoint, but I have no such option when adding users to a flexi team. I have to ask a global Serraview admin to add the user to the flexi team via VBS.

    1 vote

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  12. Currently, in the Spaces Module, one can edit tags by painting or using an eraser. I would love that same ability applied to Attributes, using a secured action.

    See attachment for a visual

    JAS

    22 votes

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    0 comments  ·  Spaces  ·  Admin →
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  13. The BOS - Arriving Locations report (#88) needs some re-vamping. Currently, the list of all employees in a neighborhood are physically listed on the floorplan, next to the letter shown in a KEY in a table at the bottom of the report.

    That could mean a very long list of employees that covers up much of the floorplan.

    Can the report be modified to list these associates in the table at the bottom of the report, instead?

    JAS

    33 votes

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    0 comments  ·  BOS  ·  Admin →
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  14. Expand the location bar in the reports parameters, to show complete location title. The name should show fully if you hover the mouse over it.

    1 vote

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  15. The limited width of the Selector bar in Reporting means that the names of the space types are shortened. It would be useful to be able to change the width of the bar.

    As well as hide the dashboard in VBS & Spaces, to allow for a larger screen view of the plan.

    2 votes

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  16. Have the different teams colored (like in VBS) so you could see who belongs to the team when assigning the seat.

    2 votes

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    0 comments  ·  BOS  ·  Admin →
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  17. Only six Org Units can be selected in Report 22. Some clients would like to be able to select more.

    7 votes

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  18. Would love to be able to use the data import process to put "Blank" values into data fields.

    Currently when doing data imports to Serraview, some fields are able to accept "Blank" values to be updated where other fields are not able to have "Blank" values imported.

    There is no identifiable way to know which fields are able to accept "Blank" values with an import file. At least not identifiable to me. I had submitted a support ticket about this. Was told it was text fields that could be wiped out, but that is not always the case.

    This is…

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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  19. Add the number of Vacant and Occupied desk totals next to each to the Legend. This will quickly show the number of people that are in the office and a particular floor which is good for office management.

    1 vote

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  20. Be able to delete orphan org units without needing to remove orphan org units that are currently in VBS/Scenario Planner or related modules

    6 votes

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