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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. Like how from the booking grid you can see who has booked on a particular day could there also be a floor plan made available with all employees bookings visible so you can see who booked where & when without going in to book a desk?

    10 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  2. We have more employees than desks. Teams are keen to sit together and so one desk will be booked by different teams on different days of the week. Could you create a flexible desk allocation system (like the booking grid) where an admin can allocate desks to teams and it can be adjustable as required?

    7 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  3. External Visitors do not have the app for check-ins to desks and currently, only the booker who has made on behalf is able to do the check-in. There should be visibility and functionality for Admins to view the list of external visitors for the day and check in on behalf, as the booker may not be in office for the day.

    9 votes

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  4. Today, you can view your calendar and see the if your "team" is working at one location. This location has to match your default location configured in the app. You will NOT see your other team members bookings at other locations. For example, if my default location is set to NYC I will only see my team members that have booking in NYC. If I have other team members working from other locations (LA, Chicago, etc) I will NOT see their bookings UNLESS I change MY default location to their working location( LA, Chicago, etc). Please enable the search to…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  5. It should be basic usability of the mobile application that when location changes are made on the web version, it should synchronise to the mobile version.
    Eg. Adding/removing attributes, or locations on your environment, if they change on your web version it should be reflective on the mobile version.

    "Please be informed that I've checked this with our Engineering team, and they've informed us that this is an expected behavior for the mobile application as per design.

    Whenever a location is added/removed, the users will have to logout from the mobile application and then log back in for the changes…

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  6. Having a dark mode option to reduce eye strain from looking at a white screen would be a much welcomed feature.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Because after adding a department to the mobile APP, you can only book a seat in the department by clicking on the department. If you want to book other seats, you need to click on other departments to book other seats. Hope to add an Any option to see all seat

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  8. For meetings that have the bump feature, we should be able to pull which were bumped.
    We would like to pull cancellations so we can track when they were cancelled and how often we have 24 hours or less cancellation.
    It makes sense that No shows also would be on this report.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. For booking requests through Condeco, our reception always receives a notification as it is cc'd in the email templates. There are no templates for booking requests via Outlook, which is why our reception does not receive any notification of the booking requests.

    We ask you to introduce a function with which the admins will also automatically receive a notification for bookings via Outlook.

    Thank you for the opportunity to share our suggestions for improvement with you. We hope that the function will be implemented soon.

    12 votes

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  10. Assign an employee to work from the office by default.

    14 votes

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    Under Review  ·  1 comment  ·  Desk Booking  ·  Admin →
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  11. When adding a new Personal Spaces group the user needs to logout and back in again before the group is visible.

    This is unwanted behaviour and the App should refresh new groups automatically or at least when restarted.

    This is related to Issue 00064035
    "We further discussed this and found out to be an expected functionality where user need to log in again for Group to be visible to them in mobile app.
    I would request you to please further raise on our user voice portal"

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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  12. The option for 'On arrival notify me by email' is too generalised when no meeting is selected. would it be possible to set a message based on location for when visitors are marked as arrived?

    17 votes

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  13. I do not see the floor plan LEGEND in the mobile app. I DO see the floor plan LEGEND in the web portal. Can we get a LEGEND to appear in the mobile app as it appears in the web portal?

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  14. It would be very helpful to search for a colleague not just for one day but in a certain date range
    Makes it much more easy to find the right time to meet each other and find a possible timeslot

    15 votes

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  15. Please add an option to edit the “Desk Booking reminder” email template under the group administration in the application setup and create an option to edit all the notification email templates under the group administration.

    33 votes

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  16. Please add this functionality to Condeco web interface. Seems odd that we need to use Outlook for this to work.

    16 votes

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  17. 18 votes

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  18. Just because we have O365 doesn't mean that we use teams for meetings.

    We should be able to turn this option off. or give the user the option to book a teams or not.

    It is not our preferred system for remote meetings and we should be able to choose not to. It's going to cause a lot of issues.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  19. On initial use of Add-in it is required to enter default URL and run through a verification process.
    Could these be pre-configured by our IT Teams via xml config file or similar?
    In the past we have identified that when introducing new technologies we should avoid setup steps wherever possible in order to get employee buy in

    7 votes

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  20. To be able to change the default to "You’re not working" instead of Working Remotely
    And/or can we Change or add the options to:
    1. I am not working
    2. I am working from home
    3. I am on another Chubb Site
    4. I am at a client site/external workshop

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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