186 results found
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Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
9 votes -
9 votes
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Add Asset Update Import Tool
Currently, the system has an Asset Import Tool for NEW Assets. However, many clients have requested the ability to UPDATE Asset Details in mass. Currently the options are to update Asset Details manually or to engage the data team as a paid service. For example, if clients add a custom field, they want the ability to update this custom field in mass.
Another use case is with a large enterprise client with 80,000 containers/assets, causing a large impact. At least manually, their repair/replace custom field is updated.7 votes -
Support multi-language settings across all system ellements
Enable users to select a preferred language that fully translates all system elements—including standard fields, free-text inputs, inspection templates, preventive maintenance records, and related workflows—into the user’s language of choice. At present, there is no mechanism to support comprehensive, end‑to‑end language translation across the platform. This limitation significantly impacts global organizations, creating inefficiencies and friction in day‑to‑day operations and limiting their ability to operate seamlessly across regions both in desktop and mobile views.
6 votes -
Add ability to track labor on an Inspection via the Operator Companion App
A large number of Enterprise clients have requested the ability to track labor hours/labor cost on Operators. Currently, labor hours/labor cost can be captured on Technicians on a Work Order, even when completing an Inspection as a Service Task; however, not on an Inspection for Operators using the Operator Companion App.
5 votes -
Add a creation time for a PM
Would like to be able to add a time of day to a PM so that it triggers a specific time of day for a specific shift
3 votes -
Have the PM generates every first day of the month
Have an option to make aa scheduled rule to repeat on the first day of the month
Idea Elaborated Kenneth Ely2 votes -
4 votes
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Assets in a down state should not continue maintenance progression
• Assets in a down state should not continue maintenance progression
o When an asset is intentionally placed in a down state, preventive maintenance schedules, inspections, and related work should not continue to progress against that asset. Examples such as standby boilers that are not being used and therefore should not require the same maintenance activities as active equipment.
• False maintenance and inspection records
o If the system continues generating inspections while an asset is down, technicians may complete inspections that were not actually required or performed on active equipment. As such, inspection records become permanent records and can…2 votes -
Create the option in the new EPTURA Asset app for work orders to be organized by location/sites
Create the option in the new EPTURA Asset app for work orders to be organized by location/sites. Also allow the option to organize them by user.
2 votes -
Asset Search in Mobile App
The ability to search for assets and have the information currently on the Companion app is very helpful. Not being able to do this on the updated Eptura app will delay our migration for sure. It helps to see previous WO, notes section, information regarding Serial # and current WOs.
2 votes -
Notify the system admin when the Geotab connector is down or failed to sync.
When the Geotab connector experiences a failure, there is currently no automated notification sent to system administrators. As a result, critical processes such as meter synchronization, PM launches, inspections, and work order generation can occur inconsistently or be triggered earlier or later than intended. This can create significant operational disruption and impact the reliability of maintenance workflows. We would like Eptura Asset to provide an automated notification or alert whenever the Geotab connector fails to sync, enabling administrators to quickly identify and address issues before they affect operations.
2 votes -
rgrant@canadacleanfuels.com
I'm integrating with the ManagerPlus REST API and I'm trying to retrieve the open/closed status of Work Requests programmatically. When I query the WorkRequests endpoint, the response does not include a status field.
Can we propose a feature request for this.
3 votes -
Add Priority Level on Work Request Portal Form
The requestor should have the ability to select a priority/urgency level when creating a work request....similar to what Eptura uses on their website...
2 votes -
Add ability to control all modules access using Security Roles
Add option in Security Roles to control the visibility of all modules within Eptura Asset. Most are there currently, but Planning Board, Reports, BI, and Settings are not able to be hidden from a Role currently. There are use cases where it makes sense for these to be hidden from a role (vendor role for example) as you would not want want vendors to see other vendors used in the Planning Board, or the option to generate reports (Reports or BI). The ability to not allow report generation is there, but no reason to keep the modules listed on the…
2 votes -
Vendor Portal - Include a notification to the Eptura Asset user when a vendor has received/opened/actioned a work order
When a work order is emailed to a vendor, there is no notification back to the Eptura Asset user confirming that the vendor has received the work order and is actively working on it. As a result, a maintenance team would still be required to call the vendor to verify receipt and status. This visibility would add the greatest value to vendor portal processes/
2 votes -
nruffner@rossenvironmental.com
Automatically Refresh Table Values After Records Are Updated
Changes made to records are not immediately reflected in the associated table after the record is saved, assigned, or otherwise updated. This appears to affect tables throughout the system.
For example, in the PMs module, the Maturity Reached value remains unchanged after a record is updated until the entire browser page is manually refreshed.
This slows down the workflow because each refresh takes several seconds and may cause users to lose their position in the list. It also creates uncertainty about whether the change was successfully applied.
Tables should function as live…
2 votes -
asset IDs
Please allow single digit/number asset assignments. As it is right now, single digit assets are not searchable in OC for drivers to be able to do inspections.
1 vote -
3 votes
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Add Work Request Module to NEW Eptura Asset App
In the Work Companion App, end users have the ability to add a Work Request. Please add the ability to add a Work Request on the NEW Eptura Asset App. Thank you for your consideration. This is the one issue holding an enterprise client back from rolling out the New Eptura Asset App.
1 vote
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