289 results found

1. Booking Rules Based On Team

   Provide enhanced flexibility to booking rules to provide variable restrictions to bookings based on your team or the team allocations. This should include:
   - Provide a team priority to reserve, seats in a location (building, floor, hood) until a specified time (ie. a week before), then the reservations are open to everyone else not on the specified team.
   - Allocate spaces to only be bookable by specific teams on specific days ( E.G. Finance are allocated Monday, Wednesday & Friday, IT are allocated Tuesday & Thursday.)
   - Allow some teams to book in all spaces regardless of booking rules

   27 votes

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   5 comments  ·  SV Engage - Bookings & Reservations  ·  Delete…  ·  Admin →
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2. Additional User Privacy Options

   When opting in or out of Engage visibility, it would be useful to choose if users can:
   - Hide or display my live status (SVLive)
   - Allow people in my team/org unit to see my details but hidden from users in other teams
   - Hide or display my email and contact details, photo and role
   - Hide or display my booking history (current, past and future)

   9 votes

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   6 comments  ·  SV Engage - Configuration  ·  Delete…  ·  Admin →
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3. Booking report 345 to update "team Booking" to attendees name if they accept team reservation and select desk.

   Currently booking report 345 will show the booked for as “team booking”, and not a persons name, so if there’s an internal requirement to report on who had a desk booked, difficult to do. Enhancement to reporting element, to report on attendee - if a person did not accept and select a desk, keep cell as Team booking. if a person accepts and selects the desk, cell to show persons name.

   11 votes

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   1 comment  ·  Insights Reports & Dashboards  ·  Delete…  ·  Admin →
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   In Development  ·  AdminDuncan.McConchie@eptura.com (Manager, Strategic Customer Success, Eptura) responded

   Updates to reporting and report 345 are in development to include:

   • Booked on Behalf of details
   • Team booking details
   • Neighbourhood and Village names
   • Booking cancellation details and times
   • Check in and out times
   • First responder tags

   Thank you for contributing to UserVoice and helping improve Engage. Please help us improve Serraview and Engage by voting on your favorite ideas!

4. Apply filtered 'Attributes' to floorplan

   When a users filters by attributes, highlight those spaces on the active floorplan.

   15 votes

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   3 comments  ·  SV Engage - Bookings & Reservations  ·  Delete…  ·  Admin →
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5. Improvements to Calendar, Booking, Date/Time and Building/Floor controls

   Several enhancements for a better user experience:

   Booking Selector and Calendar Improvements
   - Clearly show the "Now" button can be used to change the day and time you are making a reservation for
   - Configure if the calendar is Mon-Sun or Sun-Mon
   - Hide Weekends
   - Improve the calendar display for meeting spaces
   - Change days within a booking screen
   - Consistency between Mobile and Web versions of engage for filter icons, search icons, search and filter configurations and other icons
   - Display all calendar events syncronised with Microsoft Outlook
   - Improve the calendar display to more easily change months
   - Improve the calendar dispaly to more easily change days
   - Improve the visibility of the delete button
   - Show the year of bookings

   Building/Floor Search
   - Easier to select changing building and floor
   - If a building has 1 floor, automatically open floor if the building is selected
   - Open the floorplan zoomed in for larger floors
   - Display the full site address

   Several enhancements for a better user experience:

   Booking Selector and Calendar Improvements
   - Clearly show the "Now" button can be used to change the day and time you are making a reservation for
   - Configure if the calendar is Mon-Sun or Sun-Mon
   - Hide Weekends
   - Improve the calendar display for meeting spaces
   - Change days within a booking screen
   - Consistency between Mobile and Web versions of engage for filter icons, search icons, search and filter configurations and other icons
   - Display all calendar events syncronised with Microsoft Outlook
   - Improve the calendar display to more easily change months… more

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   46 votes

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   35 comments  ·  SV Engage - Configuration  ·  Delete…  ·  Admin →
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6. Add Comment or Description When Reserving or Cancelling a booking

   As an Engage Admin/Facilities Manager,
   I would like Engage users to be able to enter comments
   - When booking a desk or space
   - When cancelling a booking or space

   Comments can be used to explain why they're reserving/cancelling the booking (team meeting, working on a project, needs specific equipment, catering requests), So that management can better understand why employees are reserving certain seats.

   9 votes

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   3 comments  ·  SV Engage - Bookings & Reservations  ·  Delete…  ·  Admin →
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7. Serraview on iPad

   Can we have Serraview on the iPad version? Since our Move Team is using iPad a lot. That would be a big help if we could edit Serraview on the iPad.

   6 votes

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   0 comments  ·  Spaces  ·  Delete…  ·  Admin →
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8. allow auto-provisioning for SSO logins to be turned off

   Currently when using SSO with Engage it has the feature of auto-provisioning users. It would be very beneficial to have the ability to turn off or on.

   Having this is critical for the client " The New School ".

   3 votes

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   0 comments  ·  SV Engage - Configuration  ·  Delete…  ·  Admin →
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9. Book on Behalf of Enhancements

   Additional features when booking on behalf of someone else:
   - We would like the option for the reserver to receive a confirmation email.
   - The reservee (Booked For individual) to see in their confirmation email who reserved the space.
   - Provide Book on Behalf of without also providing the Reservations - Bypass concurrency limit secured action
   - Allow staff that can "book on behalf of", to also "Cancel on behalf of".
   - Allow staff that can book on behalf of to see the calendar of bookings they have made for other people, and bookings those people have made
   - Show that the booking has been made on behalf of when viewing the booking on the plan

   Additional features when booking on behalf of someone else:
   - We would like the option for the reserver to receive a confirmation email.
   - The reservee (Booked For individual) to see in their confirmation email who reserved the space.
   - Provide Book on Behalf of without also providing the Reservations - Bypass concurrency limit secured action
   - Allow staff that can "book on behalf of", to also "Cancel on behalf of".
   - Allow staff that can book on behalf of to see the calendar of bookings they have made for other people, and bookings those people have made
   - Show… more

   46 votes

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   Under Review  ·  12 comments  ·  SV Engage - Bookings & Reservations  ·  Delete…  ·  Admin →
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10. Report - Neighbourhood summary

    In the same way Serraview out of box reports have - Report #1 Building, Report #2 Floor, it would be great to have a report on Neighbourhood. an easy to use report that shows Column, building, Column floor, column neighbourhood column workpoint total, column people total. As a business engagement person, and a space planner it would be able to quicklly and easily assess neighbourhoods to identify quick opportunities.

    5 votes

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    0 comments  ·  Insights Reports & Dashboards  ·  Delete…  ·  Admin →
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11. Heat mapping / Popular times

    Much like google business polular times to show how busy a floor/neighbourhood is, would Engage map one day have the location memory enabled to show such mapping, from history data to show average polularity and live data mapping. Would be amazing to have it for reporting or users. Workplaces all want to install sensors for this but if you can get it with the app, that would be a huge competitive advantage.

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    4 votes

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    1 comment  ·  Insights Reports & Dashboards  ·  Delete…  ·  Admin →
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12. Future Booking First Responders

    Enhancement to the Future Booking Attendee Details dashboard to include filters for Is First Responder, and include the First Responder role/title in the table of the dashboard

    4 votes

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    1 comment  ·  Insights Reports & Dashboards  ·  Delete…  ·  Admin →
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13. Serraview Spaces Module - Space Type Automation based Engage settings

    Our space types are set up in such a way their definitions are directly related to whether or not they should be bookable through the Engage reservation tool.

    Examples:
    Dedicated Spaces: NON-reservable
    Shared Spaces: Reservable
    Open Shared Spaces: NON-reservable (think touchdown stations to accommodate walk-ins)

    If someone changes a space type, the "reserving enabled" feature needs to be manually updated to reflect that space type. I would love an automation set in place for this.

    Also, as a part of this ask, a report to let the Admin know what spaces have been changed, and by whom. Not only does that give us the opportunity as to find out WHY the space type changed (and give another training opportunity of the trickle effect this now has), but it assures the opportunity to make sure the automations have worked successfully.

    The reporting will also help:
    Let us know if any bookings were set for that seat, so they can be notified their reservation is no longer valid.
    Allows us to have the physical signage on site updated to reflect the new space type [bookability]

    Our space types are set up in such a way their definitions are directly related to whether or not they should be bookable through the Engage reservation tool.

    Examples:
    Dedicated Spaces: NON-reservable
    Shared Spaces: Reservable
    Open Shared Spaces: NON-reservable (think touchdown stations to accommodate walk-ins)

    If someone changes a space type, the "reserving enabled" feature needs to be manually updated to reflect that space type. I would love an automation set in place for this.

    Also, as a part of this ask, a report to let the Admin know what spaces have been changed, and by whom. Not only does… more

    13 votes

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    1 comment  ·  SV Engage - Bookings & Reservations  ·  Delete…  ·  Admin →
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14. Spaces Module - Make Image URL clickable

    Make Space Attribute 'Image URL' Clickable. Our images are stored externally, having a clickable link to view would be much more convenient than copy/paste.

    5 votes

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    0 comments  ·  Spaces  ·  Delete…  ·  Admin →
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15. "Undo" Ctrl+Z Button

    Have the ability to undo any action that has been taken including deleting a team, accidently painting a team, or placing an occupant in a space.

    7 votes

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    0 comments  ·  Scenario Planner  ·  Delete…  ·  Admin →
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16. Serraview - Secured action to manage bookings and booking rules

    A new secured action to restrict to:
    - cancel bookings
    - Edit desk booking rules
    - not also allowed to edit spaces
    - not also allowed to edit the VBS

    7 votes

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    2 comments  ·  SV Engage - Configuration  ·  Delete…  ·  Admin →
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17. Scenario Planner Quick Report for Neighbourhood

    Quick Reports in Scenario Planner should include a report to output the selected neighbourhood's plan.
    should include:
    - If a team is selected, output the neighbourhood plan of that team
    - If a neighbourhood is selected, output the neighbourhood plan

    7 votes

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    1 comment  ·  Scenario Planner  ·  Delete…  ·  Admin →
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18. Different Space Capacities

    Some spaces offer different capacities based on different formats, the ability to see multiple capacities and details on these formats

    5 votes

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    1 comment  ·  SV Engage - Bookings & Reservations  ·  Delete…  ·  Admin →
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19. Check in Automation using Badge, SVLive, Sensors or Geolocation

    Using various data sources automatically check a user in to a booking. Such as:
    - Badge data - When a user swipes into the floor
    - SVLive - When a user logs into a device on the floor
    - Geolocation - When a user is detected in proximity to the building
    - Sensor - When a user is detected at the booked desk

    With SVLive, use the automation based on where the person is detected:
    - Check in when user docks at a desk they have made a booking at
    - Notify user if they are sitting at a desk that is different to the one they have booked, and to cancel their old booking and book the desk they have sat at instead
    - Notify user if they are sitting at a desk booked by a different user
    - Check in when a user is detected on wifi on the same floor as their booking
    - Prompt a user to cancel their booking if they are not detected on SVLive within the check in window
    - Prompt a user to cancel their booking if they are not detected on SVLive for several hours after checking

    Using various data sources automatically check a user in to a booking. Such as:
    - Badge data - When a user swipes into the floor
    - SVLive - When a user logs into a device on the floor
    - Geolocation - When a user is detected in proximity to the building
    - Sensor - When a user is detected at the booked desk

    With SVLive, use the automation based on where the person is detected:
    - Check in when user docks at a desk they have made a booking at
    - Notify user if they are sitting at a desk… more

    42 votes

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    11 comments  ·  SV Engage - Configuration  ·  Delete…  ·  Admin →
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20. Shared Allocation in VBS Enhancements

    Enhancements to the way shared allocations are displayed and assigned in the VBS
    - Using two colours or a seperate color to show desks with shared allocation
    - Allowing bulk update to shared allocation

    48 votes

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    Deferred  ·  4 comments  ·  Block & Stack (VBS)  ·  Delete…  ·  Admin →
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