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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Imagine the following process:
    1- Employee scan QR of a workstation
    2- He is able to see if the workstation is available
    3- If yes, user can book the workstation

    39 votes

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    3 comments  ·  Workplace  ·  Admin →
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  2. When a floor is fully booked the blue/gray available/booked highlights do not load at all. This gives users the impression that the highlight has failed to load and there is an application error.

    I see that as of v2023.02 a message has been added indicating there are 0 rooms available. This is an improvement but it could be more clear.

    For a floor that is 100% booked for the selected date/time:
    - Display the highlights showing all rooms gray - this will also allow admins to review bookings for fully-booked floors at a glance.
    - Make the message more prominent,…

    5 votes

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  3. Similar to the another 2 ideas "Back to Work - Reservation/booking Questionnaires for pre/post use" and Questionnaire for Service Request types, there is desire to have dynamic questions asked of the requestor before they submit a reservation request. We have one client that uses the reservations module not only for reserving rooms but holding events within these rooms. The client wants to set up a series of questions to gather needs for the event/reservation and based on how it's answered, another question may load/display.

    An example would be "Is A/V support needed?" if answered "Yes", a second could appear with…

    5 votes

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  4. When you have PMs set up, things work fine and the PM WR location matches the EQ location.
    However, if you change the EQ location, it does not change the location on the matching PMS record.
    We would like to see the software cascade this EQ change to the matching PMS record(s).

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  5. On the Work Team Performance Report, having the ability to isolate a Work Team in the Report would be beneficial.

    This can be resolved by including the Work Team as a selectable field on the report.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  6. From Reports Central you can only join directly related tables (for example Floor to Building) but the joined table cannot be related to their related tables (for example Floor to Building to Sites)

    It would be needed to join with the joined tables both in Reports Central and in Smart Client

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  7. As a user, I do not want the entries in the mini filter of the "Select-Value" view to be automatically placed in quotation marks. The behavior occurs when the user makes an entry in a field and then clicks on "Select-Value". For example, in project.dept_contact. The automatic setting of an entry in quotation marks causes Archibus to search for the exact entry in the "Select-Value" view, which often leads to no results. It would be more user-friendly if the quotation marks were removed here.

    Please see the attached screenshots for an illustration.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  8. Create a parameter, for OnSite app. to track the position of the Craftsperson.
    This will help the Dispatcher to dispatch the most closer to Incident Craftsperson available.
    Integration with GIS (Esri, Google...) will make this easy to present.
    If parameter is 1 Archibus receive coordinates from OnSite if 0 no coordinates are sent.
    Onsite may show on GIS the position as well.

    9 votes

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    5 comments  ·  OnSite  ·  Admin →
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  9. When in workplace, using the People and Place Floor Plan finder. Can a way to toggle the room names on/off on the floor plan be added for an easy way for guests to locate rooms.

    45 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. Manage the Check-in feature at a more granular level as apposed to applying a global setting. For example, enable check in for selected sites/buildings only.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. In workplace hoteling there is a department dropdown in the search to highlight spaces on the floor by department. For some organizations, this is too granular and they would prefer to see it by division. An additional dropdown or configuration option on which dropdown to see would be very useful for these organizations.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. WebCentral allows for the following minimum location options to report a problem:
    - Building Code
    - Site Code and Latitude, Longitude
    - Site Code and Problem Location
    - Equipment Code

    All these rules are not available in Workplace when a request is logged. This is an issue because some requests are outside the buildings. Including the Map function to select the Latitude and Longitude combined with the Site Code for outside requests will work the best.

    36 votes

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    1 comment  ·  Workplace  ·  Admin →
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  13. In Hoteling reports such as Workplace Utilization or Bookings by Employee, have the ability to use automatic look ups to show other fields from the EM table as columns in the report and in select values.

    Currently in V2023.03 only the Employee Code is shown and auto looks ups cannot be used. Many client do not have recognizable employee codes and need to see the actual employee name field in these reports. The ability to specify other fields like Employee Title to be shown via automatic look ups would be beneficial.

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. The default subject (reserve.reservation_name) size of the meeting in ARCHIBUS is 64 and MS Outlook can go up to 255 characters. Syncing from Exchange to ARCHIBUS return a 'truncated' error when a subject is more than 64 characters. Best will be to allign the out-of-box ARCHIBUS field size with MS Outlook to prevent this syncing error. Aslo, the hreserve table.

    2 votes

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    1 comment  ·  Reservations  ·  Admin →
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  15. Archibus needs a connector ability to connect to Azure AD to important to the employee table. The existing options are limited and not all IT groups are approving them. The Azure AD connection is available in other tools and the preferred route for IT security groups.

    10 votes

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    0 comments  ·  Platform  ·  Admin →
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  16. This applies to more than Space. It is a universal idea to provide a means to pass variable values to a view in Archibus through a URL. Let me start by giving the most basic example of it's potential usefulness. If you had a spreadsheet you sent to a fellow employee with rooms listed in it each of which was in fact a hyperlink. The person (also an Archibus SSO user) receiving the spreadsheet could click on any room number in the sheet and it would pop up an Archibus locate rooms view that would show them the building floor…

    12 votes

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    1 comment  ·  Workplace  ·  Admin →
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  17. When searching for an employee, Archibus only shows exact matches. Therefore, if someone is searching for an employee who is programmed in Archibus with a middle name, they will not appear in the results and it is unlikely the person searching would know their middle name. Improving the search results to show close matches vs. exact would be helpful.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. When searching for an employee, Archibus only looks for exact name matches. Therefore, if someone is looking for an employee that has a middle name programmed in Archibus they won't show up in the results since it is unlikely the person searching would know their middle name. Improving the search function to show names that are close would be helpful vs. an exact match.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. A user MUST have the ability to print floor plans from the Workspace Transactions Console just as they can in the Space Console. When an employee has 2 locations (ie. An office and a Lab), it is necessary to be able to see the labels and other data that is provided on the WT Console since only the primary location from the em table is shown in Space Console. Having the ability to go back to a different Date when the Employee, Department or Room Type assignment was different and print that state is key to utilizing transactions.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  20. Add Time option in the response format type in a maintenance checklist
    Thie option is available on compliance survey... should be available on maintenance check list.
    https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/compliance/ex_quest/example_questions.htm?Highlight=time

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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