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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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432 results found

  1. Currently when you double click on a space to edit it' data, the space itself doesn't highlight its boundaries. So in the case, where a floorplan has multiple spaces with same space-types (same color), you are not able visually see, which space you are editing. A simple visual display of the shape's boundary would resolve this issue.

    4 votes

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    Under Review  ·  0 comments  ·  Spaces  ·  Admin →
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  2. And admin should be able to assign a single secured action to a user without having to assign a complete role. Many times you need a person to have exactly the same access as an existing user with the need for that user to have one more secured action or one less.

    In these cases I've had to create a role with one secured action in it. This has happened multiple times which means the list of roles increases to the point of massive confusion. It would be far easier to have a few standard roles, and the ability to…

    4 votes

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  3. Client

    "Can you please work out a way to turn off Workplace.

    We need to stop validators from being able to make changes in workplace. But we don’t want to change validators profiles, so when we’re ready to go back to a normal way of working we don’t have to work out who looked after who."

    4 votes

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  4. It would be helpful to be able to edit the text for Large/Small Move Details to make it specific to our organization

    4 votes

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  5. When you click on the Administrator Tab within workplace in getting ready to send out validation emails, it should only show the administrator one time. This allows a smaller subset of data when you are trying to send out validation emails. It also allows the receivers of those emails to get 1 instead of 10 if they have multiple teams. In addition, a Select all Administrators feature would be ideal instead of having to click 10 - 20 pages of 100....

    4 votes

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  6. When you are in Scenerio Planning BOS - IT would be great to click into the cell directly on the computer screen vs the click to enter information on the side.

    4 votes

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    0 comments  ·  BOS  ·  Admin →
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  7. Ability to notify move project user when space assignments and as built floor plan changes impact a pending move project

    4 votes

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  8. Both the Assigned Secured Actions and the Add Secured Actions tables should be sorted alphabetically to make it easier to find certain secured actions.

    4 votes

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    0 comments  ·  Usability  ·  Admin →
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  9. Would be ideal to have a completely anonymous option for Serraview Live that solely counts the number of connected laptops on the floor (no HR data, no Cost Center, no Activity)

    This is extremely valuable in EMEA where privacy concerns are very strict and are different from country to country. As of now, Locatee dominates the market by providing these type of anonymous metrics floor by floor

    4 votes

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    0 comments  ·  SVLive  ·  Admin →
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  10. With Covid happening it would be good to come up with a way to identify tiers of critical locations without removing who is currently or who will be in the space.

    Tiers -> Tier 1 and Tier 2

    Tier 1 – critical teams need to remain in locations on site

    Tier 2 – second most critical in their locations

    Critical Location ->

    Using that to identify what floors need to remain open for the Bank to run

    Help knowing what locations to keep open, which to close, cleaning schedules, etc

    Needed a way to show visually

    4 votes

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  11. Scenario: When clicking 'Refresh From Live' (and selecting 'based on occupant'), all the person's other locations are added to BOS as new rows. The user leaves one of those rows without a To Location.

    Currrent functionality: All moves will be implemented except rows that don't have a To Location.

    Suggestion: If a To Location isn’t set, give the user the option to 'Remove all BOS occupants from desks if they have no To Location' (not sure what the button should say), or to 'Ignore rows', or to 'Cancel' (i.e. don't implement; the user might want to bulk update some to…

    4 votes

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    0 comments  ·  BOS  ·  Admin →
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  12. Ability to block book desks certain days of the week for project teams to get together, but not all the time, only certain set times, outside of the booking window - e.g. we have a group that will need to come together for the next few years but only on a Wednesday.

    3 votes

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  13. It is very easy to drag/drop a team in VBS and thus prone to inadvertent drag/drop, especially if I am trying to increase the floorplan view between floors. By providing an Undo/revert function or versioning where I can return to a previous version of the page, this would alleviate the need to ask for a backup re-deploy if an inadvertent move was made. Where a floor has 2-4 teams, it is easy to revert manually but with more than that, it is difficult to know which team was where when the mistake drag/drop was made.

    3 votes

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  14. Notification ability like the Global Health Declaration except customisable by office to allow us to alert resident or non-resident team members regarding different aspects of different offices, eg. Induction needed, reduced office hours, H&S info which can vary office to office

    3 votes

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    1 comment  ·  Platform  ·  Admin →
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  15. Serraview Engage does not support screen readers and so the usability for someone vision impaired is poor. Support for screen readers would improve accessibility.

    3 votes

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    1 comment  ·  Usability  ·  Admin →
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  16. Add the wire up state and last date of wired up to the Insights Data Model for use in Insights and Insights Direct Connect

    3 votes

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  17. Like measurement tools in CAD products, it would be useful to be able to measure custom areas, not only linear, with the measurement tool. This could be a click and drag box, or better yet custom points which when you return to the starting point provides the area measurement within. This would be very useful for project planning for people without access or skills in CAD products.

    3 votes

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    0 comments  ·  Spaces  ·  Admin →
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  18. It would be ideal to be able to view employee's role category when you click on an assigned space, instead of having to go to "People"

    3 votes

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  19. Would be nice to change the defaults in BOS regarding the publishing toggle buttons of Removing Existing Occupant and Removing the Space Allocation that are always on. We would prefer them to be off as a standard so we do not accidently displace someone into being unseated.

    3 votes

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    0 comments  ·  BOS  ·  Admin →
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  20. Please add a specific space type for parking spaces that do not fall under the booking restrictions of work spaces. It should be a real new space type that allows for individual configuration and come with a parking icon.

    3 votes

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