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Serraview

Serraview by Eptura

Welcome to the Serraview Ideas forum. We love hearing your feedback. If you have suggestions for ways Serraview can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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289 results found

  1. For more complicated environments that have multiple directories which do not share trust, the ability to assign multiple distinct Identity Providers within the SSO configuration would be extremely helpful.

    18 votes

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    0 comments  ·  Platform  ·  Admin →
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  2. Filter clears out once you change the screen

    18 votes

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  3. Ability to flag teams that shouldn't be on the same floor/next to other teams.

    Ability to visually represent teams that can/should work together

    18 votes

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  4. We should have the ability to link Service Requests together if they are related or dependent on each other.

    18 votes

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  5. The request is to allow for adding color by on other space attributes already in Serraview. Currently we are only able to add Color Bys on custom fields. This has resulted in having to add custom fields and ARIs to populate the data that already exists.

    New Color Bys:

    • Neighborhood

    • Organization Levels: ie. Level 1, Level 2, Level 3

    • Employee Organization Levels

    i.e. custom neighborhood field on spaces that populates the value with the neighborhood value.

    17 votes

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  6. As a System Administrator or Security Auditor,
    I would like to be able to see all Secured Actions for each user on a single tab,
    So that I can more easily view access at the user-level and identify whether or not each user has appropriate permissions.

    Currently, we must find the roles associated with a user, and then go to another tab to filter by each role to find all of the associated Secured Actions.

    17 votes

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  7. From UI grids of
    1) Bulk Update,
    2) People Directory,
    3) User Security,
    4) Home and
    5) Buildings and Floors.

    17 votes

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  8. As a system administrator,
    I'd like to give users the ability to add or remove tags from certain entities (people, teams, etc.) without having to give them full edit access.

    17 votes

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  9. Several standard reports include an "Area" metric but is unclear what that means. Some "Area" metrics are providing Gross SF and some Usable SF but continue to say "Area". Ask to retitle the column header to understand what type of space is being captured and provided in the reports.

    16 votes

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  10. 16 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  11. Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.

    Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report

    How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.

    16 votes

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  12. Enhancements too the process of booking a meeting space including:
    - Capture the name of the person making the booking
    - List the number of people attending the booking
    - List the names of people invited to the booking
    - Suggest meeting rooms based on the number of people going to the booking
    - Populate teams/outlook invite with links
    - Automatically integrate with VC/Video Conferencing and start calls at scheduled meeting times

    16 votes

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  13. I'd like to be able to see a pathway/turn-by-turn instructions on how to find my destination, just like I can with google maps

    16 votes

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  14. Provide a simple visualisation of a floorplan that highlights via a colour desks that are wired up but have not had any SVLive activity within the report period.

    This will be useful for easily identifying desks without activity, especially on large floorplans. The report can then be scheduled to send on a regular basis to local teams who can review any issues with wire up.

    15 votes

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  15. When a self booking is cancelled by the user, or because they did not check in, the user should receive an in app and email notification.

    The action should remove the entry in My Bookings too or clearly marked as Cancelled.

    The cancellation message should be customisable by Admins, and made more distinct in the mobile and web apps on screen notifications.

    15 votes

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  16. When a users filters by attributes, highlight those spaces on the active floorplan.

    15 votes

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  17. The arrows to navigate in service requests to "previous" and "next" would make searching easier considering the location is not visible on the grid and the service requests needs to be open in order to see what location were submitted for and assign responsible person.

    15 votes

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  18. Certain locations have different requirements. I want to create custom email templates based on the move locations submitted. This will ensure the appropriate details are shared for the relevant location.

    15 votes

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  19. Enable hoods to be able to be moved between floors and buildings

    We are using the hood function extensively but it is a real pain not to be able to move hoods around when we are doing our planning.

    15 votes

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  20. Booking systems allow the booking of merged meeting rooms, which can result in one meeting room being bookable as two or more rooms. When mapping spaces from Serraview against resources (spaces) in booking systems, we need to identify overlapping spaces and group them together under a unique space ID.

    For example, two meeting rooms, each with 5 seats, can be booked separately as Room A and Room B. However, when merged, they can be booked as Room C with 10 seats.

    The reason for having merged rooms instead of booking Room A and Room B together is that when a…

    14 votes

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    0 comments  ·  Spaces  ·  Admin →
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