63 results found
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remove the restriction for "in service date"
I would like to request removing the restriction on "in service date". When I purchase new assets I place them into a budget/group until i know where they will be assigned. Currently development has a restriction on the "in service date" field that will not allow me to update the in service date due to me originally assigning the asset to a budget/group
1 vote -
1 vote
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On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top
On Mobile App, it is beneficial if you can sort all work orders by Created Date so that you always have the latest ones on top of the page.
1 vote -
Add the Business Organization to the Move Center
We have currently separated into 3-different business entities. To improve the Move Requests Center so you can quickly see which Business (or Business Unit) each person belongs to—without drilling into every record—especially during peak onboard/exit periods.
Proposed Change Summary
• Add a new header/column: Business
• Column position: between Description and Requester
• Data source: “User Allocations” — use the “Business” field if present; otherwise fall back to “Business Unit”
• Behavior: Display the employee’s current/active business at time of viewing; update dynamically if allocations change
• Goal: Reduce time spent opening individual requests during high-volume periods
Recommended Implementation Approach…1 vote -
Create the ability to add an automatic fee to work orders
I would like to assign an automatic fee to each work order (Ex. shop supplies) and the amount in USD.
1 vote -
Permissions
Please allow more permissions for B- Sub Admin Role Options rather than the all or nothing checkbox 'Restrict to Assigned'.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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API specific 'playground'.
API specific 'playground' or 'push/publish' function to verify API functionality/changes.
Because the API has the ability to create data points, there should be safeguards, sandboxes, or playgrounds in place that allow for testing before feature publishing.
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Enable PATCH/PUT Methods for Assets API Endpoint
The ManagerPlus API v2 currently supports GET and POST for
/Assets, but returns HTTP 405 for PATCH/PUT methods. This prevents programmatic updates to existing asset records.Use Case:
We need to bulk-update asset fields (descriptions, statuses, etc.) for our 2,400+ asset inventory without manual UI edits.Requested Feature:
Enable PATCH or PUT on/api2/Assets/{assetKey}to allow updating existing assets via API.Expected Behavior:
PATCH /api2/Assets/{assetKey}
{
"Description": "Updated value",
"StatusId": "ACTIVE"
}Would enable automated data quality workflows and reduce manual administrative overhead for maintaining accurate asset records.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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API Access to Complete Asset Field Schema
We need the ability to make API calls that retrieve or set any and all fields associated with asset records, including standard fields, custom fields, budget fields, hierarchy fields, and any other asset properties. Currently, the API documentation doesn't clearly expose all available fields or provide comprehensive endpoints for accessing the full asset schema. This would enable:
-Bulk operations on all asset attributes programmatically
-Complete asset records in API responses (not truncated/limited)
-Field discovery without reverse-engineering existing assets
-Integration with external systems that need to read(at least)/write all asset data (including status/state)
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Entering multiple technician labor hours in the Mobil App
It would be nice to be able to have the ability in the mobil app to select several technicians to be able to add labor to a work order. Commonly, several technicians are working on the same work order, and it would be nice to have one person add each technician's labor on the work order. Right now, each tech has to open the work order and add their time individually.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Automatically notify vendors and buyer when a PO's due date has passed
Similar to suggested POs, I would like a list of past-due purchase orders with the ability to send automatic inquiries to vendors regarding the status of these overdue orders.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Provide functionality to import PMs directly in the system.
Provide functionality to import PMs directly in the system.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Generate multiple Work Orders for same PM Schedule
The system does not allow multiple work orders to be generated against the same PM schedule, which limits planning and scheduling capabilities.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Open Portal Vulnerability - Need On/Off button to allow attachments
Currently the Open Form Portal option leaves lots of vulnerability for hacking or malicious malware to be introduced by uploading attachments. A good feature to ADD would be the ability to add an ON/OFF button to enable the ability to allow attachments to be uploaded or not via the portal. That would give users the ability to choose what works best for their company.
Right not you have the On/Off function for everything else, so I feel that adding it for attachments should be a simple an easy way to assist with the vulnerability issue.
Currently at our company we…
1 voteThank you for your suggestion—this idea has merit and aligns with our broader strategy. However, due to other priorities, we are unable to pursue it at this time. We’ll keep it on our radar and revisit it when the timing is right or if we see increased interest from our customer community.
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Add ability to force completion of a Service Task prior to completion of the Work Order when Parts are not required
Clients need a way to force technicians to perform the Inspection/complete the Service Task(s) before completing the WO. Currently, the client can toggle on "Service Task with parts and labor" requirement on the Work Order Workflow Settings; however, a part is not always required.
In the screenshot below, the technician was able to complete the Work Order without having completed the Inspection.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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SSO for the Request Portal
Requesters need the ability to single sign on the Request Portal
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Formula Risk Scoring
Sample use case: Measure how heavily each vehicle is being used relative to how long it's been in service. This way, you can spot an overworked vehicle that will need replacement sooner.
Vehicle: 2023 Ford Transit Van
In service date: 200 days ago
Total Miles Driven: 25,000
Expected Daily Miles: 100Formula: utilization Ratio = (25,000 / (200x100) ) x 100 = 125%
"By calculating the Utilization Ratio, the fleet manager noticed one van was running 125% of expected load - it had double the brake replacements compared to others. They rotated routes, balanced usage, and reduced unplanned maintenance by…
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Enhance search functionality with the use of AI
Enhance search bar capability to go beyond workorder number search or keyword. Customers are now accustomed to the mainstream experience of just asking a tool what they are looking for. Sample queries below: Followed up with a secondary question asking if the user would like to visualize this data in a visual form.
“Show me all assets with more than three breakdowns in the past six months.”
“Which vendors have the longest average response time to work orders?”
“What’s the total downtime cost for HVAC systems last quarter?”
“Which locations are consuming the most maintenance labor hours?”
“Predict which chillers…5 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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Portal Email Notifications
Currently the portal notifications are sent to either one person for all sites or a separate portal is needed for every site if the notifications are intended for a different email address. Would be nice to select several sites and set which email they go to. Seems like there is alot of requests for portal updates.
1 voteOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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kitting
The kitting function is nice, but would like to have the ability for the parts people to pull up the kit, select a part, and find the bin location from there to go pull the parts and create the kit. Also, there should be a bin location for the kit, so that the technicians can pull from that location.
2 votesOur Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.
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