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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. in the booking confirmation, include an option for adding the booking details to Outlook calendar

    3 votes

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  2. Allow the app to login using Azure SSO with user and device based authentication. This could be done directly through the Azure SSO app or using the Edge browser. The setting could be controlled by an admin with an app configuration policy that could also include the Condeco URL. This would allow for a few seamless user experience and a more secure login.

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  3. When a visitor is being added, the solution shall ensure the following information is mandatory:
    • Visitor Name (First Name & Surname)
    • Visitor Phone Number
    • Host Name (First Name & Surname)
    • Host Phone Number
    • Pass Type
    • Arrival Date/Time
    • Departure Date/Time

    5 votes

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  4. The results list when viewing desks booked for a colleague or future bookings is all grey scale. This makes it difficult to quickly identify days, or bookings - is if possible to add some color to this or look at the design to make this more visible rather than the all grey view as it is.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  5. The fonts on the mobile app (iOS) is not set up to be fully scalable. So when a user sets a Text Size (e.g. larger text for ease of reading) some of the text no longer displays properly. The mobile app should cope with scaling and not force a user to set a text size specific for using the Condeco app.

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  6. We use our own self-certification forms hosted on O365. We require staff and visitors to self-certify prior to coming into the office by completing our form. It would be great if the welcome message on the today page would accept HTML (like the e-mail templates) so we can link to our form from there. Same for the self-certify popup on the mobile app. Would be great if people could click thru from the popup to our own form.

    Would also be nice to use some own corporate branding like a logo on the Welcome / today page.

    7 votes

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  7. a function which allows meeting attendees to check meetings in on screen in the event meeting organizers are not available

    5 votes

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  8. Whole day configuration and check-in period.

    Whole day booking had been selected to ensure a one person, one desk booking per day such that COVID-19 cleaning procedures are integrated with the release of the desk.

    When a whole day is selected in advanced/global setup/desk booking, the check-in period in the application setup in groups is also changed to reflect one period, that being AM. This only has a time limit of 11:59AM. If there are afternoon shift staff booking a desk and they are not in to check in by 11:59AM, their desks are bumped.

    The system can be configured…

    5 votes

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  9. I understand AD sync is only possible at the top level - i.e. all users will be synchronised.
    As an organisation with head office users (who need desk booking) and branches ( who do not), it would be a huge benefit if we can specify groups to be synchronised.
    I'm sure we are far from alone in having this requirement.
    Thanks.

    12 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  10. Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.

    This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  11. Can there be a mobile app or mobile browser support for administrators in Condeco? I.e. receptionist need to view the full booking grid, manage bookings, transfer bookings, run reports and manage visitors.

    22 votes

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    2 comments  ·  Mobile  ·  Admin →
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  12. Condeco Cloud collects various logs in relation to interactions the platform has undertaken with other systems and users. For example, who undertook what actions in the tool, who signed in and when, synchronisation to Exchange mailboxes, who requested meetings, who was invited, dates and times, SSO integrations and Office365 integrations, creation/deletion/configuration changes of meeting rooms, desks, user accounts etc.

    Most of these logs are not accessible to the end customers Security Information and Event Management (SIEM) toolsets (i.e. Splunk), and are stored alongside other Condeco customers log data. Because of this it is problematic for Condeco to extract data in…

    5 votes

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  13. Currently when a zone/floor/desk is closed - for any desk bookings for today - the 'cancellation' email is sent immediately, but for future bookings it is sent at midnight when the email job runs. This means that for any bookings for tomorrow, the user might already be on their way to, or even arrived at, the office before they see the email.

    Can a change be made so that for bookings for today AND tomorrow (and maybe even all future bookings) - the cancellation email is sent immediately?

    Thank you.

    4 votes

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  14. We want to prevent administrators from being able to book for today, or check-in on behalf of users, in locations where self-certification is enabled so that the process cannot be circumvented.

    7 votes

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  15. hi
    there is an option to see all the people that are in the office ?

    8 votes

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  16. Hi
    At the moment when defining the Floors in a Location we can define the Floor Name against each floor number, so if we had 4 floors above Ground, we can set them as 1st Flr, 2nd Flr and so on.
    On the Booking Grid floor drop-down it displays this as '1st Flr (1)' 2nd Flr (2) etc.
    Some Locations have a 'mezzanine' floor and there is currently no way I know of to set the right floor number. If we had 4 floors above Ground M,1,2 and 3 - I would have set the Mezzanine floor as floor 1,…

    5 votes

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    2 comments  ·  Other  ·  Admin →
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  17. When administering Groups it would be ideal to provide an option to apply a change to all groups in a location vs. having to edit every group for a single small change that applies to all groups at a location.

    5 votes

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  18. Email templates of confirmation, cancellation, etc. should include the day of the week. For instance, "TUESDAY, November 24, 2020" (see below)

    Building: <booking:location>
    Floor: <booking:floor>
    Room: <booking:room>
    Date: <booking:startdate> ***Tuesday, November 24, 2020
    From: <booking:starttime>
    To: <booking:endtime>

    4 votes

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  19. We are unable to produce a Power BI dashboard from the Condeco template which also includes future booking data. This means the developed dashboard is only able to analyse bookings up to and including yesterday, and we therefore cannot use the dashboard to assess capacity/bookings for the following week/month etc.

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  20. Floor seating map

    5 votes

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