170 results found
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Need security on Inspections for Admin's
Need to be able to stop others from deleting inspections off the work orders by admin inspections to the Admin security roles
3 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add a creation time for a PM
Would like to be able to add a time of day to a PM so that it triggers a specific time of day for a specific shift
2 votes -
Add ability to control all modules access using Security Roles
Add option in Security Roles to control the visibility of all modules within Eptura Asset. Most are there currently, but Planning Board, Reports, BI, and Settings are not able to be hidden from a Role currently. There are use cases where it makes sense for these to be hidden from a role (vendor role for example) as you would not want want vendors to see other vendors used in the Planning Board, or the option to generate reports (Reports or BI). The ability to not allow report generation is there, but no reason to keep the modules listed on the…
2 votes -
Have Work Order Request Portal/Module information appear exactly as entered on the notification email and send faster to assigned subscriber
The Work Order Request Portal/Module information currently does not appear exactly as entered through request portal on in the request/workorder module when sent through the Notify feature to subscriber email, even with all categories included in notify template and no custom fields on request portal. It would be helpful to have a pdf copy of request/work order or a field by field duplicate of what is submitted so there are no information gaps and this information can be used to submit to vendors for quotes since there is no Quote module in Eptura.
The Notify module currently takes 10–20 minutes…
2 votes -
rgrant@canadacleanfuels.com
I'm integrating with the ManagerPlus REST API and I'm trying to retrieve the open/closed status of Work Requests programmatically. When I query the WorkRequests endpoint, the response does not include a status field.
Can we propose a feature request for this.
2 votes -
Separate Maintenance Work Week from Site Operating Hours in Asset on Platform
In the current platform implementation, the work week days used by Asset to schedule preventive maintenance (PM) generation are driven by the site operating hours set in Portfolio Manager. These are two distinct concepts that should be independently configurable.
2 votes -
Eptura Asset: Filter by: Assignments option
Please add the ability to Group By: Assignments within the Assignments/Work Orders view of the new mobile app. This was an extremely useful feature in the previous mobile app and is something our facility relies on daily.
Our workflow utilizes lead technicians who review work orders and reassign them as necessary. Being able to group and sort work orders by assignee allows lead techs to quickly review workloads, identify assignment imbalances, and efficiently manage reassignments.
Without this sorting option, locating and reviewing work orders for specific technicians becomes much more time-consuming. Restoring the Group By: Assignment functionality would significantly improve…
2 votes -
Can we have an auto generated customer satisfaction go out to requester when work order is completed
2 votes -
Ability to store safety data sheets directly into Eptura Asset
Brooklyn Public Library currently stores Safety Data Sheets (SDS) in a separate system and is looking to streamline operations, reduce costs, and improve accessibility by housing these documents directly within Eptura Asset. Given the operational nature of SDS documentation, they believe these records are best maintained within their facilities and maintenance platform.
At this time, SDS documents are not associated with specific assets, but rather with locations across their buildings. As such, the library is seeking the ability to store and organize documents at a location level, without requiring asset linkage.Desired Outcome:
Enable centralized document storage (e.g., PDFs such…2 votes -
theresa.swearngin@eptura.com
When a request is sent in via email to request, the attachments need to be uploaded to the request portal. It is difficult to implement the request portal to a college campus, publishing the email to request email works great however, none of the attachments make it into the request portal.
2 votes -
Add ability to print multiple work orders with attachments from the WO list view
From the WO list view, clients currently have the ability to print multiple WO's. However, they do not have the ability to print multiple WO's with attachments. In the legacy version of ManagerPlus, there was an option to "print selected with attachments". Currently, if clients want to print attachments with their work orders, they have to go into the WO details, print the WO, and then print the attachments separately.
2 votes -
Tool & Equipment Tracking
Tool tracking capabilities:
Check-in / check-out system
Assign tools to users, crews, or work orders
Capture timestamps (out, due, returned)Ownership + audit trail
Full history of who had the tool and for how long
Current holder + last known userDue dates + alerts
Configurable return dates
Notifications for upcoming and overdue itemsUsage tracking
Auto-calculate duration of possession
Support utilization and idle-time reportingScanning + mobile support
Barcode/QR/RFID for fast transactions
Mobile-first with offline capability
Location trackingReal-time status: in stock, in use, in transit
Last known location tied to user or siteCondition + accountability
Log condition…
2 votes -
Add ability to exclude parts at zero quantity on a Cycle Count
A large enterprise client is requesting Eptura Asset add an option to exclude the parts at zero quantity on a Cycle Count - a toggle option is being requested.
2 votes -
Expand the limit of 1200 Unique Parts on a Cycle Count to at least 5000
An enterprise client is requesting Eptura Asset expand the limit of 1200 unique parts on a Cycle Count. This enterprise client needs to upload 8K unique parts in the template. Currently, there is a limit of 1200 unique parts in Lightning/Eptura Asset. In Classic/legacy version of Eptura Asset, clients could upload 5K+ unique parts at a time.
2 votes -
Add Granularity to the Security Roles
Many enterprise clients are requesting greater granularity be added to security roles. For example, labor codes need to be added by site. However, the enterprise Administrators cannot allow end users to have access to site settings; therefore, the responsibility to update labor codes per site is given back to the Admins. This is one of countless examples.
2 votes -
Edit Parts Cost
Currently, updating a part’s price requires removing it from inventory and then re‑adding it with the new price. This process is time‑consuming and highly inefficient—especially for organizations that have recently migrated from Hippo to Eptura, as well as new customers whose part prices were not carried over during data migration. In these cases, users are forced to remove all existing parts and re‑enter them into inventory simply to update pricing.
Consider the workload for organizations with more than 1,000 parts. This effectively becomes a project of its own. Given that most organizations easily maintain well over 1,000 parts in their…
2 votes -
Inventory Item Updates Upload
Eptura has the ability to upload new items. However, it would be very helpful to be able to upload changes to existing items, such as description updates, associated vendors, on hand quantity, etc. Manually having to edit each item takes a lot of time.
2 votes -
Add sub categories in the service tasks.
You could better group the service tasks for the need. For example, if you have service tasks for PMs and repairs, you could group them accordingly under the class.
Please see screen shot as an example.
2 votes -
Correct filter for assigned names in work orders.
Newest update to Asset has changed the filter in the Assigned column to not only list the people assigned to work orders but also requesters, who do not get assigned, and old employees set as inactive. That makes for a long list to scroll through. Return the function to only list in the check box drop down the names currently assigned to work orders.
2 votes -
THIS IS A BUG - Asset downtime doesn't update correctly when manually changed
I wasn't sure where else to notify someone about this. If I create a work order which contributes to the downtime of an asset, the start and end time of the down time is rarely correct because we can't mark it on a computer while we're fixing it. As such we often have to go back and manually change the start/end time of down time on an asset in a work order. When I do that, it seems to track the correct amount of time, which is good, but visually it still shows the original date of when the downtime…
2 votes
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