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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1028 results found

  1. When changing multiple days in advance to the status not working as an end user, every day need to be changed individually (applies to web- and mobile app). It would be much easier for the end users to select mutiple days and set them to "not working", e.g. when going on annual leave.

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  2. Condeco Cloud collects various logs in relation to interactions the platform has undertaken with other systems and users. For example, who undertook what actions in the tool, who signed in and when, synchronisation to Exchange mailboxes, who requested meetings, who was invited, dates and times, SSO integrations and Office365 integrations, creation/deletion/configuration changes of meeting rooms, desks, user accounts etc.

    Most of these logs are not accessible to the end customers Security Information and Event Management (SIEM) toolsets (i.e. Splunk), and are stored alongside other Condeco customers log data. Because of this it is problematic for Condeco to extract data in…

    6 votes

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  3. Allow the app to login using Azure SSO with user and device based authentication. This could be done directly through the Azure SSO app or using the Edge browser. The setting could be controlled by an admin with an app configuration policy that could also include the Condeco URL. This would allow for a few seamless user experience and a more secure login.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  4. Email templates of confirmation, cancellation, etc. should include the day of the week. For instance, "TUESDAY, November 24, 2020" (see below)

    Building: <booking:location>
    Floor: <booking:floor>
    Room: <booking:room>
    Date: <booking:startdate> ***Tuesday, November 24, 2020
    From: <booking:starttime>
    To: <booking:endtime>

    5 votes

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  5. Send user a reminder e-mail/text to check in on the day of booking, so that this action is not forgotten.

    5 votes

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  6. The results list when viewing desks booked for a colleague or future bookings is all grey scale. This makes it difficult to quickly identify days, or bookings - is if possible to add some color to this or look at the design to make this more visible rather than the all grey view as it is.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  7. I understand AD sync is only possible at the top level - i.e. all users will be synchronised.
    As an organisation with head office users (who need desk booking) and branches ( who do not), it would be a huge benefit if we can specify groups to be synchronised.
    I'm sure we are far from alone in having this requirement.
    Thanks.

    13 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  8. Please setup an app in Power BI to connect to Condeco for reporting. This will allow further customizations, better data manipulation and make reporting more user friendly.

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. When administering Groups it would be ideal to provide an option to apply a change to all groups in a location vs. having to edit every group for a single small change that applies to all groups at a location.

    6 votes

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  10. a function which allows meeting attendees to check meetings in on screen in the event meeting organizers are not available

    5 votes

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  11. Whole day configuration and check-in period.

    Whole day booking had been selected to ensure a one person, one desk booking per day such that COVID-19 cleaning procedures are integrated with the release of the desk.

    When a whole day is selected in advanced/global setup/desk booking, the check-in period in the application setup in groups is also changed to reflect one period, that being AM. This only has a time limit of 11:59AM. If there are afternoon shift staff booking a desk and they are not in to check in by 11:59AM, their desks are bumped.

    The system can be configured…

    5 votes

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  12. We are unable to produce a Power BI dashboard from the Condeco template which also includes future booking data. This means the developed dashboard is only able to analyse bookings up to and including yesterday, and we therefore cannot use the dashboard to assess capacity/bookings for the following week/month etc.

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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  13. Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.

    This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  14. We want to prevent administrators from being able to book for today, or check-in on behalf of users, in locations where self-certification is enabled so that the process cannot be circumvented.

    7 votes

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  15. Would be great if the software could recognise when a desk is booked by a person for over a number of times and it pops up as a first option to that person for them to book it (so they don't always have to look for their desk everytime they want to book)

    10 votes

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  16. Is it possible to freeze the top row in the Vendor Dashboard, so this information is always visible when scrolling down

    5 votes

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  17. We want to be able to customize the Team assignments, so that we can restrict teams to different weekly patterns, such as specific days of the week.

    For example:

    Team A : Can book only on Monday and Tuesday.
    Team B : Can book only on Wednesday and Friday
    Team C : Can book only on Friday and monday
    Team D : etc..

    9 votes

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  18. Hi
    At the moment when defining the Floors in a Location we can define the Floor Name against each floor number, so if we had 4 floors above Ground, we can set them as 1st Flr, 2nd Flr and so on.
    On the Booking Grid floor drop-down it displays this as '1st Flr (1)' 2nd Flr (2) etc.
    Some Locations have a 'mezzanine' floor and there is currently no way I know of to set the right floor number. If we had 4 floors above Ground M,1,2 and 3 - I would have set the Mezzanine floor as floor 1,…

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  19. It would be good if we could have a simple visual report that would basically reflect (contents, layout) what is on the booking grid.

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Make available in Advanced Reports - Newly provisioned users report + Date of user provisioning so the users can be filtered out based on the date they were provisioned in Condeco.
    -Posting this idea on behalf of Omnico

    8 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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