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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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960 results found

  1. Hi,

    It would be good to have the capacities per teams in the drawings legend.

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  2. The "Building Button" in the BIM VIEWER is not consistent. It roots the users to the entire RVT file.

    It runs well only when using the ARCHIBUS ACC BUCKET but does not works when using the CUSTOMER private ACC.

    The button should :

    1) Show only a specific published SET.
    2) The PUBLISHING SET should be parametered at least in afm_actvity, as best by USER ROLE in order to manage who can view what.
    3) The latest published version.

    Axel.

    2 votes

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  3. Can we prevent Workplace users from attaching files that are too large or unacceptable file formats? Or at least add some sort of warning.

    Currently, if a user attaches a file that is too large or an unaccepted type, Workplace Portal still processes it. So, to the user, it looks like the request went through. However, it will be shown without a Maintenance work request code and the status will be "Created". The user is unable to do anything with the request and system administrators are unable to see it.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. It would be interesting to be able to make a combination of attributes in the search in People & Places, in Workplace, for employees to be able to easily locate rooms on a floor plan (especially non-hotelable rooms like kitchen, washroom, etc.). For example, if I would like to see rooms with room type WASHROOM in the HQ building, it would be great if I could use something like WASHROOM+HQ and get the list of washroom in HQ, and then, by clicking on one of them, I see exactly where the room is on the floor. Right now, if I…

    15 votes

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    1 comment  ·  Workplace  ·  Admin →
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  5. A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.

    These are the steps:

    1) A work request is submitted with a priority of 3.
    2) The work request is approved.
    3) Update the work request.
    a. Add a craftsperson to the request and add time to the request.
    b. Change priority from 3 to 5.
    c. Save the update. Popup about returning to beginning of workflow and click OK.
    4) The work request is approved again with the priority at a 5 still as needed.
    5) Update the work request.…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  6. A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.

    These are the steps:

    1) A work request is submitted with a priority of 3.
    2) The work request is approved.
    3) Update the work request.
    a. Add a craftsperson to the request and add time to the request.
    b. Change priority from 3 to 5.
    c. Save the update. Popup about returning to beginning of workflow and click OK.
    4) The work request is approved again with the priority at a 5 still as needed.
    5) Update the work request.…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  7. When users are restricted from booking certain rooms (by dv, dp, team, bl, fl, or a VPA restriction) it can be very useful for them to be able to see rooms that are available that they themselves do not have access to book directly.

    For example if a team in the Legal division comes on site and there are no Legal desks available, instead of going home they can see that IT has a bank of available desks. They could then approach an IT admin to book one of those desks on their behalf. For organizations where space is at…

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. The navigation from Workplace to Select a Building to Request a Service screen (see attached) and then to the Service Catalog provides an extra click because People & Places is not being used by our organization. We would like to have the ability to navigate from Select a Building directly to the "Service Catalog removing the Request a Service screen. Our go-live is in early 2024.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. There are some difficulties in creating service requests for equipment in Workplace, which should be improved.

    Currently, the Workplace request form requires users to select the equipment from a list. If a building or floor is selected, the equipments are filtered, but it is difficult for them to select from the list.
    Also, it is not easy to use the QR codes printed in the Define Equipment task to request with equipment. It requires a guest user to be enabled and users cannot select the request type. This makes it impractical for users to use this feature.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. Redesign the notifications log so it can be used to debug email issues for large enterprise deployments.

    3 votes

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    1 comment  ·  Platform  ·  Admin →
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  11. I'm logging this as Navigation since there isn't an appropriate category for this.

    In Reports Central, there is the ability to add filtering to the result set. Multiple filters can be added but each one that's used is adding an AND in the statement and doesn't provide any way to set it to OR.

    For example, in the Work Requests (wr) table, I want to know which records have a Cost of Labor, Cost of Parts, or Cost of Tools over $1000. If I add filters for all 3 fields, it would result in, (Cost of Labor > 1000 AND…

    3 votes

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    0 comments  ·  Navigation  ·  Admin →
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  12. It would be great if there was a control box in Workplace Floor Plan view that allow users to pan left/right/up/down and zoom in and out of the floor plan. Currently, it's not user intuitive and users have to click and drag, or use their mouse. This will help improve the user experience.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  13. As Survey manager manager
    I would like to define a Asset Attribut with an list of predefined values :
    - enumeration list
    - value by default = first value
    - multilingual

    Add others parameters
    - Type of response : Char / integer / number
    - allow to be null : Yes/No
    - display order : Number

    If number
    minimum value allowed : 0
    Maximum value allowed : 100

    2 votes

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    0 comments  ·  Assets  ·  Admin →
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  14. When using the 'Define PM Schedules' sometimes it is not possible to view all the Equipment-Procedure pairs, even after using the filters above. This means there are procedures the user can't schedule because they are never shown.

    Some way for the user to be able to access all registers matching the filter (for example, paginating the grid) would be useful.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  15. Add the magnifying glass icon to the search bar at the top of the page. It makes it more consistent with search bars in other products.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. On some phone models the "People" and "Workspace" tiles don't fit on the screen without scrolling down, however the scrolling behaviour and colours make it difficult for users to get to the 'bottom' of the screen.
    There are two scrollbars that the person needs to use and the chosen colours make it hard to tell them apart from each other and the background.

    See attached image for an example.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. When you use Workplace to create a hoteling booking, the date that defaults is today's date. However, it seems that if there are no available hotelable workstations for today's date in the building that you choose, another tab opens with a blank white screen..... instead of just a message saying that there isn't availability based on the existing filters.

    26 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. Move Console - turn on/off Redline toolbar

    Please add an option to show/hide the redline toolbar window. collapsing it and moving it is a pain....

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  19. Currently, the Workplace app has a Services card that allows service desk and maintenance requests. For customers who are not interested in Service Desk options but only need maintenance requests it would be nice to have an application parameter that would change the text and possibly the image for the Services card to Maintenance. See the attached image as an example.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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    1. Booked a variety of wkstations for Myself, Other Employee and Visitor.
    2. Booked Daily Recurring for 14 days for myself.
    3. I was prompted to remove all my bookings and replace with the recurring booking.
    4. I selected Yes.
    5. All bookings, including those made for other people were deleted.
    27 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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