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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1182 results found

  1. In advanced booking can we get the tick box of Include weekends to work when it is under a 7 day booking.

    Currently our site wants to allow a 2 day advance booking because when it is on 7 the users just book way in advanced and do not release the desks which effects us negativley.

    But when we have it set to 2 days on thursday we are meant to be able to book the following monday but because of the weekend it doesn't go that far ahead. So on thursday we can't boopk anything later than saturday. Even…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  2. When a user is assigned as a delegate to another user, if they delete a room booking on behalf of someone else, only the booker gets the cancellation email, both the booker and delegate should get the email and it should show who deleted the booking

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  3. We are using the personal space all day feature a lot for desk booking. We got many locations as well. These locations have different requirements to openings hours and days. It would be of great value if we could choose opening hours on a Location level. It would also be great if we could permanently close specific days in the week for booking.

    Right now I am using a work around to close days throughout a year.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  4. The new Banquet Event Order is a great feature to use. It would be of great value to us if the report also included an overview of guest list.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. The ability for a group to select different desks on different days of the week. Enabling sharing of desks across the working week.

    1 vote

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  6. Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.

    Once a resource has been plotted it should remain in such position until moved by admin

    1 vote

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  7. Change the Vendor printed report font size to make it fit the page rather than being squashed into a small box

    1 vote

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  8. In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.

    We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.

    • Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.

    • Actual behavior: Only default, system-provided roles appear as filter options.

    • Why this matters: Being able to…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  9. Support for Outlook integration without requiring access to end user calendars.

    1 vote

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  10. Il est actuellement possible de définir une période d'ouverture à la réservation des salles au niveau du groupe avec une date de début et une date de fin dans la journée.
    Il serait intéressant de pouvoir paramétrer une ou plusieurs périodes de blocage dans la journée.
    A minima, une pause méridienne.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  11. Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.

    1 vote

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  12. We use SSO although one of our users managed to change her email address in her profile to her personal email address. She then reported that things "weren't working properly" - the SSO continued to work but she reported that her notifications were going to the "wrong" email address and didn't know what. She also didn't know that she'd changed the email address.

    From an admin perspective it would be beneficial to be able to lock this down so that individuals can't change the email address and cause support issued.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  13. Enable a rule that automatically releases fixed desks reserved for senior executives when they are not in use, so these desks become bookable by other users on those days. This ensures that senior executives always have guaranteed desks on the days they are on-site, while maximising utilisation by making the same desks available to everyone on the remaining days of the week.

    1 vote

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  14. Currently, the system displays a generic error message when a user scans a QR code to book a workspace but already has an active booking. This creates confusion and leads to unnecessary support tickets, as the message looks like a technical fault and provides no clear guidance.
    Current Situation:

    User scans a QR code to book a workspace.
    If an active booking already exists, a generic error message appears without explanation or options.

    Problem:

    Users do not understand why the booking fails.
    No clear instructions or alternatives are provided → frustration and increased support workload.

    Proposed Enhancement:

    Preferred Solution:
    Display…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  15. Send an email/notification 10 minutes before reservation is completed. This will remind them that they need to wrap up for the day, so the next reservation does not have to wait or "fight" for their booked workstation.

    1 vote

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  16. Engage wayfinding

    1 vote

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  17. We recently started using our HR system to log whereabouts ie working in the office, remotely etc. We've had some questions from our users on whether we can turn off the status tab that shows on the home screen in Eptura Engage - as it led them to be confused as it doesn't match what their status shows in our HR system.

    It would be good to have a way for us to turn this off on a global level so no users see that status tab on the homescreen.

    1 vote

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  18. The "Vendor" menu is currently not available to other admins, which is really impacting our life. They should have the option to manage vendors by themselves, grant access, create new ones and even update their responsibilities.

    Please update this function, so that location admins can also update vendors!

    1 vote

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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  19. If you are ordering catering at the moment, you always have to click twice per item. First the group you want to have and afterwards the item itself.
    Instead of having as default "Please select" please set "Catering (All Items) as default, that would eliminate in 80% of the bookings the second click and would be much more efficient.
    We have locations where we have 95% catering in all meetings - let´s make the order process easier!

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

  20. Currently it´s not possible to translate service items like Catering, Equipment etc. to different languages. Please offer the possibility to translate service items too! We have many locations which are dealing with at least two languages, so we have to bring this option also to the service part. This is really crucial for us!

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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    New Idea  ·  System responded

    Thank you for sharing your idea! Our team will review it as part of our regular evaluation process. To ensure the best visibility, we may combine your idea with similar submissions for additional comments and voting from our customer community.

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