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Eptura Asset

Eptura Asset


Welcome to the Eptura Asset Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Asset can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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130 results found

  1. Add Rejected Date to Work Orders

    1 vote

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  2. Add Rejected Date to Work Orders

    1 vote

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  3. I wasn't sure where else to notify someone about this. If I create a work order which contributes to the downtime of an asset, the start and end time of the down time is rarely correct because we can't mark it on a computer while we're fixing it. As such we often have to go back and manually change the start/end time of down time on an asset in a work order. When I do that, it seems to track the correct amount of time, which is good, but visually it still shows the original date of when the downtime…

    2 votes

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  4. Can you make a way for blanket style POs to subtract from the total PO value as the invoices for send PO are entered.

    1 vote

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  5. Please make the mobile app, not auto check the service tasks complete, when completing the Work Order. Some tasks cannot or where not done and the app checks them as complete.

    1 vote

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  6. Spanish as an Available language in the Work Companion App

    2 votes

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  7. Any user with admin rights should be able to edit a scheduled report, not just the person who created it. If we have a user that is absent, the report has to be rescheduled just to be edited.

    1 vote

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  8. Have the ability to link work orders together even if they are completed or cancelled.

    1 vote

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  9. 2 votes

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  10. 2 votes

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  11. 2 votes

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  12. Add Labor Code API Endpoints. When Enterprise clients add a new user, they currently assign all the applicable Sites and applicable Labor Codes manually. This can be extremely time consuming for clients with 50+ Sites and multiple Labor Codes for each Site.

    1 vote

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  13. The concept is great and going in the right direction.. But, cannot filter by entity/location.
    The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.

    1 vote

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  14. Lifetime is the sum of the difference. For example, if I add a truck at 4000 miles. Then drive 700 miles, the Lifetime Meter will be 700, and the Current Mileage will be 4700. This causes confusion for the clients.

    Currently, this encourages clients to add the Asset at 0 miles - even if it's not accurate. Classic has ability to add past dates; however, Lightning does not allow this.

    Clients are being encouraged to ignore the difference (see example above) and when they do a reset for real, they will then match. There is no reason for the lifetime…

    4 votes

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  15. Enterprise client requesting. Principal QA Engineer knows the use case. Please update. Thank you.

    1 vote

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  16. In order to improve end-user experience in the Support Hub, add a scale to understand the end user's depth of knowledge/experience, so the support team member knows what type of communication is appropriate. When a client has depth of technical knowledge, they find remedial communication/instruction offensive/frustrating. For example, "what browser are you using", "clear cache and cookies", etc. would be basic steps technicians would have already considered when troubleshooting.

    1 vote

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  17. Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.

    1 vote

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  18. The legacy versions of Eptura Asset had an Audit Module. Please add an Audit Module to the current version of Eptura Asset. Enterprise clients need the ability to know who modified a field in Eptura Asset for training purposes, for example.

    1 vote

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  19. The Enterprise Client has 300 Operator licenses. There is currently a Last Login Date column in Employees & Users Setting. However, this field does not populate for Operator licenses. As a manager, it would be extremely helpful to know which Operators are not using the Operator Companion App/not completing their Inspections in order to hold Operators accountable for completing their pre- and post-inspections.

    1 vote

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  20. In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…

    2 votes

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