170 results found
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Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
9 votes -
Add Asset Update Import Tool
Currently, the system has an Asset Import Tool for NEW Assets. However, many clients have requested the ability to UPDATE Asset Details in mass. Currently the options are to update Asset Details manually or to engage the data team as a paid service. For example, if clients add a custom field, they want the ability to update this custom field in mass.
Another use case is with a large enterprise client with 80,000 containers/assets, causing a large impact. At least manually, their repair/replace custom field is updated.7 votes -
8 votes
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Support multi-language settings across all system ellements
Enable users to select a preferred language that fully translates all system elements—including standard fields, free-text inputs, inspection templates, preventive maintenance records, and related workflows—into the user’s language of choice. At present, there is no mechanism to support comprehensive, end‑to‑end language translation across the platform. This limitation significantly impacts global organizations, creating inefficiencies and friction in day‑to‑day operations and limiting their ability to operate seamlessly across regions both in desktop and mobile views.
6 votes -
4 votes
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Add a creation time for a PM
Would like to be able to add a time of day to a PM so that it triggers a specific time of day for a specific shift
2 votes -
Add ability to control all modules access using Security Roles
Add option in Security Roles to control the visibility of all modules within Eptura Asset. Most are there currently, but Planning Board, Reports, BI, and Settings are not able to be hidden from a Role currently. There are use cases where it makes sense for these to be hidden from a role (vendor role for example) as you would not want want vendors to see other vendors used in the Planning Board, or the option to generate reports (Reports or BI). The ability to not allow report generation is there, but no reason to keep the modules listed on the…
2 votes -
asset IDs
Please allow single digit/number asset assignments. As it is right now, single digit assets are not searchable in OC for drivers to be able to do inspections.
1 vote -
3 votes
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Have Work Order Request Portal/Module information appear exactly as entered on the notification email and send faster to assigned subscriber
The Work Order Request Portal/Module information currently does not appear exactly as entered through request portal on in the request/workorder module when sent through the Notify feature to subscriber email, even with all categories included in notify template and no custom fields on request portal. It would be helpful to have a pdf copy of request/work order or a field by field duplicate of what is submitted so there are no information gaps and this information can be used to submit to vendors for quotes since there is no Quote module in Eptura.
The Notify module currently takes 10–20 minutes…
2 votes -
Existing WO can only update WO status it will easier if technician is able to update the equipment status directly from the WO.
Maintenance team interested in monitoring WO and equipment status. Existing WO can only update the WO status but not the equipment/ asset status. If within the WO technician can update he equipment/asset status then the maintenance team will be able tabulate and calculate the uptime base on equipment/asset status base on the define equipment/asset status
3 votes -
Add Service Task Import Tool
A large enterprise client is requesting a Service Task Import Tool. For most clients, the majority of Service Tasks are imported. However, this enterprise client has thousands of Service Tasks they need to import at least quarterly - quite atypical. For this client, their only option is to engage the data team as a paid service to upload in mass. They have requested the ability to upload in mass themselves via an Import Tool.
3 votes -
Update Lifetime (Meter) Logic
Lifetime is the sum of the difference. For example, if I add a truck at 4000 miles. Then drive 700 miles, the Lifetime Meter will be 700, and the Current Mileage will be 4700. This causes confusion for the clients.
Currently, this encourages clients to add the Asset at 0 miles - even if it's not accurate. Classic has ability to add past dates; however, Lightning does not allow this.
Clients are being encouraged to ignore the difference (see example above) and when they do a reset for real, they will then match. There is no reason for the lifetime…
4 votes -
rgrant@canadacleanfuels.com
I'm integrating with the ManagerPlus REST API and I'm trying to retrieve the open/closed status of Work Requests programmatically. When I query the WorkRequests endpoint, the response does not include a status field.
Can we propose a feature request for this.
2 votes -
Separate Maintenance Work Week from Site Operating Hours in Asset on Platform
In the current platform implementation, the work week days used by Asset to schedule preventive maintenance (PM) generation are driven by the site operating hours set in Portfolio Manager. These are two distinct concepts that should be independently configurable.
2 votes -
Eptura Asset: Filter by: Assignments option
Please add the ability to Group By: Assignments within the Assignments/Work Orders view of the new mobile app. This was an extremely useful feature in the previous mobile app and is something our facility relies on daily.
Our workflow utilizes lead technicians who review work orders and reassign them as necessary. Being able to group and sort work orders by assignee allows lead techs to quickly review workloads, identify assignment imbalances, and efficiently manage reassignments.
Without this sorting option, locating and reviewing work orders for specific technicians becomes much more time-consuming. Restoring the Group By: Assignment functionality would significantly improve…
2 votes -
Can we have an auto generated customer satisfaction go out to requester when work order is completed
2 votes -
For Custom fields, can this be available for translation to the language packs.
Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Ability to store safety data sheets directly into Eptura Asset
Brooklyn Public Library currently stores Safety Data Sheets (SDS) in a separate system and is looking to streamline operations, reduce costs, and improve accessibility by housing these documents directly within Eptura Asset. Given the operational nature of SDS documentation, they believe these records are best maintained within their facilities and maintenance platform.
At this time, SDS documents are not associated with specific assets, but rather with locations across their buildings. As such, the library is seeking the ability to store and organize documents at a location level, without requiring asset linkage.Desired Outcome:
Enable centralized document storage (e.g., PDFs such…2 votes -
3 votes
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