170 results found
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Add a creation time for a PM
Would like to be able to add a time of day to a PM so that it triggers a specific time of day for a specific shift
2 votes -
Add Priority Level on Work Request Portal Form
The requestor should have the ability to select a priority/urgency level when creating a work request....similar to what Eptura uses on their website...
1 vote -
Add ability to control all modules access using Security Roles
Add option in Security Roles to control the visibility of all modules within Eptura Asset. Most are there currently, but Planning Board, Reports, BI, and Settings are not able to be hidden from a Role currently. There are use cases where it makes sense for these to be hidden from a role (vendor role for example) as you would not want want vendors to see other vendors used in the Planning Board, or the option to generate reports (Reports or BI). The ability to not allow report generation is there, but no reason to keep the modules listed on the…
2 votes -
Vendor Portal - Include a notification to the Eptura Asset user when a vendor has received/opened/actioned a work order
When a work order is emailed to a vendor, there is no notification back to the Eptura Asset user confirming that the vendor has received the work order and is actively working on it. As a result, a maintenance team would still be required to call the vendor to verify receipt and status. This visibility would add the greatest value to vendor portal processes/
1 vote -
nruffner@rossenvironmental.com
Automatically Refresh Table Values After Records Are Updated
Changes made to records are not immediately reflected in the associated table after the record is saved, assigned, or otherwise updated. This appears to affect tables throughout the system.
For example, in the PMs module, the Maturity Reached value remains unchanged after a record is updated until the entire browser page is manually refreshed.
This slows down the workflow because each refresh takes several seconds and may cause users to lose their position in the list. It also creates uncertainty about whether the change was successfully applied.
Tables should function as live…
1 vote -
nruffner@rossenvironmental.com
Retain Sorting and Filtering When List Grouping Is Enabled
When Toggle List Grouping is enabled in a module, users can no longer sort the grouped records by other columns.
For example, when Work Orders are grouped by Work Type, the records within those groups cannot also be sorted ascending / descending by columns such as status, priority, assigned user, or date. Users must disable grouping before they can filter.
Grouping, sorting, and filtering serve different purposes and should be available at the same time. Requiring users to repeatedly enable and disable grouping makes it more difficult to review and manage…
1 vote -
asset IDs
Please allow single digit/number asset assignments. As it is right now, single digit assets are not searchable in OC for drivers to be able to do inspections.
1 vote -
parts
I have been using this system for more than 5 years and remember that on the PO system we were able to see a longer list of parts and now can only see 5 at a time. This has been a nuisance ever since, makes it difficult to see and handle multiple invoices/ backorders at once.
Also, wanted to bring up the stock levels for ‘out of stock and low stock’ they used to be different colors (grey and orange) that is not really the problem. If you see the pics attached, screenshot 2 & 3, they are next to…1 vote -
Add Preventive Maintenance-related API Endpoints
A large enterprise client is currently building an integration with NetSuite, specifically a supply chain integration between Manager Plus and NetSuite. In short, the enterprise client is requesting the development of Preventive Maintenance API Endpoints to pull in parts and maintenance plans.
"Schedules: Parts and Maintenance Plans"
Thank you for your consideration.
1 vote -
asset part
It would be beneficial to be able to add asset parts to a WO from the WO screen. Instead of having to go to a different screen to find which parts are linked to the asset, and then search for them in the parts tab of the WO.
1 vote -
Bin Location to Inventory Transfers
adding bin location to inventory transfers - both in the list view and in the printout. Currently you can edit the printout but not save it anywhere in Settings.
1 vote -
Estis Compression - Feature Request: I am submitting a featAdd workOrderDescription field in the GET /api2/WorkOrders endpoint
Use Case: "We have personnel in the field that put text data in either the notes section or the work description section and I am not seeing any of the work description groups data from the API calls. I am able see all the text data from the group that puts the data in the notes section using the API calls. I am trying to avoid requesting the field personnel to change their process for the ones that are putting in good information.
The "Work Description" field (Details panel on the right side of a work order) is not coming…
1 vote -
Have Work Order Request Portal/Module information appear exactly as entered on the notification email and send faster to assigned subscriber
The Work Order Request Portal/Module information currently does not appear exactly as entered through request portal on in the request/workorder module when sent through the Notify feature to subscriber email, even with all categories included in notify template and no custom fields on request portal. It would be helpful to have a pdf copy of request/work order or a field by field duplicate of what is submitted so there are no information gaps and this information can be used to submit to vendors for quotes since there is no Quote module in Eptura.
The Notify module currently takes 10–20 minutes…
2 votes -
Google SSO
Please implement Google SSO integration.
1 vote -
Easy to use insight into which Generate Due Schedules Notify Implementation created which WO
Currently there is not an easily visible way to tell which Notify created which work order, requiring Support deepdive to resolve/trace related issues. More insight into which automation created which Work Order would be efficient for Support and a preview would be preventative to issues with automation for admin users.
1 vote -
justin.green@maritimedevelopments.co.uk
System currently only accepts the following image formats - JPG and PNG image formats.
As a company, we use the Eptura Asset on iPads (default image format is HEIC) so when completing inspections that requests images, if the iPad defaults haven't been changed, team cant use iPad camera function to upload image. More image formats should be available
1 vote -
Individual asset traceability is useless and non-existent due to having to lump multiple assets together under one single title.
This program needs to be able to create one single work order with multiple assets. Say there are 30 assets that need to be inspected on a daily basis. We need to be able to have one single daily inspection work order. Currently, if I attach our daily inspection to all 30 assets, I get 30 individual work orders pertaining to each individual asset which is absurdly redundant. Hippo software did not have this issue & needs to be reimplemented.
1 vote -
Individual asset traceability is useless and non-existent due to having to lump multiple assets together under one single title.
This program needs to be able to create one single work order with multiple assets. Say there are 30 assets that need to be inspected on a daily basis. We need to be able to have one single daily inspection work order. Currently, if I attach our daily inspection to all 30 assets, I get 30 individual work orders pertaining to each individual asset which is absurdly redundant. Hippo software did not have this issue & needs to be reimplemented.
1 vote -
Remove the Import Tool options in Assets, WO's, Vendors, and Inventory
A large enterprise client feels this feature should only be available in ADMIN settings. Currently, ADMINS can go to settings > tools and support > import tool. However, this feature is also available on each module, as well. One of their end users just added Parts in mass and created a mess.
Of course, the ADMINS removed the ability to add or edit Inventory in Security Roles; however, they ONLY wanted to remove this ability in mass.
1 vote -
Add Security Roles for Audit Module
Add options in Security Roles to allow access to the Audit Module without simultaneously allowing unnecessary access to configuration settings. Security Roles need further granularity.
1 vote
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