960 results found

1. A more advanced Archibus Model Checker for Revit

   I was wondering what you may think of this feedback on adding addition elements to check in the Archibus model checker. As clients are using the Archibus Model Checker, they still come across issues we learned so the model checker seems to be more focused on data readiness but there’s also an element of model readiness which Smart Client verifies before publishing. An example is a publishing error like this:

   ************** Exception Text **************
   Autodesk.Revit.Exceptions.InvalidOperationException: The color represents an invalid or uninitialized color.
   at Autodesk.Revit.DB.Color.get_Red()
   at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.InitCategoryColors(Document document)
   at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.Create(Document document, View view, String folder, String shortSymbolNamePrefix, IList`1 layersToIgnore, Boolean useExportSetupColors, String optionsOverrideName)

   However, this isn’t clear if it’s a certain line type or a highlight or model line that is causing this. And with Revit, folks could have hid whatever this is so it’s not visible. It’s quite a bit of work to go into all the visibility settings and look at every possible thing that can contribute to this issue.

   Many clients do transition from AutoCAD to Revit or other imports over to Revit so as a result, it could be a lot of things to check for to find out what item is red or some other color in the wrong place. We can try using a bunch of other model checkers but some may be checking for things that are irrelevant.

   Here’s an example of FM systems’ model checker which goes into checking line type and other features. I was wondering if you may want to include a bit more than just data readiness like what they did.

   I was wondering what you may think of this feedback on adding addition elements to check in the Archibus model checker. As clients are using the Archibus Model Checker, they still come across issues we learned so the model checker seems to be more focused on data readiness but there’s also an element of model readiness which Smart Client verifies before publishing. An example is a publishing error like this:

   ************** Exception Text **************
   Autodesk.Revit.Exceptions.InvalidOperationException: The color represents an invalid or uninitialized color.
   at Autodesk.Revit.DB.Color.get_Red()
   at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.InitCategoryColors(Document document)
   at ARCHIBUS.SmartClient.Overlay.Revit.Publish.PublishableModelCreator.Create(Document document, View view, String folder, String shortSymbolNamePrefix, IList`1 layersToIgnore, Boolean… more

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   22 votes

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2. Support viewing external work orders on map in Onsite

   Today a person can create an external ticket by entering a lat/lon instead of a building/floor/room. If the ticket is worked in Onsite, the craftsperson cannot view where the work order can be found.

   9 votes

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   2 comments  ·  OnSite  ·  Delete…  ·  Admin →
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   Under Review  ·  ying.qin@SpaceIQ.com responded

   
   

3. Warning when closing without saving

   When closing any popup or screen, if the data has not been saved, display a warning message allowing the user to either confirm closing without saving or saving.
   It has been done in some console like the Asset Lifecycle Console.
   Would be great to generalise this to the whole platform.

   2 votes

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4. Compliance Events Archiving

   Create a workflow rule to Archive Compliance event data to the hactivity_log. Create views to accommodate for archiving to view archived events. For example, all archived events view.

   13 votes

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5. LEASE: Add Description fields to Facility Type table (3474)

   BUG
   Add Description fields to Facility Type table, facilitytype table contains only 1 field: facilitytypeid.
   1. Add 2 new fields to the database:
   facilitytype.description
   facilitytype.descriptionfr
   2. Add new fields to Define Facility Type view
   3. Add new fields to Select Value - Facility Type ID vi

   11 votes

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   Under Review  ·  0 comments  ·  Leases  ·  Delete…  ·  Admin →
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6. Space Console - Show Teams application parameter

   Some organizations use Teams regularly and if they clear their cache it requires several steps to turn on the Teams datasource, highlights, labels and tab in Space Console. It would be extremely helpful to have an application parameter to set whether "Show Teams" is always active.

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   4 votes

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   0 comments  ·  Space  ·  Delete…  ·  Admin →
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7. stephen.odonnell@anglicare.org.au

   Building Operation Maintenance Console - Actions button field Auto size to the amount of action buttons shown on the users view. Where there is one button shrink field size to suite. This gives more real estate availability. The same for date Work requested column. It needs to be made small by wrapping the header.

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   2 votes

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   0 comments  ·  Maintenance  ·  Delete…  ·  Admin →
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8. Add a "notes" field to the Room and Arrangement records

   Add a "notes" field to the Room and Arrangement records to document the policies/rationale for the room's/arrangement's creation, modification, etc.

   We have a large number of reservable space in multiple large office buildings and managing and documenting why a room or arrangement is created/modified is a real issue. Having a "notes" text field would help our facility managers keep track of the specifics.

   19 votes

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   0 comments  ·  Reservations  ·  Delete…  ·  Admin →
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9. Profile pop-up feedback duration after changing locale

   Client feedback (Archibus SaaS) for the dialog message indicating that a user has to sign-out and sign-in after changing the the locale is too short.
   The request would be to make the duration a little longer or replace the temporary message with a pop-up giving the option to Logout Now.

   UX reading suggests the time for the popup be 1 second for every 4 words which translates into the popup being 4-5 seconds especially for the French language and it is also compounded by the fact there are 2 pop-ups at the same time (The other being 'Record Saved')

   Thanks in advance!

   Client feedback (Archibus SaaS) for the dialog message indicating that a user has to sign-out and sign-in after changing the the locale is too short.
   The request would be to make the duration a little longer or replace the temporary message with a pop-up giving the option to Logout Now.

   UX reading suggests the time for the popup be 1 second for every 4 words which translates into the popup being 4-5 seconds especially for the French language and it is also compounded by the fact there are 2 pop-ups at the same time (The other being 'Record Saved')

   Thanks… more

   3 votes

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   0 comments  ·  Platform  ·  Delete…  ·  Admin →
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10. Allow multi-room reservations for Microsoft integration

    Currently Archibus does not allow multiple rooms to be reserved on the same invite in Outlook and have it populate in Archibus through the API. If 2 (or more) people want to schedule a meeting and show up in different rooms in different buildings, this cannot be done. We frequently have 5-10 individuals that will need to work in different geographical areas and be in scheduled room.

    8 votes

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    0 comments  ·  Reservations  ·  Delete…  ·  Admin →
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11. Hoteling Confirmation Message and Cancellation

    We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.

    This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution

    This is the cde that sends the notification and then cancel those same meetings

    Our use case is:

    • Send a mail asking for confirmation 20 mins before the booking start time (morning/afternoon start time)
    • Cancel unconfirmed meetings 10 mins after the start time.Now this happens but this execution also sends an email asking for the confirmation which makes little sense taking into account when the email is received the booking is already cancelled

    We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.

    This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution

    This is the cde that sends the notification and then cancel those same meetings

    Our use case is:

    • Send a mail asking… more
    11 votes

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    1 comment  ·  Workplace  ·  Delete…  ·  Admin →
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12. Reset the activity log ID via Web Central

    As an Web Central admin, in order to help with Service Desk reporting, I want to set the Activity Log ID 'prefix' to line up with the current year.

    3 votes

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    1 comment  ·  Service Desk  ·  Delete…  ·  Admin →
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13. Allow multiple recipients in Approval mail to requestor

    We have a client who uses a lot of multiple recipients in the email field in the EM table.
    When such an employee, with multiple recipients in the email field, creates a Service Desk ticket then he/she will not receive the approval mail.
    Instead the error "Illegal address" is logged in the afmnotificationslog table.

    Unlike the sendMessage method in Message.java, the method checkRequired in the Approval step (approval.java) does not split the email values into multiple recipients

    APPROVAL.JAVA:

    requestor_email = getEmailAddress(this.context, requestor);

    MESSAGE.JAVA:

    public void sendMessage(){

    if (StringUtil.notNullOrEmpty(this.mailTo)){
    // for multiple recipients, we assume separator for the multiple recipients is ","/";"
    String[] recipients = this.mailTo.split(";");
    // for multiple recipients,
    if (recipients != null && recipients.length == 1) {
    recipients = this.mailTo.split(",");
    }

    Would it be possible to also implement this split action in the checkRequired method found in Approval.java?

    We have a client who uses a lot of multiple recipients in the email field in the EM table.
    When such an employee, with multiple recipients in the email field, creates a Service Desk ticket then he/she will not receive the approval mail.
    Instead the error "Illegal address" is logged in the afmnotificationslog table.

    Unlike the sendMessage method in Message.java, the method checkRequired in the Approval step (approval.java) does not split the email values into multiple recipients

    APPROVAL.JAVA:

    requestor_email = getEmailAddress(this.context, requestor);

    MESSAGE.JAVA:

    public void sendMessage(){

    if (StringUtil.notNullOrEmpty(this.mailTo)){
    // for multiple recipients, we assume separator for the multiple… more

    3 votes

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    0 comments  ·  Service Desk  ·  Delete…  ·  Admin →
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14. Ability to add links that can open URLs to sites that require sign-on/open in a new tab

    Currently we can create custom tasks that redirect to URLs in View Definition Wizard. However it seems that these URLs do not properly load within Archibus when they require some sort of log-in (ex for google docs or sites created by Canva).

    Please provide an option for a URL to load in a new tab from an Archibus task (I believe that this may resolve the issue)

    3 votes

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    0 comments  ·  Platform  ·  Delete…  ·  Admin →
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15. System offline/unavailable page

    Create a replacement page that can be put up when system maintenance is being done or the database is taken offline for updates/upgrades/etc. that users can be redirected to that says something to the effect of "This instance of Archibus is currently unavailable due to maintenance. Please check back soon".

    Admins could be able to route the main URL to this page if doing work on the database to notify users it's not available for a period of time.

    26 votes

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    0 comments  ·  Platform  ·  Delete…  ·  Admin →
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16. /archibus

    Update code to use relative path / webappDirectory for the base url and remove hard-coded references to /archibus

    clients want to use 'names' other than archibus for their urls:

    for example: https://archibus.clientname.com/spacesystem

    2 votes

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    0 comments  ·  Platform  ·  Delete…  ·  Admin →
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17. Enhanced Support for Units Conversion & Georeferenced CAD Files

    Presently when using the Esri Geospatial Extensions and ArcGIS for AutoCAD one must XREF a floor plan into a map and scale it in order to publish accurately. This appears to be because ARCHIBUS will not calculate areas correctly if the CAD drawing units are set to decimal feet. Presently ArcGIS for AutoCAD does not provide any maps that use inches as the base unit nor can the maps scale to match a drawing using architectural units.

    This workaround could be eliminated if ARCHIBUS could recognize decimal feet vs architectural units for floor plans. Then individual CAD files could be georeferenced without the need for XREFs and scaling.

    Presently when using the Esri Geospatial Extensions and ArcGIS for AutoCAD one must XREF a floor plan into a map and scale it in order to publish accurately. This appears to be because ARCHIBUS will not calculate areas correctly if the CAD drawing units are set to decimal feet. Presently ArcGIS for AutoCAD does not provide any maps that use inches as the base unit nor can the maps scale to match a drawing using architectural units.

    This workaround could be eliminated if ARCHIBUS could recognize decimal feet vs architectural units for floor plans. Then individual CAD files could be… more

    2 votes

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    0 comments  ·  Platform  ·  Delete…  ·  Admin →
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18. Reports Central Table Selection

    In Reports Central, table selection is only by the afmtbls.title field. This results in the user having to guess which of multiple tables with the same title is the one they want. OOTB behavior should be modified to display sufficient information to eliminate guesswork. I'd suggest either 1) ensuring all tables have unique titles or 2) displaying afmtbls.table_name alongside the title.

    I have not done a comprehensive check for duplicate table titles, but the one I found was 'Rooms' which is one of the most commonly requested tables for reports. It's possible this is the only duplicated title.

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    6 votes

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    0 comments  ·  Navigation  ·  Delete…  ·  Admin →
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    Approved for Product Roadmap  ·  Adminoctavian.vlad@eptura.com (Director, Product Management, Eptura) responded

    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

19. Booking details in the event title on Calendar

    When sending out the calendar invite for a booked workspace, It would be useful adding the seat number to the subject.
    Otherwise it just says "full day" without the seat number. Re. attachment.

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    5 votes

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    0 comments  ·  Workplace  ·  Delete…  ·  Admin →
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20. Connectors can extract data from multiple tables/joined tables

    If needed it would be good option to be able to extract data from more than one table.

    3 votes

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