201 results found
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New User Welcome Email for SSO
Summary
When a new user is added to Eptura Asset, they automatically get a welcome email. Right now there's only one version of this email, and it tells the user to create a password. Some organizations have Single Sign-On (SSO) set up, so their users sign in with their existing company credentials and never need an Eptura Asset password. For these users, the current email is misleading.Current Experience
Every new user gets the same welcome email asking them to create a password, even if their organization uses SSO.
SSO users aren't sure whether they need to create a password,…1 vote -
Add Certifications for Vendor Certification Management
Currently, Certifications for Employees is available; however, not for Vendors.
Enterprise customers may rely on external vendors to perform specialized or safety-sensitive maintenance activities. While certifications can currently be tracked for employees, there is no equivalent capability for vendors.
This creates a gap for customers that need to verify vendor qualifications before work is performed. Examples include confined-space certification, equipment-specific maintenance qualifications, and other safety-related credentials.
Proposed capability: Enable vendor records to support certification tracking comparable to employee records, including certification type, effective/expiration dates, and ideally notifications or reporting for certifications approaching expiration.
1 vote -
Sequential Asset ID Creation
Customer wants it where when a new asset is created the asset ID is assigned in a sequential or for consistency on their end.
1 vote -
Request Status Change Updates
When someone uses our portal to submit a work request ticket, they enter their email as a part of the submission. I want this associated email to see then status changes of the work request so they can see when the work has been tasked, who it was assigned to, and when it was completed. This is not a "requester" account, just a general employee who uses a QR code to scan the request link. So no one under the employee/user section.
1 vote -
Implement Multi Factor Authentication
The client would like to have the ability to enable Multi-Factor Authentication (MFA) for user logins to enhance account security and help prevent unauthorised access. This feature would provide an additional layer of authentication beyond username and password and support organisations with security and compliance requirements. Ideally, administrators should be able to enable and manage MFA settings at the site or organisation level.
2 votes -
Asset-Level Safety Protocol / Lockout-Tagout (LOTO) Identification and Work Order Enforcement
Enable customers to classify assets with applicable safety protocols and automatically surface and enforce those requirements within the work-order workflow, including prominent warnings, LOTO applicability determination, associated safety procedures, acknowledgment, and auditable completion.
1 vote -
request
Is there a way to have the body of the email automatically populate in the Work Description field when a work request is submitted via email, rather than having it appear in the Notes section and having to copy and paste into the Issue Description Field.
1 vote -
Custom fields available in Notify Module.
If custom fields for other modules could be available to use as filter criteria in the notify module, we would be able to create better notifications for the things users need to know.
1 vote -
Add ability to filter by Site on the Asset Downtime Report in the Report Module
Currently, the Asset Downtime Report in the Report Module, does not have the ability to filter by Site. The work around is creating a Downtime Report in the BI Tool, which does have the ability to filter by Site.
1 vote -
Add Region attribute to the BI Tool dataset
The Region attribute is currently available within the UI but has not been extended to the BI Tool dataset. As a result, customers cannot report against, filter on, or sort by Region.
For enterprise organizations with large, geographically distributed operations, Region is a key organizational hierarchy. One customer example includes 110+ Sites distributed across 12 Regions. Adding Region to the BI Tool would significantly improve reporting capabilities and allow customers to analyze performance and operational metrics at a regional level rather than solely by Site.
1 vote -
Add API Endpoint Support for Joins between Service Tasks and Work Orders
Use Case:
Large enterprise client is requesting the ability to join Service Tasks and Work Orders within reporting and data queries. This would allow users to report across both entities in a single dataset, eliminating the need for manual data manipulation and providing improved visibility into maintenance execution and performance metrics.Current Challenge
Today, Service Tasks and Work Orders appear to be treated as separate data entities, limiting customers' ability to create comprehensive reports, dashboards, and operational analyses that span both objects.Requested Enhancement
Provide support for joins between Service Tasks and Work Orders, enabling customers to:Report on Service…
1 vote -
The ability to organize tasks in a PM by order of process
When building a PM, I can't sort the tasks in order. (From the front of the machine to the back of the machine). I've tried to number the task descriptions, alphabetize them... When I open the PM, the tasks are completely at random.
1 vote -
Add API Endpoint for Labor Codes
Enterprise client is requesting Labor Code API Endpoints. Currently, forced to make manual calculations.
1 vote -
Add support for IdP-Initiated Authentication on Platform SSO
Platform SSO currently supports only the existing configuration flow and does not support IdP-initiated login.
Use Case: Currently, the end users testing platform are required to provide their credentials on 2 separate occasions. The client requires IdP-initiated authentication based on their user experience requirements.
1 vote -
Add Ability To Import 2000 Work Orders using the Work Order Import Tool
Currently, there is a 1000 Work Order limit when importing completed Work Orders via the Work Order Import Tool. Large enterprise client requesting the expansion from 1000 to 2000 Work Orders. Thank you for the consideration.
1 vote -
Add Work Request Module to NEW Eptura Asset App
In the Work Companion App, end users have the ability to add a Work Request. Please add the ability to add a Work Request on the NEW Eptura Asset App. Thank you for your consideration. This is the one issue holding an enterprise client back from rolling out the New Eptura Asset App.
1 vote -
Increase Axle Schema Flexibility for Complex Fleet Configurations
Business Need
Organizations with complex fleets need the ability to accurately represent real-world tire and axle configurations within Tire Management. Current system limitations prevent certain equipment and trailer setups from being modeled correctly, creating adoption barriers and requiring manual workarounds.Current Limitations
Maximum of four tires per axle (two per side).
No ability to support equipment requiring up to eight tires per axle.
Axle names are fixed and cannot be customized.
Limited flexibility for complex trailer and heavy equipment configurations.Requested Enhancements
Support more than four tires per axle, including configurations with up to eight tires.
Allow greater flexibility in…1 vote -
Inspection QR Codes - Ability to Print to PDF
With inspections tied to many pieces of equipment, it becomes very frusterating when you cannot print an individual QR code for 1 piece of equipment. The only way to print an individual code for a single piece of equipment is to duplicate the inspection. This leads to an exponential amount of overhead if those inspections need to be updated.
Further more, there is no option to print directly to PDF. If the goal is to send off the codes to be printed by a third party, each QR code must be printed off, each taking up an entire sheet of…
2 votes -
Have the PM generates every first day of the month
Have an option to make aa scheduled rule to repeat on the first day of the month
Idea Elaborated Kenneth Ely3 votes -
Be able to see who assigned a work order to whom.
It would be helpful to be able to have a history/audit trail that tracks who assigned a work order to whom. Similar to the status history in a WO or PO. But specifically for the assignee portion of the WO.
2 votes
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