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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1071 results found

  1. The topic of mobile application floor plan.

    It is absolutely useful to be able to scale the floor plan exactly as it was before the booking after a booking. If an employee has to work at a branch where he/she has never been before, he/she does not know his/her way around and has to search for the exact location of the workstation. To properly orient myself, it would make sense to see the complete floor plan and then potentially rescale it if necessary. The strange thing about this is that it used to be possible. So it was programmed out.…

    3 votes

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    1 comment  ·  Mobile  ·  Admin →
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  2. An email that goes to people with hoteling reservations the day before their booking reminding them / making it easy to cancel their reservation.

    5 votes

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  3. The Device Hub Application is not listed as a Secure APP on Microsoft Intune, and one of our clients was concerned about the Condeco Application's security. They accepted the application as an exception for a period but requested that this must be added ASAP for Global Approval.
    We believe that the Device Hub has all requirements for this MS approval the same way the Condeco Mobile APP Enterprise has and is listed in MS.

    8 votes

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  4. It should be basic usability of the mobile application that when location changes are made on the web version, it should synchronise to the mobile version.
    Eg. Adding/removing attributes, or locations on your environment, if they change on your web version it should be reflective on the mobile version.

    "Please be informed that I've checked this with our Engineering team, and they've informed us that this is an expected behavior for the mobile application as per design.

    Whenever a location is added/removed, the users will have to logout from the mobile application and then log back in for the changes…

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  5. Our facility service needs the ability to close a meeting space for (several) hours.

    Actually it is only possible to close meeting spaces for whole days.

    15 votes

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  6. The ability to make multiple closures needs to be implemented so that public holidays etc can be closed in advance and maintenance etc can all be scheduled in without having to erase current closures.

    10 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  7. It would be nice to setup user profiles with preferred attributes for certain bookable groups?
    As with the idea of having Condeco being a company's universal source of booking various resources (eg. Desk, Car Park, etc...)

    It would be nice if you split these resource into groups, you can have certain attributes for each group, which is possible, but when you set your profile up, you can't have preferred attributes for each group.
    You can only have all your attributes listed in your settings, not for each group.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  8. I've noticed that it is only possible to have one closure period on a resource at a time. For instance, if I've got a future date where all the desks are closed and I've closed the desks on the system for that date, if my technicians close a desk today in order to fix a live issue, then that desk loses its booking for the future date. An improvement would be to allow a resource to have a closure on multiple dates, so that future events like block closures can be booked alongside single one-off closures for maintenance.

    14 votes

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  9. When adding a new Personal Spaces group the user needs to logout and back in again before the group is visible.

    This is unwanted behaviour and the App should refresh new groups automatically or at least when restarted.

    This is related to Issue 00064035
    "We further discussed this and found out to be an expected functionality where user need to log in again for Group to be visible to them in mobile app.
    I would request you to please further raise on our user voice portal"

    2 votes

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    1 comment  ·  Mobile  ·  Admin →
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  10. We need to be able to customise the details presented in the 'Add services to your booking' email.
    We need to decide what services should be shown and/or the pricing associated with the items.
    We also want the option to disable this email for some groups of rooms.

    8 votes

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  11. Condeco Room Screens do not have support for the Brazilian Portuguese Language.
    We have several screens running in Brazil, and the user has to understand other languages to use them. It causes mistakes during the use.
    Best
    Anderson Benite
    WiserXP

    6 votes

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  12. The Room Screen does not have a GMT-3 for São Paulo city in Brazil or any other city in Brazil.
    We have to ask the client to use other cities available, but we have problems because each country has different daylight saving schedules.


    The Room Screen currently does not offer a GMT+3 time zone option specifically for Riyadh or any other city in Saudi Arabia.

    As a result, we are forced to ask clients to select alternate cities within the same time zone, which can cause confusion and lead to incorrect configurations or misunderstandings.

    regards
    Safdar Azizi

    We kindly request…

    6 votes

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  13. To be able to change the default to "You’re not working" instead of Working Remotely
    And/or can we Change or add the options to:
    1. I am not working
    2. I am working from home
    3. I am on another Chubb Site
    4. I am at a client site/external workshop

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  14. We use the Condeco Add-in for Outlook. When deleting a booking in the Mobile App, it should also delete the appointment in Outlook. I don't understand how deleting the booking in the Mobile App releases the Microsoft 365 Resource, but will not delete the Outlook Appointment it created itself. Why can it create an appointment in Outlook but not delete? If we delete from the Mobile, then we have to open Outlook and delete from there as well. This is not efficient, and can create confusion for the user.

    3 votes

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    0 comments  ·  Mobile  ·  Admin →
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  15. It would be good if there was a way to stop users from booking catering on a Friday for the next Monday.
    We can have a booking rule to stop the user for adding catering to bookings for the next day but there needs to be a way the weekend is stopped.

    7 votes

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  16. Currently you cannot booked linked meeting spaces through Outlook. Please add this feature in so users don't have to use the plugin for one set of room then another for another set

    7 votes

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  17. Having a dark mode option to reduce eye strain from looking at a white screen would be a much welcomed feature.

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  18. The Microsoft Teams integration is awesome but there is no support for Brazilian Portuguese or Spanish Languages

    13 votes

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  19. We have more employees than desks. Teams are keen to sit together and so one desk will be booked by different teams on different days of the week. Could you create a flexible desk allocation system (like the booking grid) where an admin can allocate desks to teams and it can be adjustable as required?

    6 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  20. So that we can use a formula in excel that will allow us to view the data as day of the week. At present we have to manually change the date format in each cell.

    9 votes

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    4 comments  ·  Reporting  ·  Admin →
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