201 results found
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Assets in a down state should not continue maintenance progression
• Assets in a down state should not continue maintenance progression
o When an asset is intentionally placed in a down state, preventive maintenance schedules, inspections, and related work should not continue to progress against that asset. Examples such as standby boilers that are not being used and therefore should not require the same maintenance activities as active equipment.
• False maintenance and inspection records
o If the system continues generating inspections while an asset is down, technicians may complete inspections that were not actually required or performed on active equipment. As such, inspection records become permanent records and can…2 votes -
Create the option in the new EPTURA Asset app for work orders to be organized by location/sites
Create the option in the new EPTURA Asset app for work orders to be organized by location/sites. Also allow the option to organize them by user.
2 votes -
Asset Search in Mobile App
The ability to search for assets and have the information currently on the Companion app is very helpful. Not being able to do this on the updated Eptura app will delay our migration for sure. It helps to see previous WO, notes section, information regarding Serial # and current WOs.
2 votes -
mdevlin@ensingerusa.com
It would be very useful if scheduled cycle counts would appear in the Asset app. Currently we can see the scheduled cycle counts via the desktop system but they don't show in the app.
1 vote -
Add Ability to Create New Work Order for Service Tasks from a Failed Inspection
Currently, end users are able to create a New Work for selected incomplete Service Tasks unless the Service Tasks are from a Failed Inspection.
An enterprise client is requesting the ability to move incomplete Service Tasks on a Work Order from Failed Inspection at the end of the week/end of the month. They want to see the work that has been complete, so they can close those Work Orders. Ideally, they would like a separate Work Order to every individual Service Task
1 vote -
Notify the system admin when the Geotab connector is down or failed to sync.
When the Geotab connector experiences a failure, there is currently no automated notification sent to system administrators. As a result, critical processes such as meter synchronization, PM launches, inspections, and work order generation can occur inconsistently or be triggered earlier or later than intended. This can create significant operational disruption and impact the reliability of maintenance workflows. We would like Eptura Asset to provide an automated notification or alert whenever the Geotab connector fails to sync, enabling administrators to quickly identify and address issues before they affect operations.
2 votes -
See vendor part # in the mobile app
For parts, there is a part # and description section. If using internal part # you have to fit OEM part # and description in one line. There is a Vendor Part # under the Vendor tab in the inventory section already that is unique per part. This Vendor Part # is also in the early release PO column chooser. Having that Vendor Part # accessible when creating a new part initially AND having it show up in the mobile app would be huge. It seem like the foundation is there.
1 vote -
Make destination warehouse field searchable regardless of site assignment
The only way to set up a transfer between sites the user has to have access to that site.
With that bottle neck, an admin would have to give everyone access to all entities to be able to use that feature. Which isn't very practical.
Could we make this field searchable across all entities regards of security roles assigned to each site?
1 vote -
Stop a user from entering too much text on a QR code request
Right now a user can enter as much text as they want when using the work request QR code feature. When they enter too much text, the request comes through blank, deeming it an unusable request. Please either make it unlimited or stop them from entering text at a certain limit so we are able to still get valuable information from a request that is submitted.
1 vote -
Add API Endpoint for Warehouses
Use Case: Enterprise Client building an Integration with NetSuite.
Warehouses
GET Warehouses
POST Warehouses
POST Warehouses/Parts
POST Warehouses/Inventories1 vote -
Add API Endpoints for Serialized Parts
Use Case: Enterprise Client integrating with NetSuite.
The following are endpoints that exist but need to be extended to support serialized inventory:
POST Parts
GET WorkOrders/Parts1 vote -
Add a creation time for a PM
Would like to be able to add a time of day to a PM so that it triggers a specific time of day for a specific shift
3 votes -
Add Priority Level on Work Request Portal Form
The requestor should have the ability to select a priority/urgency level when creating a work request....similar to what Eptura uses on their website...
2 votes -
Add ability to control all modules access using Security Roles
Add option in Security Roles to control the visibility of all modules within Eptura Asset. Most are there currently, but Planning Board, Reports, BI, and Settings are not able to be hidden from a Role currently. There are use cases where it makes sense for these to be hidden from a role (vendor role for example) as you would not want want vendors to see other vendors used in the Planning Board, or the option to generate reports (Reports or BI). The ability to not allow report generation is there, but no reason to keep the modules listed on the…
2 votes -
Vendor Portal - Include a notification to the Eptura Asset user when a vendor has received/opened/actioned a work order
When a work order is emailed to a vendor, there is no notification back to the Eptura Asset user confirming that the vendor has received the work order and is actively working on it. As a result, a maintenance team would still be required to call the vendor to verify receipt and status. This visibility would add the greatest value to vendor portal processes/
2 votes -
nruffner@rossenvironmental.com
Automatically Refresh Table Values After Records Are Updated
Changes made to records are not immediately reflected in the associated table after the record is saved, assigned, or otherwise updated. This appears to affect tables throughout the system.
For example, in the PMs module, the Maturity Reached value remains unchanged after a record is updated until the entire browser page is manually refreshed.
This slows down the workflow because each refresh takes several seconds and may cause users to lose their position in the list. It also creates uncertainty about whether the change was successfully applied.
Tables should function as live…
2 votes -
nruffner@rossenvironmental.com
Retain Sorting and Filtering When List Grouping Is Enabled
When Toggle List Grouping is enabled in a module, users can no longer sort the grouped records by other columns.
For example, when Work Orders are grouped by Work Type, the records within those groups cannot also be sorted ascending / descending by columns such as status, priority, assigned user, or date. Users must disable grouping before they can filter.
Grouping, sorting, and filtering serve different purposes and should be available at the same time. Requiring users to repeatedly enable and disable grouping makes it more difficult to review and manage…
1 vote -
asset IDs
Please allow single digit/number asset assignments. As it is right now, single digit assets are not searchable in OC for drivers to be able to do inspections.
1 vote -
parts
I have been using this system for more than 5 years and remember that on the PO system we were able to see a longer list of parts and now can only see 5 at a time. This has been a nuisance ever since, makes it difficult to see and handle multiple invoices/ backorders at once.
Also, wanted to bring up the stock levels for ‘out of stock and low stock’ they used to be different colors (grey and orange) that is not really the problem. If you see the pics attached, screenshot 2 & 3, they are next to…1 vote -
Add Preventive Maintenance-related API Endpoints
A large enterprise client is currently building an integration with NetSuite, specifically a supply chain integration between Manager Plus and NetSuite. In short, the enterprise client is requesting the development of Preventive Maintenance API Endpoints to pull in parts and maintenance plans.
"Schedules: Parts and Maintenance Plans"
Thank you for your consideration.
1 vote
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