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Eptura Engage

Eptura Engage


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Eptura Engage

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1028 results found

  1. I've noticed that it is only possible to have one closure period on a resource at a time. For instance, if I've got a future date where all the desks are closed and I've closed the desks on the system for that date, if my technicians close a desk today in order to fix a live issue, then that desk loses its booking for the future date. An improvement would be to allow a resource to have a closure on multiple dates, so that future events like block closures can be booked alongside single one-off closures for maintenance.

    14 votes

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  2. When adding a new Personal Spaces group the user needs to logout and back in again before the group is visible.

    This is unwanted behaviour and the App should refresh new groups automatically or at least when restarted.

    This is related to Issue 00064035
    "We further discussed this and found out to be an expected functionality where user need to log in again for Group to be visible to them in mobile app.
    I would request you to please further raise on our user voice portal"

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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  3. We need to be able to customise the details presented in the 'Add services to your booking' email.
    We need to decide what services should be shown and/or the pricing associated with the items.
    We also want the option to disable this email for some groups of rooms.

    8 votes

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  4. Condeco Room Screens do not have support for the Brazilian Portuguese Language.
    We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
    Best
    Anderson Benite
    WiserXP

    7 votes

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  5. The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
    We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.


    The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.

    As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.

    regards
    Safdar Azizi

    We kindly request…

    7 votes

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  6. To be able to change the default to "You’re not working" instead of Working Remotely
    And/or can we Change or add the options to:
    1. I am not working
    2. I am working from home
    3. I am on another Chubb Site
    4. I am at a client site/external workshop

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  7. We use the Condeco Add-in for Outlook. When deleting a booking in the Mobile App, it should also delete the appointment in Outlook. I don't understand how deleting the booking in the Mobile App releases the Microsoft 365 Resource, but will not delete the Outlook Appointment it created itself. Why can it create an appointment in Outlook but not delete? If we delete from the Mobile, then we have to open Outlook and delete from there as well. This is not efficient, and can create confusion for the user.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  8. It would be good if there was a way to stop users from booking catering on a Friday for the next Monday.
    We can have a booking rule to stop the user for adding catering to bookings for the next day but there needs to be a way the weekend is stopped.

    8 votes

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  9. Currently you cannot booked linked meeting spaces through Outlook. Please add this feature in so users don't have to use the plugin for one set of room then another for another set

    8 votes

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  10. Having a dark mode option to reduce eye strain from looking at a white screen would be a much welcomed feature.

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  11. The Microsoft Teams integration is awesome but there is no support for Brazilian Portuguese or Spanish Languages

    14 votes

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  12. We have more employees than desks. Teams are keen to sit together and so one desk will be booked by different teams on different days of the week. Could you create a flexible desk allocation system (like the booking grid) where an admin can allocate desks to teams and it can be adjustable as required?

    7 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  13. So that we can use a formula in excel that will allow us to view the data as day of the week. At present we have to manually change the date format in each cell.

    9 votes

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    4 comments  ·  Reporting  ·  Admin →
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  14. For meetings that have the bump feature, we should be able to pull which were bumped.
    We would like to pull cancellations so we can track when they were cancelled and how often we have 24 hours or less cancellation.
    It makes sense that No shows also would be on this report.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. At present, user can check-in their desk from anywhere from Condeco web portal or from mobile app. User should not allow to do Desk Check-in manually through either mobile app or web portal.

    Auto Desk check-in should only happen through mobile when user is around / near the desk. This will prevent user to perform desk check-in when they are not in office.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  16. Like how from the booking grid you can see who has booked on a particular day could there also be a floor plan made available with all employees bookings visible so you can see who booked where & when without going in to book a desk?

    10 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  17. The Visitor API has been designed to support UnKnown = 0, InternalVisitor = 1, ExternalVisitor = 2 and no other values. Suggest to enhance this feature as it does not make sense to have only 2 values accepted.

    5 votes

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  18. The Mobile Application needs to show information as reflected in the Web Applications 'Latest News' section. Especially in case of important information that we need our users to see when using the Mobile Application.

    4 votes

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    1 comment  ·  Mobile  ·  Admin →
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  19. External Visitors do not have the app for check-ins to desks and currently, only the booker who has made on behalf is able to do the check-in. There should be visibility and functionality for Admins to view the list of external visitors for the day and check in on behalf, as the booker may not be in office for the day.

    9 votes

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  20. On initial use of Add-in it is required to enter default URL and run through a verification process.
    Could these be pre-configured by our IT Teams via xml config file or similar?
    In the past we have identified that when introducing new technologies we should avoid setup steps wherever possible in order to get employee buy in

    7 votes

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