170 results found
-
Add ability to sort by Associated Part Types in Asset Details
When viewing Associated Parts within Asset Details, there may be a long list of parts. Enterprise client requested the ability to sort the parts by Part Types. There is currently no search bar in the Asset Parts.
1 vote -
Add Ability to Return a Part on the same PO
Adding the ability to return a part on the same PO was available on our legacy version, Classic. Enterprise client is frustrated with the current process in Lightning. When returning a part, it's on a separate PO. In this client's perspective, it's like purchasing an item at a store, obtaining a receipt, and then trying to returning that item on a completely different receipt that had nothing at all to do with the original transaction.
1 vote -
NEED A COLUMN CHOOSER ON PURCHASE ORDER
THIS IS ACTUALLY FOR PURCHASE ORDERS. NEED A COLUMN CHOOSER TO ADD CUSTOMIZED FIELDS IE VENDOR PART NUMBERS, TAX FIELD.
8 votesApproved for Product Roadmap ·
AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
-
Add warning to prevent the same Invoice Number.
Currently, the system allows the same Invoice # to be added more than once. Warning required. Client reports a lengthy/time-consuming process to rectify when receiving a part and allowing a duplicate Invoice #.
1 vote -
Add warning on Assets when reaching high costs on a series of Reactive/Corrective Work Orders within a short period of time
Currently, clients can add a threshold to prevent spend over a specific amount per work order. This is a global setting within the WO workflow. However, client is asking for a flag to be raised when an asset has more than x number of reactive work orders created within a specific period of time, potentially indicating a time to replace rather than repair.
1 vote -
Add ability to inactivate Work Type
Currently, clients are unable to inactivate unused Work Types in Settings. For clients who have a long list of unused/no longer used/no longer wanted Work Types, ALL Work Types continue to be displayed as options for the end user. Even if ADMIN's add a ZZZ or "Do Not Use", end users continue to select inappropriate Work Types.
1 vote -
Be able to add work order details when creating a new work order
Have the ability to enter the work order details when creating a new work order. you currently have to create the work order then go back into it to add the details.
5 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Add bin location AND description as a combined option in the printable barcode label dropdown in PO Settings.
Use Case: Currently, clients can select up to 4 fields from a dropdown for "Text Line 1 - Text Line 4". Clients can select Base Unit of Measure, Bin, Bin Tree, Description, Part #, Part # + Description, and Part Type. The client requested another combined option: Add bin location & description on one line. Thank your the consideration.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
-
API Access to Complete Asset Field Schema
We need the ability to make API calls that retrieve or set any and all fields associated with asset records, including standard fields, custom fields, budget fields, hierarchy fields, and any other asset properties. Currently, the API documentation doesn't clearly expose all available fields or provide comprehensive endpoints for accessing the full asset schema. This would enable:
-Bulk operations on all asset attributes programmatically
-Complete asset records in API responses (not truncated/limited)
-Field discovery without reverse-engineering existing assets
-Integration with external systems that need to read(at least)/write all asset data (including status/state)
2 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Ability to see requestor on the mobile app - including email address and name in addition to the username
Requestor Status - Ability to see requestor on the app - including email address and name in addition to the username
8 votesThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Print barcodes right from the PO page.
Add the ability to print barcodes from the PO or receiving page. Then we don't have to search them individually.
5 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
-
Add the ability to duplicate a Service Task, and then edit
Add the ability to duplicate a Service Task. For example, clients can duplicate a PM; however, they cannot duplicate a Service Task to then create a slightly different Service Task.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Sort lines in numerical order when receiving POs
When completing the "Receiving" portion of the PO it would be helpful if the lines came up in numerical order. Currently, they are displayed in random order. My discussion with the support team indicates that this "Random" order is working as intended. This is cumbersome to my team when we are processing large receipts especially with backorder items.
5 votesApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
-
Add Service Task Import Tool
Please add a Service Task Import Tool within Eptura Asset. Currently, the data team can import Service Tasks in mass; however, the client cannot import Service Tasks in mass.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Enhance GET/WorkOrder API Endpoint: Add 4 keys: entityKey, assetKey, budgetKey, workTypeKey.
GET/WorkOrder API: Request to enhance. Add 4 keys: entityKey, assetKey, budgetKey, workTypeKey. Currently, makes it unstable. Not Enterprise level. Thank you for the consideration.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
-
More Granular permissions for Eptura Asset Admins
Enhance Admin Permissions to be more granular in Lightning.
In many cases, a set of admin permissions will come packaged. Meaning you can't have one without the other. For example when creating a maintenance plan, we would want the ability to add/edit but not disable.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Add ability to prevent specific users from having access to the support hub
Some Enterprise clients want the ability to prevent the majority of their end users to reach out to Eptura's support team. Rather, they want the end users to go through their super users. They want only the super users submitting support tickets.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Add additional search options in the Work Order and Purchase Order Modules, including Last 60 Days, Last 90 Days, and Last 120 Dayss
Currently, both the Work Order and Purchase Order Modules default to ACTIVE WO's and PO's. There is an option to search "Last 30 Days". Otherwise, there is an "Advanced Search", which includes a 500 record limitation.
Please add options in the dropdown to include: Last 60 days, last 90 days, last 120 days. Thank you!
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Ability to blanket assign a task to all work orders automatically
Have a task that will automatically assign to all new WO/PMs when they are created. Task example would be; Tools are clean and sanitized, work area has been cleaned/ sanitized to QA standards, all tools, parts have been accounted for.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
-
Add ability to force completion of a Service Task prior to completion of the Work Order when Parts are not required
Clients need a way to force technicians to perform the Inspection/complete the Service Task(s) before completing the WO. Currently, the client can toggle on "Service Task with parts and labor" requirement on the Work Order Workflow Settings; however, a part is not always required.
In the screenshot below, the technician was able to complete the Work Order without having completed the Inspection.
1 voteApproved for Product Roadmap ·AdminRobbie.Brannen@eptura.com
(Senior Product Manager, Eptura)
responded
Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.
- Don't see your idea?