201 results found
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Notify the system admin when the Geotab connector is down or failed to sync.
When the Geotab connector experiences a failure, there is currently no automated notification sent to system administrators. As a result, critical processes such as meter synchronization, PM launches, inspections, and work order generation can occur inconsistently or be triggered earlier or later than intended. This can create significant operational disruption and impact the reliability of maintenance workflows. We would like Eptura Asset to provide an automated notification or alert whenever the Geotab connector fails to sync, enabling administrators to quickly identify and address issues before they affect operations.
2 votes -
request
Is there a way to have the body of the email automatically populate in the Work Description field when a work request is submitted via email, rather than having it appear in the Notes section and having to copy and paste into the Issue Description Field.
1 vote -
Custom fields available in Notify Module.
If custom fields for other modules could be available to use as filter criteria in the notify module, we would be able to create better notifications for the things users need to know.
1 vote -
rgrant@canadacleanfuels.com
I'm integrating with the ManagerPlus REST API and I'm trying to retrieve the open/closed status of Work Requests programmatically. When I query the WorkRequests endpoint, the response does not include a status field.
Can we propose a feature request for this.
3 votes -
Add ability to filter by Site on the Asset Downtime Report in the Report Module
Currently, the Asset Downtime Report in the Report Module, does not have the ability to filter by Site. The work around is creating a Downtime Report in the BI Tool, which does have the ability to filter by Site.
1 vote -
Add Priority Level on Work Request Portal Form
The requestor should have the ability to select a priority/urgency level when creating a work request....similar to what Eptura uses on their website...
2 votes -
Add API Endpoint Support for Joins between Service Tasks and Work Orders
Use Case:
Large enterprise client is requesting the ability to join Service Tasks and Work Orders within reporting and data queries. This would allow users to report across both entities in a single dataset, eliminating the need for manual data manipulation and providing improved visibility into maintenance execution and performance metrics.Current Challenge
Today, Service Tasks and Work Orders appear to be treated as separate data entities, limiting customers' ability to create comprehensive reports, dashboards, and operational analyses that span both objects.Requested Enhancement
Provide support for joins between Service Tasks and Work Orders, enabling customers to:Report on Service…
1 vote -
The ability to organize tasks in a PM by order of process
When building a PM, I can't sort the tasks in order. (From the front of the machine to the back of the machine). I've tried to number the task descriptions, alphabetize them... When I open the PM, the tasks are completely at random.
1 vote -
Add ability to control all modules access using Security Roles
Add option in Security Roles to control the visibility of all modules within Eptura Asset. Most are there currently, but Planning Board, Reports, BI, and Settings are not able to be hidden from a Role currently. There are use cases where it makes sense for these to be hidden from a role (vendor role for example) as you would not want want vendors to see other vendors used in the Planning Board, or the option to generate reports (Reports or BI). The ability to not allow report generation is there, but no reason to keep the modules listed on the…
2 votes -
Add API Endpoint for Labor Codes
Enterprise client is requesting Labor Code API Endpoints. Currently, forced to make manual calculations.
1 vote -
Add support for IdP-Initiated Authentication on Platform SSO
Platform SSO currently supports only the existing configuration flow and does not support IdP-initiated login.
Use Case: Currently, the end users testing platform are required to provide their credentials on 2 separate occasions. The client requires IdP-initiated authentication based on their user experience requirements.
1 vote -
Vendor Portal - Include a notification to the Eptura Asset user when a vendor has received/opened/actioned a work order
When a work order is emailed to a vendor, there is no notification back to the Eptura Asset user confirming that the vendor has received the work order and is actively working on it. As a result, a maintenance team would still be required to call the vendor to verify receipt and status. This visibility would add the greatest value to vendor portal processes/
2 votes -
nruffner@rossenvironmental.com
Automatically Refresh Table Values After Records Are Updated
Changes made to records are not immediately reflected in the associated table after the record is saved, assigned, or otherwise updated. This appears to affect tables throughout the system.
For example, in the PMs module, the Maturity Reached value remains unchanged after a record is updated until the entire browser page is manually refreshed.
This slows down the workflow because each refresh takes several seconds and may cause users to lose their position in the list. It also creates uncertainty about whether the change was successfully applied.
Tables should function as live…
2 votes -
asset IDs
Please allow single digit/number asset assignments. As it is right now, single digit assets are not searchable in OC for drivers to be able to do inspections.
1 vote -
3 votes
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Add Ability To Import 2000 Work Orders using the Work Order Import Tool
Currently, there is a 1000 Work Order limit when importing completed Work Orders via the Work Order Import Tool. Large enterprise client requesting the expansion from 1000 to 2000 Work Orders. Thank you for the consideration.
1 vote -
Add Work Request Module to NEW Eptura Asset App
In the Work Companion App, end users have the ability to add a Work Request. Please add the ability to add a Work Request on the NEW Eptura Asset App. Thank you for your consideration. This is the one issue holding an enterprise client back from rolling out the New Eptura Asset App.
1 vote -
Increase Axle Schema Flexibility for Complex Fleet Configurations
Business Need
Organizations with complex fleets need the ability to accurately represent real-world tire and axle configurations within Tire Management. Current system limitations prevent certain equipment and trailer setups from being modeled correctly, creating adoption barriers and requiring manual workarounds.Current Limitations
Maximum of four tires per axle (two per side).
No ability to support equipment requiring up to eight tires per axle.
Axle names are fixed and cannot be customized.
Limited flexibility for complex trailer and heavy equipment configurations.Requested Enhancements
Support more than four tires per axle, including configurations with up to eight tires.
Allow greater flexibility in…1 vote -
Have Work Order Request Portal/Module information appear exactly as entered on the notification email and send faster to assigned subscriber
The Work Order Request Portal/Module information currently does not appear exactly as entered through request portal on in the request/workorder module when sent through the Notify feature to subscriber email, even with all categories included in notify template and no custom fields on request portal. It would be helpful to have a pdf copy of request/work order or a field by field duplicate of what is submitted so there are no information gaps and this information can be used to submit to vendors for quotes since there is no Quote module in Eptura.
The Notify module currently takes 10–20 minutes…
2 votes -
Tool & Equipment Tracking
Tool tracking capabilities:
Check-in / check-out system
Assign tools to users, crews, or work orders
Capture timestamps (out, due, returned)Ownership + audit trail
Full history of who had the tool and for how long
Current holder + last known userDue dates + alerts
Configurable return dates
Notifications for upcoming and overdue itemsUsage tracking
Auto-calculate duration of possession
Support utilization and idle-time reportingScanning + mobile support
Barcode/QR/RFID for fast transactions
Mobile-first with offline capability
Location trackingReal-time status: in stock, in use, in transit
Last known location tied to user or siteCondition + accountability
Log condition…
3 votes
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