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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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186 results found

  1. Having a column next to the Qty line would be beneficial to anyone making counts that is not familiar with what parts have a different Unit of Measurement. This would eliminate extra recounts or excess ordering coming from incorrect counting on parts having a different UOM than Each.

    1 vote

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  2. Being able to do a bulk transfer from warehouse to warehouse to track parts movement through our site via either a transfer import or mulitple select in the transfers module.

    1 vote

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  3. Use Case: Enterprise client has 45 locations. End users are saving their Asset "saved views" as "Public"; therefore, this is creating a large list of saved views for all end users to sort through. Please add options in settings to limit the end users' ability to submit public saved views in each of the modules.

    1 vote

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  4. In the current platform implementation, the work week days used by Asset to schedule preventive maintenance (PM) generation are driven by the site operating hours set in Portfolio Manager. These are two distinct concepts that should be independently configurable.

    2 votes

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  5. Please add the ability to Group By: Assignments within the Assignments/Work Orders view of the new mobile app. This was an extremely useful feature in the previous mobile app and is something our facility relies on daily.

    Our workflow utilizes lead technicians who review work orders and reassign them as necessary. Being able to group and sort work orders by assignee allows lead techs to quickly review workloads, identify assignment imbalances, and efficiently manage reassignments.

    Without this sorting option, locating and reviewing work orders for specific technicians becomes much more time-consuming. Restoring the Group By: Assignment functionality would significantly improve…

    2 votes

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  6. An enterprise client wants the ability to view the part and/or asset data history in all sites, including inactive sites.
    Use Case: A part is recalled, and they need to view the part history, and to which assets the part is associated, including both active and inactive sites.

    1 vote

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  7. Enterprise client requesting an additional API Endpoint for Service Tasks

    1 vote

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  8. Program should not allow multiple work orders to be generated for the same PM. On the PM Tab if you check the box next to the asset and then go to Actions drop down, you can select Generate Work countless times. This should not be possible. If it stays as it is now, could a warning be added to let the user now there is already an existing work order on this PM?

    1 vote

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  9. Enterprise client wants to prevent their technicians from manually updating the WO completion date. As per their workflow, they have a "tech complete" active status, and then their supervisors update the status of the WO to completed. Technicians are manually updating the WO completion date, which is affecting when parts are being consumed.

    1 vote

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  10. 2 votes

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  11. 1 vote

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  12. 1 vote

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  13. 3 votes

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  14. 4 votes

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  15. Creating cycle counts should have more options, such as transaction triggered (those parts used via work order in some time periodicity) and those with a total value in excess of some value (i.e. combined parts value exceeds $1500.00).

    1 vote

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  16. A customer recently reported a permissions breach in which a site administrator in their India division unintentionally modified a work order status flow that impacted their Canadian sites. The Canadian division relies on highly controlled configurations and cannot tolerate cross-site setting changes due to accuracy and operational risk.

    The intent was to grant the India-based site admin full control within their own site only; however, enabling the Site Admin role—allowed changes to propagate across sites. Per our internal review, the root cause was enabling the Site Admin toggle. This incident has resulted in the Canadian sites shutting down work order…

    1 vote

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  17. Brooklyn Public Library currently stores Safety Data Sheets (SDS) in a separate system and is looking to streamline operations, reduce costs, and improve accessibility by housing these documents directly within Eptura Asset. Given the operational nature of SDS documentation, they believe these records are best maintained within their facilities and maintenance platform.
    At this time, SDS documents are not associated with specific assets, but rather with locations across their buildings. As such, the library is seeking the ability to store and organize documents at a location level, without requiring asset linkage.

    Desired Outcome:
    Enable centralized document storage (e.g., PDFs such…

    2 votes

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  18. It is critical to be able to count all spare parts in our store room. Not being able to count components has us counting them off line. We must do this to stay in compliance with our policies and procedures. Otherwise we must do a 100% inventory at year end. We need to be able to add components to cycle counts in order to count the entirety of inventory. This also throws off your KPI's because it is misrepresenting counting your inventory at 100%... Components are part of inventory!

    1 vote

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  19. It would be nice to be able to bulk apply the permission CAN BE ASSIGNED FOR WORK checkbox to multiple vendors over having to do it one by one.

    Use Case: If a customer has a large number of vendors in the system and they want that vendor to be searchable when applying them to work orders, the checkbox CAN BE ASSIGNED FOR WORK needs to be checked off in the vendor record details.

    It would be highly valuable to enable bulk updates for the “Can Be Assigned for Work” checkbox across multiple vendor records, rather than requiring manual updates…

    1 vote

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  20. When a request is sent in via email to request, the attachments need to be uploaded to the request portal. It is difficult to implement the request portal to a college campus, publishing the email to request email works great however, none of the attachments make it into the request portal.

    2 votes

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