1182 results found
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“Your booking” section visibility/order
Could columns be re-order to have the Meeting Room column (Location) directly after the Date/Time of the meeting to avoid scrolling to the end of each line + full visibility of the location details to avoid hovering over for full room details.
The column order would be on the line of: Time – Meeting – Location – Booking VC/ID – Status - Host – WorkSpace1 vote -
API - Change of unique employee identifier
Current API allows the fetching of Eptura Profile ID based on passthrough of Email Address Attribute. We would like to pass across our unique employee identifier code (BRID) in place of Email Address to fetch the Eptura Profile ID for a variety of reasons where Email Address may not be matching, such as change of business entity, users changing their last name or rejoining the business etc. whereby email changes have API returning two different user records — one active and one historical and consequently cannot match the user returning in with error.
1 vote -
Feature Request – Bulk Restart Option for V2 Android Screens in Device Hub
Dear Condeco Epture Team,
I am writing to request the addition of a new feature to the Device Hub.
Feature Request:
Please add the ability to restart V2 Android screens in bulk, regardless of their floor location.Current Limitation:
At present, the bulk restart option is only available for devices located on the same floor. We must first select a specific floor, after which the “Restart all X devices” option appears, allowing us to restart only the devices associated with that floor.It would be highly beneficial to have the ability to perform a bulk restart across multiple floors or…
1 vote -
Search room location by name
Should be able to search a room name to see where it is located in the building.
1 vote -
Meeting Room Summary Notification – Admin Support Feature
Add a feature that allows meeting rooms to send a summary notification to selected recipients, such as the admin team, either at the start of the day or at a set time before a scheduled meeting.
Purpose:
To keep the admin team informed and prepared for upcoming meetings.Key Features:
- Users can nominate individuals or groups (e.g. admin team, assistants, IT support).
- Notification Timing:
Start of day (e.g. 8:00 AM)
Set time before each meeting (e.g. 1 hour prior)
- Summary of meeting, including time, name, notes and requirements.Delivery Options:
saEmail, Teams message, or mobile app notification…
1 vote -
Include the Any Workspace type on the mobile app
Hello,
I have noticed that users are often confused when booking via the mobile app.
In some cases, they are unable to find available offices because they do not realise they need to manually change the workspace type to “Office” on the initial booking screen to see office spaces.
Unlike the desktop version, which defaults to “Any workspace,” the mobile app requires users to select a specific type before searching.
Would it be possible to implement a similar default setting on the mobile app to help reduce confusion?
1 vote -
Desk booking slots restrictions should have option to operate independently of each other
Desk booking slots restrictions should have option to operate independently of each other.
Example:
Group A has restriction for 2 booking slots
Group B has restriction for 1 booking slots
User should have option to book all 3 slots providing they have permissions to both groups.Currently system counts the users booking and restricts in all groups they have permission too. So if they booking 1 or 2 slots in Group A they will not be able to book any desks in Group B.
1 vote -
Option to default certain room panel's so it can be set to 'Private'
To have the function to set be able to set individual room panel's as private so that these can not be booked, as currently booking the room out for a period of time is the only option there is.
1 vote -
Add images to the invitation email
Would be great if there is more customisation available with the email notifications. Would be great to add our own logo.
1 vote -
Microsoft Teams Enabled room bookings
I think it would be useful to be able to populate your own Teams Call details into the booking form so that Engage informs the Teams enabled room of the meeting Details and not create new credentials.
For example if i have a meeting in my diary that is recurring with a Dial-In information for Teams. I decide actually we shall all attend onsite. What would be good is to book the room and pre-populate the booking with the call details i already have for my meeting.
Otherwise when i book Engage and it books the device it will create…
1 vote -
Jeanine
Make non-consecutive days available for closing resources. Right now, days can only be closed consecutive days. I get many requests to close resources on non-consecutive days, such as a Monday and then Wednesday.
1 vote -
Hovering over a meeting - needs to remain longer.
When hovering over a meeting - the meeting details show for just a few seconds before disappearing.
This should continue to remain and show as long as the mouse is hovered over the meeting.1 vote -
Allow Hourly Bookings to Span Midnight
Currently, hourly bookings cannot extend across midnight (12:00 AM). This creates inefficiency, as users must make two separate bookings—one before and one after midnight—for what is effectively a single continuous booking. Allowing bookings to span across midnight would simplify the process and improve efficiency for users.
1 vote -
Additional User Roles
Ability to add additional User Roles to be searchable on the floorplan. Currently there is "Fire Marshall", "First Aider" and "Mental Health First Aider" but our client would like to add some additional roles for supporting colleagues.
1 vote -
Customizable pop-up
When a floor plan has no desks or desks are disabled for booking or search for desk has no hits, a user will see a pop-up message "There are currently no available personal spaces. Press OK to search again or Cancel to stay in the floor plan.". Would be good if that message can be customized and applicable per floor plan.
1 vote -
Improve Logging and Messaging for Administrators
Our organization has experienced three (3) separate critical production issues in which Managed Meeting Room requests submitted through the Engage web application were automatically deleted by the system. Although the root causes of these issues differed, the consistent behavior across incidents made it difficult for both our organization and Eptura Support to promptly identify and troubleshoot the problems.
In each instance, when a reservation request was automatically deleted, the system failed to send email notifications to system administrators and the requestor. In addition, the booking summary incorrectly recorded the deletion as having been completed by the user rather than by…
1 vote -
Disallow double book for the hourly personal space
Currently, Engage allows users to book multiple different desks at the same time and date under “Hourly Personal Space.” Please align this with the “All Personal Spaces” or “Shift Booking” setting so that users cannot book multiple desks simultaneously. After all, each user only has one seat—and one place to sit at a time.
1 vote -
Weekly summary of upcoming bookings in the next 2 weeks
It would be great if people can receive a weekly summary of the upcoming bookings in the next week or so. Would also be great if there is a cancellation button that people can click to cancel their bookings directly from the email.
1 vote -
Show room alert text when booking on mobile
Currently if you book a room on desktop, it shows alert text about the room (if its been configured with it) but this text isn't shown on the mobile booking journey. This makes the alert kind of pointless if it has important room info in it as it will never be seen by mobile users.
1 vote -
Meeting Room Bump Reminder
For groups that are set to bump meetings that are not checked in, and/or for Condeco screens that will bump a meeting if not checked in, we should have a Bump Reminder email sent, 5 minutes prior to the meeting being bumped. This would reminder users they must check in or lose the reservation.
This reminder exists for the desk booking but not for the room booking. (And it should be compatible with the use of Device Hub)
1 vote
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