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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. Client wants to be able to set a maximum capacity for reservations per day, so once we meet our reservation limit the system no longer allows for reservations

    • Requested on behalf of Clarabridge
    32 votes

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  2. Map or floorplan of the desks and their numbers would be helpful. Also handy if teams want to sit close to each other.

    5 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  3. It would be good if the requestors name and contact number was shown.
    It is a PA who makes the booking and sometimes is the person who needs to be notified of visitor arrival.
    The PA will notify the host and others who need to know the visitors have arrived for a client meeting etc.

    5 votes

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  4. For example, report all height adjustable desks, or all meeting rooms with video conferencing.
    Currently there is a need to maintain this information separately even though it is configured in the Condeco system.

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Allow the mobile app to reset a forgotten password. if you are in route and forget your password, you are unable to check in or book a desk. The whole idea of this app for us due to covid is to do this BEFORE you get to the office.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  6. when booking a desk from Today Page, Home Page, Find a Desk and the mobile app each shows a slightly different view of the floorplan and inconsitent labeling of desk meta data

    These should be standardised across all options

    4 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  7. We assign fixed desks to workspaces such as offices that should only be used by one person while allowing others to find their location and status in the system. Currently fixed desks are being released to be reserved by others when the assigned user changes their status from “In the Office” to “Working Remotely”. As we believe that this should be a functionality of a Flexi-Desk, I would like to request the trigger be removed so that when a fixed desk user changes their status from “In the Office” to “Working Remotely that their desk is not be made available…

    5 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  8. Example we have a booking start at 10am the system is configured to add a 30 minutes set-up time.
    It would be good if we could change the time of the service items so they are then shown with-in the 30 minutes set-up example Coffee in room for 09.45

    4 votes

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  9. We want to be able to change the desk attribute from the floor plan, e.g. if you right click the green dot, as a global admin it would be helpful to change the attribute from this page, rather than locating via all the navigation menus.

    7 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  10. Enable search functionality in the Floor Plan view, not just through quick search

    4 votes

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  11. Service provider overview to mobile view (mobile) adapt

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  12. Currently the option is to Filter by AM/PM when running the report from the application, or Use Filters in Excel from the data provided. Whole Day functionality is not available and client is requesting this feature be added.
    - Requested on behalf of omnicom

    31 votes

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    2 comments  ·  Reporting  ·  Admin →
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  13. It would be very useful to show if the desk has 1 or 2 monitors or if the desk has no monitors.

    9 votes

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    0 comments  ·  Mobile  ·  Admin →
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  14. Can we link desk booking into Outlook calendar, send an ICS file as an attachment when booking is made.

    16 votes

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  15. It is quite clunky and manual to place desks on the floor plans once they are uploaded. Each Group needs to have the floorplan uploaded again, it does not take the one that has been uploaded for the floor originally. Can improvements be made to Floorplan admin side so this doesn't need to be done twice?

    Admins would also like the ability to move multiple desks at once instead of plotting one desk at a time.

    9 votes

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  16. Having this extra field would be very useful when the users search for colleagues and have to call them.

    5 votes

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  17. When create a meeting, is useful to invite more people and add the meeting to the guest calendar.
    It would be helpfulto allow you to select users of your domain or who are part of the Azure online infrastructure for example.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  18. As an event approver, I would like to see the events waiting to be approved listed in the order that they were received and the timestamp of receipt so that I can provide accommodations to the event organizers that submitted requests first

    For Example
    Requests will be honored on a first come first serve basis. If two requests arrive requesting the event space for the same time, the request that was submitted first will be provided approval and the second request will be put on a waiting list.

    In the scenario where multiple rooms can fill the requests or multiple…

    7 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  19. In the event that a user id/password is forgotten, would like self service on resetting a password from mobile app without having to log onto the website.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  20. It is not clear when creating a new forms based login how long the activation link is active for. Please add wording to the activation email indicating when the link will expire.

    5 votes

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