1028 results found
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Global Admin to approve system changes
As a global firm with many offices we have established a global standard of how the application is to be configured.
To avoid the Country and Location admins deviating from the global standard it would be good if anything they change went to a pending state and the global admin can either accept the change or override/reject.7 votes -
Catering should be able to change the status from Collected to "x" in the event of a mistake
When Catering marks a request as "Collected" it's filtered out into a different view, but if that change was made in error, there is no way to change it back from "Collected" to any of the other status options. Those status buttons should remain on the request window and Catering should have the ability to toggle between them.
7 votes -
URL page on mobile app
Can the URL page be remembered and hidden in the mobile app? This way there will be less clicks when the users have to re-login on the mobile app.
7 votes -
Raise screen connection incidents to servicenow
Integration to report and raise incidents in service management software, to allow the reporting of screen connection issues to service now. The connect portal offers useful information but, many organizations do not have the capacity for staff to be checking for new reports in connecting manually. The overnight reports are useful however by the time business hours begin the issues the reports are already 5-6 hours out of date. Having an automated incident process assigned to the support team in real-time takes away the need for checking the portal throughout the day or relying on customers to call the helpdesk…
7 votes -
The condeco server should pickup the local customer time & date and not a UTC time for vendor management/logging
The condeco server should pickup the local customer time & date and not a UTC time for vendor management/logging.
We had that issue already discussed with the condeco technical support:
The timezone for logging/managing vendor things appears to be fixed as UTC time (according to the support) and not our local time zone.
Logging for print etc. are set to UTC time zone, which appears always as a different time than our local time zone. This need to be a consistent process for logging/managing the time zones server wide/account setting wise (!) and not for every part of the system…
7 votes -
Align enterprise screen profile with Connect screen settings
Align enterprise screen profile settings with Connect screen settings. We are losing some functionality when we switched over to Linux screens.
- Only the booking creator can action on the panel using RFID
- Restrict start meeting to host/requester is useless now
- Restrict end meeting to host/requester is useless now
7 votes -
Stay logged in for longer
Condeco locks us out after a short period of time, can it keep up logged in all day? As the PAs especially use it all day!
7 votes -
Alternative time
When booking multiple rooms. If Room A is free and is added to the booking but Room B is not free and you select Alternative times the Add-in should confirm that Room A is also free at this time.
In the event that multiple rooms/multiple locations are required this is crucial to a successful booking journey.
7 votes -
Stop a user or admin from to entering a duplicate service items for the same delivery time
When a user/admin enters duplicate service items for the same deliver time the system currently clubs them items together and adds the quantities together.
It would be better for the system to alert the user/admin they are entering duplicate items for the same delivery time and to change one of the duplicates to a different delivery time or delete the item.7 votes -
Get detailed information to rooms in "advanced grid"-view
In the web application you will get detailed information (room picture, floor plan, equipment) when clicking on a room description within the advanced grid overview. Same behavior is expected in the "advanced grid" view of the Outlook Add-In.
7 votes -
Can the new linked room symbol show on the Vendor Dashboard
There is a new linked room symbol on the latest update. Can this be shown on the Vendor Dashboard also.
7 votes -
Auto Block or Suspend meeting booking for users with multiple 'No Shows'
We would like a feature that we could set a limit on to block/suspend a user for X amount of days from booking appointments after they have X amount of no shows.
Currently we have a 20% of meeting No Shows shown in the dashboard. We would like to advise users that if they have X no shows in an Y day period, hey will be automatically suspended or blocked from booking meetings for Z days. (X, Y & Z is configurable to admins within the Connect portal).
This would promote a better respect behaviour to our meeting rooms and…
7 votes -
API for design our own reports
API for design our own reports
7 votes -
Indicate the meeting title and date/time in the confirmation pop up when deleting a booking in the grid
Indicate the meeting title and date/time in the confirmation pop up when deleting a booking in the grid.
It happens that admin right click on the wrong appointment in the advanced grid and delete the wrong booking.
7 votes -
Pop up 5 mins after your room booking has started to remind requestors to activate the room
It would be really good to have a pop up at say 5 mins after your room booking has started to remind bookers to activate their room. Most of the time its PAs that book multiple rooms in any given day and this helpful reminder would be very useful :)
7 votes -
Give vendor the ability to refuse a catering booking
When the vendor receives a new booking, he can only take charge of it (accept, on its way ...), but he can't refuse it (for exemple if the informations are wrong, if an article is temporary unavailable ...).
Currently the administrators can refuse the booking of a room with an explanation sent by email. Can we do the same thing for catering ?7 votes -
Advanced Grid on mobile app
As an admin, when I am not in front of my computer I cannot look at the advanced grid or perform and admin tasks. We were led to believe this capability was going to be in the first release of the app when we first signed on but are still waiting. This is a crucial aspect for our usability on a daily basis.
7 votes -
Prevent users from deleting catering in bookings within a set period of time
Would be great if there could be a delete limit on Catering items.
Users currently can currently delete items at any time even if there is a delete limit on rooms, which can be frustrating if you have a Catering Cancellation policy.
7 votes -
To stay on the last page after session timeout
To circumvent the session timeout which is really too short (max 1 hour), our users would like to stay on last page viewed after reconnection into the web application.
7 votes -
Limit the rooms available based on the number of attendees
Limit the rooms available based on the number of attendees and if we can work with a % variation either way.
Ideally if I book a meeting for 10 people it should only show me rooms for 5 - 15 people and no other rooms.
We are seeing that people are booking 25 seater room for only 5 people of which is impacting other areas requiring the big rooms.7 votes
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