79 results found
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Ability to blanket assign a task to all work orders automatically
Have a task that will automatically assign to all new WO/PMs when they are created. Task example would be; Tools are clean and sanitized, work area has been cleaned/ sanitized to QA standards, all tools, parts have been accounted for.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Be able to add work order details when creating a new work order
Have the ability to enter the work order details when creating a new work order. you currently have to create the work order then go back into it to add the details.
4 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to force completion of a Service Task prior to completion of the Work Order when Parts are not required
Clients need a way to force technicians to perform the Inspection/complete the Service Task(s) before completing the WO. Currently, the client can toggle on "Service Task with parts and labor" requirement on the Work Order Workflow Settings; however, a part is not always required.
In the screenshot below, the technician was able to complete the Work Order without having completed the Inspection.
1 voteApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add a Budget Update Import Tool
Please add the ability to UPDATE the budget year over year. Manually, this is incredibly time consuming to update the next year's budget per site. Enterprise clients maximize their use of budgets.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to keep Asset “Active” or "In Service" after Work Order is complete
Currently, when an Asset is put "Down" on a Work Order, the Asset is automatically put "Active" again once the Work Order is in a completion status. This is true in both the desktop application and in the Work Companion App. Please add the option to keep the Asset down, even after completion of the Work Order. Currently, if the Asset is still "Out of Service" even after the WO is completed, the user must go into the Asset manually to put the Asset down again.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Add editable field for “Downtime and Active” to other options such as "In Service and Out of Service"
Regarding Downtime tracking, an Asset is either "Active" or "Down". Please add the ability to update the fields from "Down" and "Active" to "Out of Service" and "In Service", for example. NOTE: Using the word "Active" can be confusing, as it is overused. For example, an Asset can be "Active" or "Inactive", which is a different topic. Thank you.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Suggestion to Improve Inventory Part Creation Process
I wanted to share an observation regarding the current process for adding new parts to the inventory.
At the moment, creating a new part takes a considerable amount of time because every detail has to be filled in manually — such as part number, description, type, brand, status, part name, storage location, cost, and then linking the part to an asset. When many parts are similar, this becomes repetitive and time-consuming.
In the previous system (HIPPO CMMS), this process was more efficient. It was possible to copy an existing part and only update the fields that were different — for…
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Formula Risk Scoring
Sample use case: Measure how heavily each vehicle is being used relative to how long it's been in service. This way, you can spot an overworked vehicle that will need replacement sooner.
Vehicle: 2023 Ford Transit Van
In service date: 200 days ago
Total Miles Driven: 25,000
Expected Daily Miles: 100Formula: utilization Ratio = (25,000 / (200x100) ) x 100 = 125%
"By calculating the Utilization Ratio, the fleet manager noticed one van was running 125% of expected load - it had double the brake replacements compared to others. They rotated routes, balanced usage, and reduced unplanned maintenance by…
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top
On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top of the page.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Create the ability to add an automatic fee to work orders
I would like to assign an automatic fee to each work order (Ex. shop supplies) and the amount in USD.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Permissions
Please allow more permissions for B- Sub Admin Role Options rather than the all or nothing checkbox 'Restrict to Assigned'.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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zoom in asset pictures
It would be nice to be able to open a picture that is in with the asset and be able to zoom in on it.
5 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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API specific 'playground'.
API specific 'playground' or 'push/publish' function to verify API functionality/changes.
Because the API has the ability to create data points, there should be safeguards, sandboxes, or playgrounds in place that allow for testing before feature publishing.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enable PATCH/PUT Methods for Assets API Endpoint
The ManagerPlus API v2 currently supports GET and POST for
/Assets, but returns HTTP 405 for PATCH/PUT methods. This prevents programmatic updates to existing asset records.Use Case:
We need to bulk-update asset fields (descriptions, statuses, etc.) for our 2,400+ asset inventory without manual UI edits.Requested Feature:
Enable PATCH or PUT on/api2/Assets/{assetKey}to allow updating existing assets via API.Expected Behavior:
PATCH /api2/Assets/{assetKey}
{
"Description": "Updated value",
"StatusId": "ACTIVE"
}Would enable automated data quality workflows and reduce manual administrative overhead for maintaining accurate asset records.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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API Access to Complete Asset Field Schema
We need the ability to make API calls that retrieve or set any and all fields associated with asset records, including standard fields, custom fields, budget fields, hierarchy fields, and any other asset properties. Currently, the API documentation doesn't clearly expose all available fields or provide comprehensive endpoints for accessing the full asset schema. This would enable:
-Bulk operations on all asset attributes programmatically
-Complete asset records in API responses (not truncated/limited)
-Field discovery without reverse-engineering existing assets
-Integration with external systems that need to read(at least)/write all asset data (including status/state)
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Ability to see requestor on the mobile app - including email address and name in addition to the username
Requestor Status - Ability to see requestor on the app - including email address and name in addition to the username
5 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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PURCHASE ORDERS - NEED TO BE ABLE TO SEND REQUISTIONS OUT
NEED TO BE ABLE TO SEND A REQUISTION OUT TO THE VENDOR THAT THEY CAN RETURN PRICING. (SIMILAR TO A WORK ORDER BEING SENT TO A VENDOR).
3 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Sort lines in numerical order when receiving POs
When completing the "Receiving" portion of the PO it would be helpful if the lines came up in numerical order. Currently, they are displayed in random order. My discussion with the support team indicates that this "Random" order is working as intended. This is cumbersome to my team when we are processing large receipts especially with backorder items.
3 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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Open Portal Vulnerability - Need On/Off button to allow attachments
Currently the Open Form Portal option leaves lots of vulnerability for hacking or malicious malware to be introduced by uploading attachments. A good feature to ADD would be the ability to add an ON/OFF button to enable the ability to allow attachments to be uploaded or not via the portal. That would give users the ability to choose what works best for their company.
Right not you have the On/Off function for everything else, so I feel that adding it for attachments should be a simple an easy way to assist with the vulnerability issue.
Currently at our company we…
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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SSO for the Request Portal
Requesters need the ability to single sign on the Request Portal
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
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