201 results found
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Program should not allow multiple work orders to be generated for the same PM. On the PM Tab if you check the box next to the asset and then
Program should not allow multiple work orders to be generated for the same PM. On the PM Tab if you check the box next to the asset and then go to Actions drop down, you can select Generate Work countless times. This should not be possible. If it stays as it is now, could a warning be added to let the user now there is already an existing work order on this PM?
1 vote -
Improvements to Asset Hiearachy
The concept is great and going in the right direction.. But, cannot filter by entity/location.
The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.2 votes -
Add permissions via Security Role, preventing a user from manually updating the WO Completion Date
Enterprise client wants to prevent their technicians from manually updating the WO completion date. As per their workflow, they have a "tech complete" active status, and then their supervisors update the status of the WO to completed. Technicians are manually updating the WO completion date, which is affecting when parts are being consumed.
1 vote -
Email Notifications are sent to all assigned to a Work Order, not just the primary
In notify, Email notifications will be sent to ALL assigned to a Work Order, not just the primary
25 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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1 vote
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1 vote
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Inventory Cycle Counts able to be created based on periodicity transaction records (work order parts used in the previous 24 hours, week,etc
Creating cycle counts should have more options, such as transaction triggered (those parts used via work order in some time periodicity) and those with a total value in excess of some value (i.e. combined parts value exceeds $1500.00).
1 vote -
Enhanced Language Support
The text in the browser tab title remains English after changing language preference to Francais. In the below image, you can see that the Asset page text is in French, but the tab title is in English.
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add Negative Quantity to a PO
Enterprise client requesting. Principal QA Engineer knows the use case. Please update. Thank you.
1 vote -
Add requester as column chooser for work orders
Under the Work Order Management module there is options to add columns for customized views. Currently we cannot add a column for the Requesters (Name of requester) only request # however I still have to go back each time and check who requested it if I need more information. This helps us filter Work order by requesters
3 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Alert user when they are toggling SYSTEM ADMIN under a user's profile
A customer recently reported a permissions breach in which a site administrator in their India division unintentionally modified a work order status flow that impacted their Canadian sites. The Canadian division relies on highly controlled configurations and cannot tolerate cross-site setting changes due to accuracy and operational risk.
The intent was to grant the India-based site admin full control within their own site only; however, enabling the Site Admin role—allowed changes to propagate across sites. Per our internal review, the root cause was enabling the Site Admin toggle. This incident has resulted in the Canadian sites shutting down work order…
1 vote -
Add Log Module
In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…
2 votes -
Add ability to view technician notes from a failed Inspection on the OC App
When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.
1 vote -
Add Components to Cycle Counts
It is critical to be able to count all spare parts in our store room. Not being able to count components has us counting them off line. We must do this to stay in compliance with our policies and procedures. Otherwise we must do a 100% inventory at year end. We need to be able to add components to cycle counts in order to count the entirety of inventory. This also throws off your KPI's because it is misrepresenting counting your inventory at 100%... Components are part of inventory!
1 vote -
Add additional contact fields in Vendor Details
Currently, the number of contact fields available in the Vendor Module is inadequate. Legacy versions of Eptura Asset, such as Classic, permitted additional fields. For example, client may have several contacts for the same Vendor. Additionally, there needs to be multiple phone number fields - one field for the Vendor's corporate number and additional fields for the client's cell number. This request is repeated frequently by many clients.
2 votes -
Vendor Management - Ability to bulk update the "CAN BE ASSIGNED FOR WORK" checkbox under vendor record settings
It would be nice to be able to bulk apply the permission CAN BE ASSIGNED FOR WORK checkbox to multiple vendors over having to do it one by one.
Use Case: If a customer has a large number of vendors in the system and they want that vendor to be searchable when applying them to work orders, the checkbox CAN BE ASSIGNED FOR WORK needs to be checked off in the vendor record details.
It would be highly valuable to enable bulk updates for the “Can Be Assigned for Work” checkbox across multiple vendor records, rather than requiring manual updates…
1 vote -
Add ability to print attachments in bulk
A large enterprise client is requesting the ability to print multiple work orders with attachments in mass. Currently, Eptura has the ability to print multiple work orders from the list view. We understand the BI Tool does not have access to the attachment file. Is it possible to add the ability to then print attachments in mass as a separate step?
1 vote -
Add invoice cost total as an option within the column chooser on the Invoicing Module
An enterprise client who heavily uses the Invoicing Module requested the following: "Is it possible to get invoice dollar total added as an option for the column chooser within the invoicing module?"
1 vote -
one work order for multiple assets
When there are multiple assets using the same maintenance plan, have only one work order generated that includes all the assets on one sheet instead of having a a work order for each asset. Hippo had this feature and it was nice.
17 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Asset Manual Library
Adding a asset library rather then having to attach Manuals multiple times to each similar Assets. Then being able to link that asset to the manual. Helpful with multiple same type, make, and model assets.
15 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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