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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. Asymmetry causes a lot of support tickets for us. Not only does it add to confusion when you can book for a team on mobile but not on desktop, but this has broken some parts of our system.

    In particular, we can't enforce certain required information fields on Mobile. This is allowing certain reservations and setups to get much further than they should, disrupting workflows.

    1 vote

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  2. The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
    We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.


    The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.

    As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.

    regards
    Safdar Azizi

    We kindly request…

    6 votes

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  3. I do not understand what is requested here. I'm sorry.

    1 vote

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  4. Currently you cannot booked linked meeting spaces through Outlook. Please add this feature in so users don't have to use the plugin for one set of room then another for another set

    7 votes

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  5. Audit trail for Admin tasks i.e. Report management, Room/Resource changes, User management

    I believe being able to audit who has made changes and when is essential functionality on any platform

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. By automatically defaulting the date to be atleast the same as the arrival date and the time to be AFTER the arrive time was picked, it would save a lot of hassle.

    1 vote

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  7. Provide admin setting to define on e.g. per booking group/per site which booking workflow (meeting spaces or personal spaces) opens by default when opening the main app in the wep portal. We have sites with personal space booking only but here users are always landing in the meeting space worklfow by default cause we have this available at other sites.

    1 vote

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  8. The topic of mobile application floor plan.

    It is absolutely useful to be able to scale the floor plan exactly as it was before the booking after a booking. If an employee has to work at a branch where he/she has never been before, he/she does not know his/her way around and has to search for the exact location of the workstation. To properly orient myself, it would make sense to see the complete floor plan and then potentially rescale it if necessary. The strange thing about this is that it used to be possible. So it was programmed out.…

    3 votes

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    1 comment  ·  Mobile  ·  Admin →
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  9. Condeco Room Screens do not have support for the Brazilian Portuguese Language.
    We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
    Best
    Anderson Benite
    WiserXP

    6 votes

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  10. Having a dark mode option to reduce eye strain from looking at a white screen would be a much welcomed feature.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  11. It would be good if there was a way to stop users from booking catering on a Friday for the next Monday.
    We can have a booking rule to stop the user for adding catering to bookings for the next day but there needs to be a way the weekend is stopped.

    7 votes

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  12. Today, you can view your calendar and see the if your "team" is working at one location. This location has to match your default location configured in the app. You will NOT see your other team members bookings at other locations. For example, if my default location is set to NYC I will only see my team members that have booking in NYC. If I have other team members working from other locations (LA, Chicago, etc) I will NOT see their bookings UNLESS I change MY default location to their working location( LA, Chicago, etc). Please enable the search to…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  13. It would be ideal if past bookings were available on the desk grid.
    (Similar to to meeting room grid)
    Currently once a date has passed the booking disappears and the only to check for past bookings is to run a report.

    18 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  14. It should be basic usability of the mobile application that when location changes are made on the web version, it should synchronise to the mobile version.
    Eg. Adding/removing attributes, or locations on your environment, if they change on your web version it should be reflective on the mobile version.

    "Please be informed that I've checked this with our Engineering team, and they've informed us that this is an expected behavior for the mobile application as per design.

    Whenever a location is added/removed, the users will have to logout from the mobile application and then log back in for the changes…

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  15. Like how from the booking grid you can see who has booked on a particular day could there also be a floor plan made available with all employees bookings visible so you can see who booked where & when without going in to book a desk?

    9 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  16. External Visitors do not have the app for check-ins to desks and currently, only the booker who has made on behalf is able to do the check-in. There should be visibility and functionality for Admins to view the list of external visitors for the day and check in on behalf, as the booker may not be in office for the day.

    8 votes

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  17. We have more employees than desks. Teams are keen to sit together and so one desk will be booked by different teams on different days of the week. Could you create a flexible desk allocation system (like the booking grid) where an admin can allocate desks to teams and it can be adjustable as required?

    6 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  18. Because after adding a department to the mobile APP, you can only book a seat in the department by clicking on the department. If you want to book other seats, you need to click on other departments to book other seats. Hope to add an Any option to see all seat

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  19. For meetings that have the bump feature, we should be able to pull which were bumped.
    We would like to pull cancellations so we can track when they were cancelled and how often we have 24 hours or less cancellation.
    It makes sense that No shows also would be on this report.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. When adding a new Personal Spaces group the user needs to logout and back in again before the group is visible.

    This is unwanted behaviour and the App should refresh new groups automatically or at least when restarted.

    This is related to Issue 00064035
    "We further discussed this and found out to be an expected functionality where user need to log in again for Group to be visible to them in mobile app.
    I would request you to please further raise on our user voice portal"

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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