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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1041 results found

  1. I do not see the floor plan LEGEND in the mobile app. I DO see the floor plan LEGEND in the web portal. Can we get a LEGEND to appear in the mobile app as it appears in the web portal?

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  2. Condeco allows the user to update their status 1 day at a time.

    It would be helpful if the user could select mutliple days to update.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  3. Just because we have O365 doesn't mean that we use teams for meetings.

    We should be able to turn this option off. or give the user the option to book a teams or not.

    It is not our preferred system for remote meetings and we should be able to choose not to. It's going to cause a lot of issues.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  4. Hello - I would like to suggest an idea to have the capability in Condeco to customize a desk bump reminder to suit the group/location persona. i.e the current setup sends out an email 10 minutes before the check-in time. we should be able to edit the 10 minutes' time

    8 votes

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  5. We miss the possibility for admins to edit details of a booking users have created with the M365 Outlook Add-In. At the moment, only the booking user is able to make changes.

    6 votes

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  6. To have the button to view the floor plans of the selected location on the Today page would be great. I think it'd make the page more useful aswell as people tend to just click past it.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Linked Rooms: create separate combined rooms (ie. Dayton AB, etc) with their own capacities/setup for users to book the right space for their group. And, for the conference center team to properly set up the combination room and provide correct catering. The current linked rooms can be reserved; however, the number of attendees and setup do not show for the combined rooms. It only shows these for the individual rooms being “linked”. This affects our conference center operations for setup, staffing, catering and other operational functions.

    6 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  8. Currently there is no way to book a desk for someone who does not have Condeco account via mobile, can’t find “is External” in mobile app, can do from desktop. Can I please suggest this feature is added as it will be of great use .

    5 votes

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    Under Review  ·  1 comment  ·  Mobile  ·  Admin →
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  9. The topic of mobile application floor plan.

    It is absolutely useful to be able to scale the floor plan exactly as it was before the booking after a booking. If an employee has to work at a branch where he/she has never been before, he/she does not know his/her way around and has to search for the exact location of the workstation. To properly orient myself, it would make sense to see the complete floor plan and then potentially rescale it if necessary. The strange thing about this is that it used to be possible. So it was programmed out.…

    3 votes

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    1 comment  ·  Mobile  ·  Admin →
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  10. An email that goes to people with hoteling reservations the day before their booking reminding them / making it easy to cancel their reservation.

    5 votes

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  11. The Device Hub Application is not listed as a Secure APP on Microsoft Intune, and one of our clients was concerned about the Condeco Application's security. They accepted the application as an exception for a period but requested that this must be added ASAP for Global Approval.
    We believe that the Device Hub has all requirements for this MS approval the same way the Condeco Mobile APP Enterprise has and is listed in MS.

    8 votes

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  12. It should be basic usability of the mobile application that when location changes are made on the web version, it should synchronise to the mobile version.
    Eg. Adding/removing attributes, or locations on your environment, if they change on your web version it should be reflective on the mobile version.

    "Please be informed that I've checked this with our Engineering team, and they've informed us that this is an expected behavior for the mobile application as per design.

    Whenever a location is added/removed, the users will have to logout from the mobile application and then log back in for the changes…

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. Our facility service needs the ability to close a meeting space for (several) hours.

    Actually it is only possible to close meeting spaces for whole days.

    15 votes

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  14. The ability to make multiple closures needs to be implemented so that public holidays etc can be closed in advance and maintenance etc can all be scheduled in without having to erase current closures.

    9 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  15. It would be nice to setup user profiles with preferred attributes for certain bookable groups?
    As with the idea of having Condeco being a company's universal source of booking various resources (eg. Desk, Car Park, etc...)

    It would be nice if you split these resource into groups, you can have certain attributes for each group, which is possible, but when you set your profile up, you can't have preferred attributes for each group.
    You can only have all your attributes listed in your settings, not for each group.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  16. I've noticed that it is only possible to have one closure period on a resource at a time. For instance, if I've got a future date where all the desks are closed and I've closed the desks on the system for that date, if my technicians close a desk today in order to fix a live issue, then that desk loses its booking for the future date. An improvement would be to allow a resource to have a closure on multiple dates, so that future events like block closures can be booked alongside single one-off closures for maintenance.

    13 votes

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  17. When adding a new Personal Spaces group the user needs to logout and back in again before the group is visible.

    This is unwanted behaviour and the App should refresh new groups automatically or at least when restarted.

    This is related to Issue 00064035
    "We further discussed this and found out to be an expected functionality where user need to log in again for Group to be visible to them in mobile app.
    I would request you to please further raise on our user voice portal"

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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  18. We need to be able to customise the details presented in the 'Add services to your booking' email.
    We need to decide what services should be shown and/or the pricing associated with the items.
    We also want the option to disable this email for some groups of rooms.

    8 votes

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  19. Condeco Room Screens do not have support for the Brazilian Portuguese Language.
    We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
    Best
    Anderson Benite
    WiserXP

    6 votes

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  20. The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
    We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.


    The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.

    As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.

    regards
    Safdar Azizi

    We kindly request…

    6 votes

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