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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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79 results found

  1. Adding the ability to return a part on the same PO was available on our legacy version, Classic. Enterprise client is frustrated with the current process in Lightning. When returning a part, it's on a separate PO. In this client's perspective, it's like purchasing an item at a store, obtaining a receipt, and then trying to returning that item on a completely different receipt that had nothing at all to do with the original transaction.

    1 vote

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  2. Currently, the number of contact fields available in the Vendor Module is inadequate. Legacy versions of Eptura Asset, such as Classic, permitted additional fields. For example, client may have several contacts for the same Vendor. Additionally, there needs to be multiple phone number fields - one field for the Vendor's corporate number and additional fields for the client's cell number. This request is repeated frequently by many clients.

    1 vote

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  3. Currently, the system allows the same Invoice # to be added more than once. Warning required. Client reports a lengthy/time-consuming process to rectify when receiving a part and allowing a duplicate Invoice #.

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  4. Currently, clients can add a threshold to prevent spend over a specific amount per work order. This is a global setting within the WO workflow. However, client is asking for a flag to be raised when an asset has more than x number of reactive work orders created within a specific period of time, potentially indicating a time to replace rather than repair.

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  5. Currently, clients are unable to inactivate unused Work Types in Settings. For clients who have a long list of unused/no longer used/no longer wanted Work Types, ALL Work Types continue to be displayed as options for the end user. Even if ADMIN's add a ZZZ or "Do Not Use", end users continue to select inappropriate Work Types.

    1 vote

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  6. Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  7. Additional languages will increase adoption

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  8. The Check All button when looking at Inspection Templates is a dark color and hard to see. Can the font color be adjusted to white or something lighter to view

    1 vote

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  9. Use Case: Currently, clients can select up to 4 fields from a dropdown for "Text Line 1 - Text Line 4". Clients can select Base Unit of Measure, Bin, Bin Tree, Description, Part #, Part # + Description, and Part Type. The client requested another combined option: Add bin location & description on one line. Thank your the consideration.

    1 vote

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    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

  10. Almost every client with whom I have had the privilege of working has requested a better way to differentiate more clearly between their production site and their sandbox environments. Is there a way to vary in background color by chance? Thank you for your consideration.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  11. Add the ability to duplicate a Service Task. For example, clients can duplicate a PM; however, they cannot duplicate a Service Task to then create a slightly different Service Task.

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  12. Please add a Service Task Import Tool within Eptura Asset. Currently, the data team can import Service Tasks in mass; however, the client cannot import Service Tasks in mass.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  13. The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  14. GET/WorkOrder API: Request to enhance. Add 4 keys: entityKey, assetKey, budgetKey, workTypeKey. Currently, makes it unstable. Not Enterprise level. Thank you for the consideration.

    1 vote

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    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

  15. Enhance Admin Permissions to be more granular in Lightning.

    In many cases, a set of admin permissions will come packaged. Meaning you can't have one without the other. For example when creating a maintenance plan, we would want the ability to add/edit but not disable.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  16. Some Enterprise clients want the ability to prevent the majority of their end users to reach out to Eptura's support team. Rather, they want the end users to go through their super users. They want only the super users submitting support tickets.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  17. Currently, both the Work Order and Purchase Order Modules default to ACTIVE WO's and PO's. There is an option to search "Last 30 Days". Otherwise, there is an "Advanced Search", which includes a 500 record limitation.

    Please add options in the dropdown to include: Last 60 days, last 90 days, last 120 days. Thank you!

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  18. Under the Work Order Management module there is options to add columns for customized views. Currently we cannot add a column for the Requesters (Name of requester) only request # however I still have to go back each time and check who requested it if I need more information. This helps us filter Work order by requesters

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  19. Have a task that will automatically assign to all new WO/PMs when they are created. Task example would be; Tools are clean and sanitized, work area has been cleaned/ sanitized to QA standards, all tools, parts have been accounted for.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  20. Please add the ability to UPDATE the budget year over year. Manually, this is incredibly time consuming to update the next year's budget per site. Enterprise clients maximize their use of budgets.

    1 vote

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

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