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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. I would like to see a filter option added to the maintenance console that would show only the requests currently assigned to the user logged in. Right now it cumbersome to try and filter only the work requests assigned to you, if you have a supervisor or above access in the maintenance console.

    One other thing, that would be nice, is the ability to have the option to search for only active assignments for an individual craftsperson, so that supervisors can essentially see what the craftspeople see when they log in.

    For example say I have Joe and Bob assigned…

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  2. Building Ops - Maintenance Console - Work Request - Documents and Activity - Additional Document and Activity.

    When a WR is at requested stage there is a list of users that are able to take action on the request (approve and estimate). Once the WR is issued the users that did not take action should be either hidden from the view or removed from the activity log. Once issued it should only retain information of users that have actually taken action on the WR. IN the attached screen shot "alfi has taken action but his action is listed against all…

    2 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  3. Would like to see a room reservation configuration option for room booking maximum length, so that some rooms can be available for only shorter meetings.

    4 votes

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    1 comment  ·  Workplace  ·  Admin →
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  4. Microsoft is making the move to disable basic authentication for mail services. Going forward, all authentication must be done through OAUTH2.
    Can Archibus be upgraded to allow OAUTH2 authentication with SMTP servers?

    10 votes

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    2 comments  ·  Platform  ·  Admin →
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  5. In the "Data Events Log" for a Record Change, the view shows who made the change and when. Clicking on the record shows the old and new values for the fields that were change. However, nothing tells me which record it was changed for.

    I recommend adding a new field to the table for the pkey value. When changes are recorded, populate that field with the pkey value and display it in the primary view (search results) for the data event log view.

    Example I have it tracking the equipment table and I changed the status of a piece of…

    3 votes

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  6. Add the ability in workplace and the Maintenance Console to add additional users to a work request for automated notifications

    3 votes

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  7. Make workplace stop stripping text from autocad. We will like to be able to show the streetnames on the side of the floorplans.. Will help the employees know where they are booking

    6 votes

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    1 comment  ·  Workplace  ·  Admin →
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  8. Forecast of PM - Rolling forecast of PM - for long term budgets we forecast out 10+ years. Create a user determined forecast horizon for selected PM schedule groups and allow automatic forecast every month via a configurable parameter

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  9. Service Level Agreement to allow SLA to have an after hours redirection to different Craftsperson(s)

    This would allow for outside normal hours requests (emergency/critical) to be directed to another response agency/work team/craftsperson

    3 votes

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  10. Parameter setting - Auto close Work Request on Completion. This is currently a 1 and 0 (all in or out). Change logic to allow certain problem type to be included/excluded from this global parameter. Maybe possible be added as an attribute to the problem type.

    3 votes

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  11. Provide staff bulletins or notices on the Workplace app. It would be great if FMs could send site-wide communications to end users via Workplace. It could be used to share important updates regarding the site such as office closures, maintenance, service issues and travel disruption.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. Users also need the ability to print floor plans from the Workspace Transaction Console. This should work just like the Space Console with the added note of the date selected. Alternatively, give users the ability to see floor highlights over time in the "View and Print Floor Plan" view (also adding the date selected to the PDF floor plan).

    5 votes

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    1 comment  ·  Space  ·  Admin →
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  13. If a Project Template is applied > 1 time to a project, the work packages and actions are duplicated. Adjust the Project Template function so that it identifies existing work packages/actions and updates them instead of creating duplicates and adds new work packages/actions.

    11 votes

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  14. When assigning contacts to a Lease, the contact type is inherited from the contacts table.

    A single contact may be assigned to multiple leases, but have different a different role depending on the lease. For example, one contact may be a BUILDING SUPER for one lease contract, but a PROPERTY MANAGER for another lease.

    Could ARCHIBUS add a Contact Role or Contact Type to the ls_contacts table so that the role can be assigned per lease?

    25 votes

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    0 comments  ·  Leases  ·  Admin →
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  15. People and Places: Have this match the "select location view" that is seen when selecting a room for a service request, except with the search bar. Essentially:

    • Add a Building Button on the Left hand column (it is not intuitive to have to search for a room to find a building)

    • Add the option of being able to Change the filter criteria like available in the " Select location" view on the right hand side

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  16. Add the ability to allow specific users to book a workspace assigned to any dv/dp, while restricting most users to only book a workspace assigned to their dv/dp.

    In V2023.01 users not assigned to any hoteling security group can book a workspace outside of their assigned dv/dp (the help file is incorrect - zendesk ticket 281611). The HotelBookingRestrictions parameter is global for all users, regardless of security groups assigned. A security group that overrides the HotelBookingRestrictions application parameter would provide a solution to this requirement.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. When needing to look up completed/closed work requests and looking for all the information in a concise format users need to use Archived Work Requests and Resources. This process is over complicated as users need to know the Work Order Code (found using Search and Manage). There needs to be a modification to this process either through Search and Manage or Archived Work Requests and Resources.

    The archive of a file needs to also include the completed Checklists and attachments to the work. Should be a PDF export with all of the information. Requiring users to look up information to…

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  18. Make it possible for admins to add a banner on the Workplace pages to inform users e.g. of an upcoming maintenance or new features.

    It should also be possible to add a link in the banner, directing users to a page with more info (e.g instructions for using a new feature).

    58 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  19. Our clients are requesting for them to be able to upload more than 4 documents into their work/service requests. We used to implement an alternative to use .zip to upload multiple files but since its been discontinued its been quite a problem for the users. Thanks.

    7 votes

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  20. Please add a better option for view level security. The current restrictLoadingOfUnassignedViews setting makes startup take 2-3 hours for many clients, which is unacceptable.

    I would suggest using the afmptasks.securitygroup field to prevent users without the security group assigned from opening the view at all. At the platform level, an "afterViewLoad" check could be performed to check that field and show a message instead of loading view if they are not authenticated.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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