186 results found
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On mobile
Please make the mobile app, not auto check the service tasks complete, when completing the Work Order. Some tasks cannot or where not done and the app checks them as complete.
1 vote -
shop@cfdairy.com
Spanish as an Available language in the Work Companion App
2 votes -
User with admin rights edit a scheduled report.
Any user with admin rights should be able to edit a scheduled report, not just the person who created it. If we have a user that is absent, the report has to be rescheduled just to be edited.
2 votes -
Link a cancelled/completed work order.
Have the ability to link work orders together even if they are completed or cancelled.
1 vote -
3 votes
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9 votes
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2 votes
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Add Labor Code API Endpoint
Add Labor Code API Endpoints. When Enterprise clients add a new user, they currently assign all the applicable Sites and applicable Labor Codes manually. This can be extremely time consuming for clients with 50+ Sites and multiple Labor Codes for each Site.
1 vote -
Improvements to Asset Hiearachy
The concept is great and going in the right direction.. But, cannot filter by entity/location.
The node levels are cumbersome to work with, would like this refined for training and general understanding purposes.2 votes -
Update Lifetime (Meter) Logic
Lifetime is the sum of the difference. For example, if I add a truck at 4000 miles. Then drive 700 miles, the Lifetime Meter will be 700, and the Current Mileage will be 4700. This causes confusion for the clients.
Currently, this encourages clients to add the Asset at 0 miles - even if it's not accurate. Classic has ability to add past dates; however, Lightning does not allow this.
Clients are being encouraged to ignore the difference (see example above) and when they do a reset for real, they will then match. There is no reason for the lifetime…
4 votes -
Add Negative Quantity to a PO
Enterprise client requesting. Principal QA Engineer knows the use case. Please update. Thank you.
1 vote -
Add the ability to identify the end user’s experience with M+/Eptura within the Support Hub
In order to improve end-user experience in the Support Hub, add a scale to understand the end user's depth of knowledge/experience, so the support team member knows what type of communication is appropriate. When a client has depth of technical knowledge, they find remedial communication/instruction offensive/frustrating. For example, "what browser are you using", "clear cache and cookies", etc. would be basic steps technicians would have already considered when troubleshooting.
1 vote -
Add ability to mass Unassign Work Orders
Currently, Lightning allows clients to mass ASSIGN Work Orders; however, no option to mass UNASSIGN Work Orders.
3 votes -
Add Audit Module
The legacy versions of Eptura Asset had an Audit Module. Please add an Audit Module to the current version of Eptura Asset. Enterprise clients need the ability to know who modified a field in Eptura Asset for training purposes, for example.
2 votes -
Add ability to view last login date of Operator on the Operator Companion App
The Enterprise Client has 300 Operator licenses. There is currently a Last Login Date column in Employees & Users Setting. However, this field does not populate for Operator licenses. As a manager, it would be extremely helpful to know which Operators are not using the Operator Companion App/not completing their Inspections in order to hold Operators accountable for completing their pre- and post-inspections.
1 vote -
Add Log Module
In the legacy versions of Eptura Asset, including Classic, there was a Log Module, which allowed end users to update/edit log entries in a timely manner and in one location. Currently logs can be updated in several areas in Eptura Asset, and logs/meters are stored within the Asset Details. For example, logs/meters can be updated on a Work Order and on an Inspection. However, if Logs/Meters need to be updated, this would need to be done manually in the Asset Details. The Log/Meter Import Tool is wonderful for importing logs in mass; however, many client request the ability to view/manage/update…
2 votes -
Add ability to track labor on an Inspection via the Operator Companion App
A large number of Enterprise clients have requested the ability to track labor hours/labor cost on Operators. Currently, labor hours/labor cost can be captured on Technicians on a Work Order, even when completing an Inspection as a Service Task; however, not on an Inspection for Operators using the Operator Companion App.
5 votes -
Add ability to view technician notes from a failed Inspection on the OC App
When an Operator fails an Inspection, a WO is generated. Once the technician has completed the Work Order, there is no feedback/no notes available to the Operator to understand what was done to the Asset on the completed Work Order.
1 vote -
Add ability to sort by Associated Part Types in Asset Details
When viewing Associated Parts within Asset Details, there may be a long list of parts. Enterprise client requested the ability to sort the parts by Part Types. There is currently no search bar in the Asset Parts.
1 vote -
Add Ability to Return a Part on the same PO
Adding the ability to return a part on the same PO was available on our legacy version, Classic. Enterprise client is frustrated with the current process in Lightning. When returning a part, it's on a separate PO. In this client's perspective, it's like purchasing an item at a store, obtaining a receipt, and then trying to returning that item on a completely different receipt that had nothing at all to do with the original transaction.
1 vote
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