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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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170 results found

  1. Spanish as an Available language in the Work Companion App

    2 votes

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  2. Having a column next to the Qty line would be beneficial to anyone making counts that is not familiar with what parts have a different Unit of Measurement. This would eliminate extra recounts or excess ordering coming from incorrect counting on parts having a different UOM than Each.

    1 vote

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  3. Any user with admin rights should be able to edit a scheduled report, not just the person who created it. If we have a user that is absent, the report has to be rescheduled just to be edited.

    2 votes

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  4. Being able to do a bulk transfer from warehouse to warehouse to track parts movement through our site via either a transfer import or mulitple select in the transfers module.

    1 vote

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  5. 2 votes

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  6. Use Case: Enterprise client has 45 locations. End users are saving their Asset "saved views" as "Public"; therefore, this is creating a large list of saved views for all end users to sort through. Please add options in settings to limit the end users' ability to submit public saved views in each of the modules.

    1 vote

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  7. An enterprise client wants the ability to view the part and/or asset data history in all sites, including inactive sites.
    Use Case: A part is recalled, and they need to view the part history, and to which assets the part is associated, including both active and inactive sites.

    1 vote

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  8. Enterprise client requesting an additional API Endpoint for Service Tasks

    1 vote

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  9. Program should not allow multiple work orders to be generated for the same PM. On the PM Tab if you check the box next to the asset and then go to Actions drop down, you can select Generate Work countless times. This should not be possible. If it stays as it is now, could a warning be added to let the user now there is already an existing work order on this PM?

    1 vote

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  10. The concept is great and going in the right direction.. But, cannot filter by entity/location.
    The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.

    2 votes

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  11. Enterprise client wants to prevent their technicians from manually updating the WO completion date. As per their workflow, they have a "tech complete" active status, and then their supervisors update the status of the WO to completed. Technicians are manually updating the WO completion date, which is affecting when parts are being consumed.

    1 vote

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  12. 1 vote

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  13. 1 vote

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  14. Creating cycle counts should have more options, such as transaction triggered (those parts used via work order in some time periodicity) and those with a total value in excess of some value (i.e. combined parts value exceeds $1500.00).

    1 vote

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  15. The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.

    3 votes

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  16. Under the Work Order Management module there is options to add columns for customized views. Currently we cannot add a column for the Requesters (Name of requester) only request # however I still have to go back each time and check who requested it if I need more information. This helps us filter Work order by requesters

    3 votes

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    Thank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.

  17. A customer recently reported a permissions breach in which a site administrator in their India division unintentionally modified a work order status flow that impacted their Canadian sites. The Canadian division relies on highly controlled configurations and cannot tolerate cross-site setting changes due to accuracy and operational risk.

    The intent was to grant the India-based site admin full control within their own site only; however, enabling the Site Admin role—allowed changes to propagate across sites. Per our internal review, the root cause was enabling the Site Admin toggle. This incident has resulted in the Canadian sites shutting down work order…

    1 vote

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  18. In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…

    2 votes

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  19. When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.

    1 vote

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  20. It is critical to be able to count all spare parts in our store room. Not being able to count components has us counting them off line. We must do this to stay in compliance with our policies and procedures. Otherwise we must do a 100% inventory at year end. We need to be able to add components to cycle counts in order to count the entirety of inventory. This also throws off your KPI's because it is misrepresenting counting your inventory at 100%... Components are part of inventory!

    1 vote

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