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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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201 results found

  1. From the WO list view, clients currently have the ability to print multiple WO's. However, they do not have the ability to print multiple WO's with attachments. In the legacy version of ManagerPlus, there was an option to "print selected with attachments". Currently, if clients want to print attachments with their work orders, they have to go into the WO details, print the WO, and then print the attachments separately.

    2 votes

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  2. Retain Sorting and Filtering When List Grouping Is Enabled

    When Toggle List Grouping is enabled in a module, users can no longer sort the grouped records by other columns.

    For example, when Work Orders are grouped by Work Type, the records within those groups cannot also be sorted ascending / descending by columns such as status, priority, assigned user, or date. Users must disable grouping before they can filter.

    Grouping, sorting, and filtering serve different purposes and should be available at the same time. Requiring users to repeatedly enable and disable grouping makes it more difficult to review and manage…

    1 vote

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  3. I have been using this system for more than 5 years and remember that on the PO system we were able to see a longer list of parts and now can only see 5 at a time. This has been a nuisance ever since, makes it difficult to see and handle multiple invoices/ backorders at once.
    Also, wanted to bring up the stock levels for ‘out of stock and low stock’ they used to be different colors (grey and orange) that is not really the problem. If you see the pics attached, screenshot 2 & 3, they are next to…

    1 vote

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  4. Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.

    3 votes

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  5. A large enterprise client is currently building an integration with NetSuite, specifically a supply chain integration between Manager Plus and NetSuite. In short, the enterprise client is requesting the development of Preventive Maintenance API Endpoints to pull in parts and maintenance plans.

    "Schedules: Parts and Maintenance Plans"

    Thank you for your consideration.

    1 vote

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  6. It would be beneficial to be able to add asset parts to a WO from the WO screen. Instead of having to go to a different screen to find which parts are linked to the asset, and then search for them in the parts tab of the WO.

    1 vote

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  7. A large enterprise client is requesting Eptura Asset add an option to exclude the parts at zero quantity on a Cycle Count - a toggle option is being requested.  

    2 votes

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  8. An enterprise client is requesting Eptura Asset expand the limit of 1200 unique parts on a Cycle Count. This enterprise client needs to upload 8K unique parts in the template. Currently, there is a limit of 1200 unique parts in Lightning/Eptura Asset. In Classic/legacy version of Eptura Asset, clients could upload 5K+ unique parts at a time. 

    2 votes

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  9. Many enterprise clients are requesting greater granularity be added to security roles. For example, labor codes need to be added by site. However, the enterprise Administrators cannot allow end users to have access to site settings; therefore, the responsibility to update labor codes per site is given back to the Admins. This is one of countless examples.   

    2 votes

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  10. Currently, a technician can manually update/override the completion date on a WO. An enterprise client wants the ability to prevent technician's from updating the completion date manually, as this is overriding the completed status date.

    1 vote

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  11. The legacy versions of Eptura Asset had an Audit Module. Please add an Audit Module to the current version of Eptura Asset. Enterprise clients need the ability to know who modified a field in Eptura Asset for training purposes, for example.

    2 votes

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  12. Currently, updating a part’s price requires removing it from inventory and then re‑adding it with the new price. This process is time‑consuming and highly inefficient—especially for organizations that have recently migrated from Hippo to Eptura, as well as new customers whose part prices were not carried over during data migration. In these cases, users are forced to remove all existing parts and re‑enter them into inventory simply to update pricing.

    Consider the workload for organizations with more than 1,000 parts. This effectively becomes a project of its own. Given that most organizations easily maintain well over 1,000 parts in their…

    2 votes

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  13. adding bin location to inventory transfers - both in the list view and in the printout. Currently you can edit the printout but not save it anywhere in Settings.

    1 vote

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  14. Use Case: "We have personnel in the field that put text data in either the notes section or the work description section and I am not seeing any of the work description groups data from the API calls. I am able see all the text data from the group that puts the data in the notes section using the API calls. I am trying to avoid requesting the field personnel to change their process for the ones that are putting in good information.

    The "Work Description" field (Details panel on the right side of a work order) is not coming…

    1 vote

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  15. Please implement Google SSO integration.

    1 vote

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  16. Eptura has the ability to upload new items. However, it would be very helpful to be able to upload changes to existing items, such as description updates, associated vendors, on hand quantity, etc. Manually having to edit each item takes a lot of time.

    2 votes

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  17. This was a feature that was removed recently. I need a way to quickly find parts that are not currently in a bin. I used this feature every day and really need it added back. We add new parts almost everyday and then assign them to a work order before ever putting them in a bin. Without this feature parts are getting used and we have no easy way of knowing. It used to be called Blanks under the bin location filter right under select all.

    1 vote

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  18. Currently there is not an easily visible way to tell which Notify created which work order, requiring Support deepdive to resolve/trace related issues. More insight into which automation created which Work Order would be efficient for Support and a preview would be preventative to issues with automation for admin users.

    1 vote

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  19. System currently only accepts the following image formats - JPG and PNG image formats.

    As a company, we use the Eptura Asset on iPads (default image format is HEIC) so when completing inspections that requests images, if the iPad defaults haven't been changed, team cant use iPad camera function to upload image. More image formats should be available

    1 vote

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  20. You could better group the service tasks for the need. For example, if you have service tasks for PMs and repairs, you could group them accordingly under the class.

    Please see screen shot as an example.

    2 votes

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