149 results found
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Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
8 votes -
Support multi-language settings across all system ellements
Enable users to select a preferred language that fully translates all system elements—including standard fields, free-text inputs, inspection templates, preventive maintenance records, and related workflows—into the user’s language of choice. At present, there is no mechanism to support comprehensive, end‑to‑end language translation across the platform. This limitation significantly impacts global organizations, creating inefficiencies and friction in day‑to‑day operations and limiting their ability to operate seamlessly across regions both in desktop and mobile views.
5 votes -
5 votes
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Add Asset Update Import Tool
Currently, the system has an Asset Import Tool for NEW Assets. However, many clients have requested the ability to UPDATE Asset Details in mass. Currently the options are to update Asset Details manually or to engage the data team as a paid service. For example, if clients add a custom field, they want the ability to update this custom field in mass.
Another use case is with a large enterprise client with 80,000 containers/assets, causing a large impact. At least manually, their repair/replace custom field is updated.4 votes -
3 votes
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3 votes
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Add Service Task Import Tool
A large enterprise client is requesting a Service Task Import Tool. For most clients, the majority of Service Tasks are imported. However, this enterprise client has thousands of Service Tasks they need to import at least quarterly - quite atypical. For this client, their only option is to engage the data team as a paid service to upload in mass. They have requested the ability to upload in mass themselves via an Import Tool.
3 votes -
Update Lifetime (Meter) Logic
Lifetime is the sum of the difference. For example, if I add a truck at 4000 miles. Then drive 700 miles, the Lifetime Meter will be 700, and the Current Mileage will be 4700. This causes confusion for the clients.
Currently, this encourages clients to add the Asset at 0 miles - even if it's not accurate. Classic has ability to add past dates; however, Lightning does not allow this.
Clients are being encouraged to ignore the difference (see example above) and when they do a reset for real, they will then match. There is no reason for the lifetime…
4 votes -
Separate Maintenance Work Week from Site Operating Hours in Asset on Platform
In the current platform implementation, the work week days used by Asset to schedule preventive maintenance (PM) generation are driven by the site operating hours set in Portfolio Manager. These are two distinct concepts that should be independently configurable.
2 votes -
Can we have an auto generated customer satisfaction go out to requester when work order is completed
2 votes -
For Custom fields, can this be available for translation to the language packs.
Having the ability to use languages in different areas of the tool will allow us greater adoption in different countries
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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3 votes
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theresa.swearngin@eptura.com
When a request is sent in via email to request, the attachments need to be uploaded to the request portal. It is difficult to implement the request portal to a college campus, publishing the email to request email works great however, none of the attachments make it into the request portal.
2 votes -
Add ability to print multiple work orders with attachments from the WO list view
From the WO list view, clients currently have the ability to print multiple WO's. However, they do not have the ability to print multiple WO's with attachments. In the legacy version of ManagerPlus, there was an option to "print selected with attachments". Currently, if clients want to print attachments with their work orders, they have to go into the WO details, print the WO, and then print the attachments separately.
2 votes -
Tool & Equipment Tracking
Tool tracking capabilities:
Check-in / check-out system
Assign tools to users, crews, or work orders
Capture timestamps (out, due, returned)Ownership + audit trail
Full history of who had the tool and for how long
Current holder + last known userDue dates + alerts
Configurable return dates
Notifications for upcoming and overdue itemsUsage tracking
Auto-calculate duration of possession
Support utilization and idle-time reportingScanning + mobile support
Barcode/QR/RFID for fast transactions
Mobile-first with offline capability
Location trackingReal-time status: in stock, in use, in transit
Last known location tied to user or siteCondition + accountability
Log condition…
2 votes -
Existing WO can only update WO status it will easier if technician is able to update the equipment status directly from the WO.
Maintenance team interested in monitoring WO and equipment status. Existing WO can only update the WO status but not the equipment/ asset status. If within the WO technician can update he equipment/asset status then the maintenance team will be able tabulate and calculate the uptime base on equipment/asset status base on the define equipment/asset status
2 votes -
Inventory Module on Mobile Application
Integrate the inventory module in the mobile application. This would allow mechanics to consume items from the inventory when on a call so that inventory levels can be tracked more accurately.
10 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to mass Unassign Work Orders
Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.
3 votes -
Add ability to exclude parts at zero quantity on a Cycle Count
A large enterprise client is requesting Eptura Asset add an option to exclude the parts at zero quantity on a Cycle Count - a toggle option is being requested.
2 votes -
Expand the limit of 1200 Unique Parts on a Cycle Count to at least 5000
An enterprise client is requesting Eptura Asset expand the limit of 1200 unique parts on a Cycle Count. This enterprise client needs to upload 8K unique parts in the template. Currently, there is a limit of 1200 unique parts in Lightning/Eptura Asset. In Classic/legacy version of Eptura Asset, clients could upload 5K+ unique parts at a time.
2 votes
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