201 results found
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Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
9 votes -
Have the PM generates every first day of the month
Have an option to make aa scheduled rule to repeat on the first day of the month
Idea Elaborated Kenneth Ely3 votes -
9 votes
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Implement Multi Factor Authentication
The client would like to have the ability to enable Multi-Factor Authentication (MFA) for user logins to enhance account security and help prevent unauthorised access. This feature would provide an additional layer of authentication beyond username and password and support organisations with security and compliance requirements. Ideally, administrators should be able to enable and manage MFA settings at the site or organisation level.
2 votes -
Add Asset Update Import Tool
Currently, the system has an Asset Import Tool for NEW Assets. However, many clients have requested the ability to UPDATE Asset Details in mass. Currently the options are to update Asset Details manually or to engage the data team as a paid service. For example, if clients add a custom field, they want the ability to update this custom field in mass.
Another use case is with a large enterprise client with 80,000 containers/assets, causing a large impact. At least manually, their repair/replace custom field is updated.7 votes -
Add Region attribute to the BI Tool dataset
The Region attribute is currently available within the UI but has not been extended to the BI Tool dataset. As a result, customers cannot report against, filter on, or sort by Region.
For enterprise organizations with large, geographically distributed operations, Region is a key organizational hierarchy. One customer example includes 110+ Sites distributed across 12 Regions. Adding Region to the BI Tool would significantly improve reporting capabilities and allow customers to analyze performance and operational metrics at a regional level rather than solely by Site.
1 vote -
Support multi-language settings across all system ellements
Enable users to select a preferred language that fully translates all system elements—including standard fields, free-text inputs, inspection templates, preventive maintenance records, and related workflows—into the user’s language of choice. At present, there is no mechanism to support comprehensive, end‑to‑end language translation across the platform. This limitation significantly impacts global organizations, creating inefficiencies and friction in day‑to‑day operations and limiting their ability to operate seamlessly across regions both in desktop and mobile views.
6 votes -
Inspection QR Codes - Ability to Print to PDF
With inspections tied to many pieces of equipment, it becomes very frusterating when you cannot print an individual QR code for 1 piece of equipment. The only way to print an individual code for a single piece of equipment is to duplicate the inspection. This leads to an exponential amount of overhead if those inspections need to be updated.
Further more, there is no option to print directly to PDF. If the goal is to send off the codes to be printed by a third party, each QR code must be printed off, each taking up an entire sheet of…
2 votes -
Add ability to track labor on an Inspection via the Operator Companion App
A large number of Enterprise clients have requested the ability to track labor hours/labor cost on Operators. Currently, labor hours/labor cost can be captured on Technicians on a Work Order, even when completing an Inspection as a Service Task; however, not on an Inspection for Operators using the Operator Companion App.
5 votes -
Add a creation time for a PM
Would like to be able to add a time of day to a PM so that it triggers a specific time of day for a specific shift
3 votes -
Be able to see who assigned a work order to whom.
It would be helpful to be able to have a history/audit trail that tracks who assigned a work order to whom. Similar to the status history in a WO or PO. But specifically for the assignee portion of the WO.
2 votes -
New User Welcome Email for SSO
Summary
When a new user is added to Eptura Asset, they automatically get a welcome email. Right now there's only one version of this email, and it tells the user to create a password. Some organizations have Single Sign-On (SSO) set up, so their users sign in with their existing company credentials and never need an Eptura Asset password. For these users, the current email is misleading.Current Experience
Every new user gets the same welcome email asking them to create a password, even if their organization uses SSO.
SSO users aren't sure whether they need to create a password,…1 vote -
Add Certifications for Vendor Certification Management
Currently, Certifications for Employees is available; however, not for Vendors.
Enterprise customers may rely on external vendors to perform specialized or safety-sensitive maintenance activities. While certifications can currently be tracked for employees, there is no equivalent capability for vendors.
This creates a gap for customers that need to verify vendor qualifications before work is performed. Examples include confined-space certification, equipment-specific maintenance qualifications, and other safety-related credentials.
Proposed capability: Enable vendor records to support certification tracking comparable to employee records, including certification type, effective/expiration dates, and ideally notifications or reporting for certifications approaching expiration.
1 vote -
4 votes
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Assets in a down state should not continue maintenance progression
• Assets in a down state should not continue maintenance progression
o When an asset is intentionally placed in a down state, preventive maintenance schedules, inspections, and related work should not continue to progress against that asset. Examples such as standby boilers that are not being used and therefore should not require the same maintenance activities as active equipment.
• False maintenance and inspection records
o If the system continues generating inspections while an asset is down, technicians may complete inspections that were not actually required or performed on active equipment. As such, inspection records become permanent records and can…2 votes -
Sequential Asset ID Creation
Customer wants it where when a new asset is created the asset ID is assigned in a sequential or for consistency on their end.
1 vote -
Create the option in the new EPTURA Asset app for work orders to be organized by location/sites
Create the option in the new EPTURA Asset app for work orders to be organized by location/sites. Also allow the option to organize them by user.
2 votes -
Request Status Change Updates
When someone uses our portal to submit a work request ticket, they enter their email as a part of the submission. I want this associated email to see then status changes of the work request so they can see when the work has been tasked, who it was assigned to, and when it was completed. This is not a "requester" account, just a general employee who uses a QR code to scan the request link. So no one under the employee/user section.
1 vote -
Asset Search in Mobile App
The ability to search for assets and have the information currently on the Companion app is very helpful. Not being able to do this on the updated Eptura app will delay our migration for sure. It helps to see previous WO, notes section, information regarding Serial # and current WOs.
2 votes -
Asset-Level Safety Protocol / Lockout-Tagout (LOTO) Identification and Work Order Enforcement
Enable customers to classify assets with applicable safety protocols and automatically surface and enforce those requirements within the work-order workflow, including prominent warnings, LOTO applicability determination, associated safety procedures, acknowledgment, and auditable completion.
1 vote
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