201 results found
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Individual asset traceability is useless and non-existent due to having to lump multiple assets together under one single title.
This program needs to be able to create one single work order with multiple assets. Say there are 30 assets that need to be inspected on a daily basis. We need to be able to have one single daily inspection work order. Currently, if I attach our daily inspection to all 30 assets, I get 30 individual work orders pertaining to each individual asset which is absurdly redundant. Hippo software did not have this issue & needs to be reimplemented.
1 vote -
Individual asset traceability is useless and non-existent due to having to lump multiple assets together under one single title.
This program needs to be able to create one single work order with multiple assets. Say there are 30 assets that need to be inspected on a daily basis. We need to be able to have one single daily inspection work order. Currently, if I attach our daily inspection to all 30 assets, I get 30 individual work orders pertaining to each individual asset which is absurdly redundant. Hippo software did not have this issue & needs to be reimplemented.
1 vote -
Remove the Import Tool options in Assets, WO's, Vendors, and Inventory
A large enterprise client feels this feature should only be available in ADMIN settings. Currently, ADMINS can go to settings > tools and support > import tool. However, this feature is also available on each module, as well. One of their end users just added Parts in mass and created a mess.
Of course, the ADMINS removed the ability to add or edit Inventory in Security Roles; however, they ONLY wanted to remove this ability in mass.
1 vote -
Add Security Roles for Audit Module
Add options in Security Roles to allow access to the Audit Module without simultaneously allowing unnecessary access to configuration settings. Security Roles need further granularity.
1 vote -
Add Parts Request Module
Add a “Parts Request Form” with access to the Parts Master in order to select the correct Part(s).
Work flow: Request part from Parts Master on Parts Request Form > Create WO with Part(s) automatically added to the WO > link PO > Create PO to order parts.1 vote -
Add a "Go To Page ____" Option at the Bottom of Every Module by Page Numbers
Enterprise clients may have hundreds of pages of Assets, Work Orders, Inventory, etc. Currently, clients can filter the columns, narrowing the scope. One Enterprise client had hundreds of pages of Inventory. Rather than selecting page after page, my primary contact requested the ability to select a specific page. Please add a "Go to page ____" option rather than having to select each individual page to advance. Thank you for the consideration.
1 vote -
Change "Enter" input for Adjusting Inventory from "Cancel" to "OK"
Right now when you are adjusting inventory quantity in the adjustment tab and press "Enter" it cancels whatever adjustment you made. It would be much more user friendly that when you press "Enter" after inputting all the required information that it instead completed the adjustment instead of cancelling it.
1 vote -
Add UOM column to Cycle Counts
Having a column next to the Qty line would be beneficial to anyone making counts that is not familiar with what parts have a different Unit of Measurement. This would eliminate extra recounts or excess ordering coming from incorrect counting on parts having a different UOM than Each.
1 vote -
Looking at being able to implement bulk transfers via either transfer import or multiple select in the transfer module
Being able to do a bulk transfer from warehouse to warehouse to track parts movement through our site via either a transfer import or mulitple select in the transfers module.
1 vote -
Add permissions via Security Roles to limit the options in Saved Views
Use Case: Enterprise client has 45 locations. End users are saving their Asset "saved views" as "Public"; therefore, this is creating a large list of saved views for all end users to sort through. Please add options in settings to limit the end users' ability to submit public saved views in each of the modules.
1 vote -
Add ability to view data history of parts and assets in all sites, including inactive sites
An enterprise client wants the ability to view the part and/or asset data history in all sites, including inactive sites.
Use Case: A part is recalled, and they need to view the part history, and to which assets the part is associated, including both active and inactive sites.1 vote -
Add Service Task-related API Endpoint
Enterprise client requesting an additional API Endpoint for Service Tasks
1 vote -
Program should not allow multiple work orders to be generated for the same PM. On the PM Tab if you check the box next to the asset and then
Program should not allow multiple work orders to be generated for the same PM. On the PM Tab if you check the box next to the asset and then go to Actions drop down, you can select Generate Work countless times. This should not be possible. If it stays as it is now, could a warning be added to let the user now there is already an existing work order on this PM?
1 vote -
Add permissions via Security Role, preventing a user from manually updating the WO Completion Date
Enterprise client wants to prevent their technicians from manually updating the WO completion date. As per their workflow, they have a "tech complete" active status, and then their supervisors update the status of the WO to completed. Technicians are manually updating the WO completion date, which is affecting when parts are being consumed.
1 vote -
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1 vote
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Inventory Cycle Counts able to be created based on periodicity transaction records (work order parts used in the previous 24 hours, week,etc
Creating cycle counts should have more options, such as transaction triggered (those parts used via work order in some time periodicity) and those with a total value in excess of some value (i.e. combined parts value exceeds $1500.00).
1 vote -
Alert user when they are toggling SYSTEM ADMIN under a user's profile
A customer recently reported a permissions breach in which a site administrator in their India division unintentionally modified a work order status flow that impacted their Canadian sites. The Canadian division relies on highly controlled configurations and cannot tolerate cross-site setting changes due to accuracy and operational risk.
The intent was to grant the India-based site admin full control within their own site only; however, enabling the Site Admin role—allowed changes to propagate across sites. Per our internal review, the root cause was enabling the Site Admin toggle. This incident has resulted in the Canadian sites shutting down work order…
1 vote -
Add Components to Cycle Counts
It is critical to be able to count all spare parts in our store room. Not being able to count components has us counting them off line. We must do this to stay in compliance with our policies and procedures. Otherwise we must do a 100% inventory at year end. We need to be able to add components to cycle counts in order to count the entirety of inventory. This also throws off your KPI's because it is misrepresenting counting your inventory at 100%... Components are part of inventory!
1 vote -
Vendor Management - Ability to bulk update the "CAN BE ASSIGNED FOR WORK" checkbox under vendor record settings
It would be nice to be able to bulk apply the permission CAN BE ASSIGNED FOR WORK checkbox to multiple vendors over having to do it one by one.
Use Case: If a customer has a large number of vendors in the system and they want that vendor to be searchable when applying them to work orders, the checkbox CAN BE ASSIGNED FOR WORK needs to be checked off in the vendor record details.
It would be highly valuable to enable bulk updates for the “Can Be Assigned for Work” checkbox across multiple vendor records, rather than requiring manual updates…
1 vote
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