201 results found
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My ideas will not post!!!!
I want to be able to add an attachment (image) to each task on a PM. I can currently add attachments to the PM, but it's messy. When viewing these attachments from my tablet, it is in EDIT mode. I would like the mobile app to be read-only. That way, you can zoom in on an image to better see a procedure or specification. Example image below
1 vote -
Tool & Equipment Tracking
Tool tracking capabilities:
Check-in / check-out system
Assign tools to users, crews, or work orders
Capture timestamps (out, due, returned)Ownership + audit trail
Full history of who had the tool and for how long
Current holder + last known userDue dates + alerts
Configurable return dates
Notifications for upcoming and overdue itemsUsage tracking
Auto-calculate duration of possession
Support utilization and idle-time reportingScanning + mobile support
Barcode/QR/RFID for fast transactions
Mobile-first with offline capability
Location trackingReal-time status: in stock, in use, in transit
Last known location tied to user or siteCondition + accountability
Log condition…
3 votes -
Existing WO can only update WO status it will easier if technician is able to update the equipment status directly from the WO.
Maintenance team interested in monitoring WO and equipment status. Existing WO can only update the WO status but not the equipment/ asset status. If within the WO technician can update he equipment/asset status then the maintenance team will be able tabulate and calculate the uptime base on equipment/asset status base on the define equipment/asset status
3 votes -
Add the ability to add a custom field on the printable barcode label dropdown in PO Settings
Add further options to expand label printing customization. A large enterprise client needs to remove the barcode for space and add their "manufacture part number" custom field.
1 vote -
Add ability to exclude parts at zero quantity on a Cycle Count
A large enterprise client is requesting Eptura Asset add an option to exclude the parts at zero quantity on a Cycle Count - a toggle option is being requested.
2 votes -
Expand the limit of 1200 Unique Parts on a Cycle Count to at least 5000
An enterprise client is requesting Eptura Asset expand the limit of 1200 unique parts on a Cycle Count. This enterprise client needs to upload 8K unique parts in the template. Currently, there is a limit of 1200 unique parts in Lightning/Eptura Asset. In Classic/legacy version of Eptura Asset, clients could upload 5K+ unique parts at a time.
2 votes -
Add ability to send/receive files to a SFTP connection
A large enterprise client has requested Eptura Asset add the ability to send/receive files to a SFTP connection.
1 vote -
Add an additional column on a WO to display a Part's Consumption Date
Currently, a part can be manually consumed before the WO is completed. A large enterprise client is requesting Eptura Asset adds an additional column when adding and then manually consuming a part on a WO. Once the part is manually consumed, please add a column to display the consumption date. This would be extremely helpful as this enterprise client needs to view the exact date the part was consumed - especially when a WO is open for a long period of time.
1 vote -
Add Granularity to the Security Roles
Many enterprise clients are requesting greater granularity be added to security roles. For example, labor codes need to be added by site. However, the enterprise Administrators cannot allow end users to have access to site settings; therefore, the responsibility to update labor codes per site is given back to the Admins. This is one of countless examples.
2 votes -
Add a permission feature option in security roles to prevent a technician from manually updating/overriding the completed date on a WO
Currently, a technician can manually update/override the completion date on a WO. An enterprise client wants the ability to prevent technician's from updating the completion date manually, as this is overriding the completed status date.
1 vote -
Add Service Task Import Tool
A large enterprise client is requesting a Service Task Import Tool. For most clients, the majority of Service Tasks are imported. However, this enterprise client has thousands of Service Tasks they need to import at least quarterly - quite atypical. For this client, their only option is to engage the data team as a paid service to upload in mass. They have requested the ability to upload in mass themselves via an Import Tool.
3 votes -
Add Asset Update Import Tool
Currently, the system has an Asset Import Tool for NEW Assets. However, many clients have requested the ability to UPDATE Asset Details in mass. Currently the options are to update Asset Details manually or to engage the data team as a paid service. For example, if clients add a custom field, they want the ability to update this custom field in mass.
Another use case is with a large enterprise client with 80,000 containers/assets, causing a large impact. At least manually, their repair/replace custom field is updated.7 votes -
Add enhancements in the Service Codes to include CEDEX codes or a minimum of 4 additional service task fields
Add a minimum of 4 additional service tasks fields. The CEDEX codes include 4-part codes: primary, sub-system, damage, & repair. These standard CEDEX codes are for maintaining shipping containers. This affects this enterprise client weekly. When using the WO Import Tool, it's time consuming to manually enter task codes. The client could import all 100K task codes; however, did not want to affect performance.
1 vote -
Expand the search capability when mass assigning PM's to Assets
Eptura Asset released the ability to mass assign assets to a PM. However, when an enterprise client has a large number of assets, the current search functionality is difficult to effectively select the appropriate assets. One large enterprise client is not yet satisfied due to limitations selecting assets efficiently; therefore, they are using Power Automate to select Assets.
1 vote -
Update Multiple Assets at One Time
Need the ability to update multiple assets at one time and not have to update each one individually. For example, if we have a space we manage and need to move a dozen fire extinguishers are decommissioned, they have to be done one at a time which is very time consuming as we manage over 60,000 assets.
1 vote -
Edit Parts Cost
Currently, updating a part’s price requires removing it from inventory and then re‑adding it with the new price. This process is time‑consuming and highly inefficient—especially for organizations that have recently migrated from Hippo to Eptura, as well as new customers whose part prices were not carried over during data migration. In these cases, users are forced to remove all existing parts and re‑enter them into inventory simply to update pricing.
Consider the workload for organizations with more than 1,000 parts. This effectively becomes a project of its own. Given that most organizations easily maintain well over 1,000 parts in their…
2 votes -
Inspections option where no credentials are required
Having the ablility to perform Inspections easily by scanning a QR code and leading directly to the inspection form would instead of needing to login would reduce the amount of friction required to perform and complete the inspection.
The option to require credentials to access the inspection could just be a toggle within the template.
1 vote -
Add a security role setting to only allow ONE warehouse selection to assigned technician on a WO
Currently, a client has multiple warehouses per site. The primary warehouse replenishes each individual warehouse, which in this case are individual technician's trucks. Each day, the technician takes inventory to complete his work orders that day. Currently, the technician is required to add a part to every work order. The technicians complete the work order in an active status. Their supervisor then completes the work order in a completed status. Unfortunately, an incorrect warehouse is often selected, causing inaccurate Inventory data.
Please add an option to only allow technicians to pull a part from his/her own warehouse/truck on the WO…
1 vote -
Language availability
We have many employees who only speak Spanish, so they don't complete Work Requests/Work Orders because they can't read the form categories, even when translating the browser to Spanish because the form categories don't translate to Spanish. This creates a huge gap in tracking work that needs to be completed on our machinery.
1 vote -
Asset Hierarchy - Ability to filter by entity & location
Current feature does not allow someone to filter by entity and/or location.
- Tested into sandbox
- Turned into production but ran into roadblocks with filtering.
- Happy to provide a focus group for feedback with Product.
- The feeling is that it’s not ready yet for production, should be updated a little more yet. However, the feeling is that this feature will be VERY VALUABLE
9 votes
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