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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. The Visitor API has been designed to support UnKnown = 0, InternalVisitor = 1, ExternalVisitor = 2 and no other values. Suggest to enhance this feature as it does not make sense to have only 2 values accepted.

    5 votes

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  2. We use the Condeco Add-in for Outlook. When deleting a booking in the Mobile App, it should also delete the appointment in Outlook. I don't understand how deleting the booking in the Mobile App releases the Microsoft 365 Resource, but will not delete the Outlook Appointment it created itself. Why can it create an appointment in Outlook but not delete? If we delete from the Mobile, then we have to open Outlook and delete from there as well. This is not efficient, and can create confusion for the user.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. Is it possible to set seat numbers in chronological order within the booking Grid for each floor

    6 votes

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  4. The Mobile Application needs to show information as reflected in the Web Applications 'Latest News' section. Especially in case of important information that we need our users to see when using the Mobile Application.

    4 votes

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    1 comment  ·  Mobile  ·  Admin →
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  5. Currently, it is not possible to provide admin roles to users via external API (SCIM).

    Idea is to manage these over Azure/AD groups in the same way like group mapping for restricted ressources.

    8 votes

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  6. There needs to be a much easier means to obtain QR codes internally in the codeco portal per line item (Desk) that can be printed. There are way too many steps and needing to export things to excel and convert and all. All this should be eliminated. There should be a link per each line (Desk) in Condeco that can easily generate the QR code directly and print or export the image to print.

    14 votes

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  7. Enable customer admins to upload their own DCS and bulk user import files without having to open ticket to condeco support

    17 votes

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  8. It would be nice to setup user profiles with preferred attributes for certain bookable groups?
    As with the idea of having Condeco being a company's universal source of booking various resources (eg. Desk, Car Park, etc...)

    It would be nice if you split these resource into groups, you can have certain attributes for each group, which is possible, but when you set your profile up, you can't have preferred attributes for each group.
    You can only have all your attributes listed in your settings, not for each group.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  9. Today all data provided via the Power BI API it's 48 hours behind. It's extremly important to have an realtime updated data to be able to undestand these daily information:
    - occupancy rate of the office and floors;
    - who is working in the office and who is workiing remotly;

    Those are important information for HR and Facilities Manager to acelerate the ROI by having insights, for example to close/open floors (energy savings) and to manage cleaning and meeting room vendors.

    18 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. Allow admins to enable half day bookings for personal spaces at the Location or Group level. Currently it is only possible to allow half day bookings in the Global Setup which applies to all Locations and Groups.

    15 votes

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  11. Currently a user who needs to view reports must be made a member of an admin group. Users should be given the least amount of access to the application to do their job. Please create the functionaly to give select users the ability to view/run reports. This way we can assign a person in HR to view run/reports, without giving them the additional privileges and access to manage the application.

    The use case is that certain users need to use the reporting feature, but they have absolutely no business being able to access, view, or manage the application's configuration.
    Maybe…

    8 votes

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  12. Non-Default Groups like lockers, car spaces, etc. allow users to
    book unlimited resources for the same day even when the settings (group settings) are set to limit the number of slots per week (e.g. 2 slots per week). There is no workaround and clients are not able to manage these spaces as expected.

    14 votes

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  13. The Condeco Outlook Add-In for MAC OS with new UI does not work with the Condeco Exchange Sync service. This is a critical service for our MAC users. Can we get this on the road map?

    6 votes

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  14. Today is only possible to override the user permissions for all groups at the same time (on the Preferred Attributes tab). Sometimes an Admin is requested to add extra slots for one user in an specific group and it is not possible

    11 votes

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  15. Where there may be multiple devices listed under the "heartbeat not received" section on the Connect Screen Manager, it would be beneficial to have the ability to restart a group of devices rather than having to click on each device listed & restart it individually.

    6 votes

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  16. A user should be able to scan the QR code with their camera to check in and shouldnt be required to open the app

    25 votes

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  17. When you cancel bookings/close a desk or room you enter a reason but this currently doesn't pull through to the email received by the user resulting in an additional manual process to inform people of this to prevent complaints. If the cancellation reason could be included in the email this would mean we no longer have to send additional communication to users to explain what has happened and why their booking has to be removed. If the reason could also be shown on the grid this would also prevent unnecessary questions being fielded by IT and Facilities staff by users.

    16 votes

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  18. It would be good if we could add custom messages to the meeting room screens, such as "Projector is currently not working, IT aware". If the room is closed, perhaps the closure message that we set on the portal could be displayed too, i.e. "Closed for refurbishment".

    8 votes

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  19. It would be nice to be able to access the Meeting Spaces Booking Grid on the mobile app. Our Facilities department would like to see what meeting is in which room, the number of attendees, room configuration, notes, and host name when they are away from their laptops. Thank you.

    6 votes

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    0 comments  ·  Mobile  ·  Admin →
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  20. We would like an automated email notification when a service is booked as part of a room booking. We would like to send the email notification to a different recipient(s) based on the type of service requested.

    8 votes

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