960 results found
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Application parameter to control Filters applied on Load of the Space Console
Application parameter to control Filters applied on Initial Load of the Space Console for SaaS clients.
Just as the AbSpaceRoomInventoryBAR-SpaceConsoleDefaultLayers application parameter allows a system administrator to control which layers it's users see by default, it would be beneficial for SaaS users to allow them to set which filters are applied by default for their users.
For example, if they want to toggle on the 'Selected Floors Only' filter by default, if they don't want to have to spend too much time training casual users of the Space Console.
Or toggle it on by default if they're doing a lot…
3 votes -
"notification log"
In recent versions of Archibus - version 2023 and later, it looks like you have to connect to a valid email server in order to view emails sent in the Notifications Log. Prior 2023 versions, you can set up a dummy email server and when it failed to send a notification, you can still see it in the Notifications Log, with the email status "ERROR" and the error details (e.g. failed to connect to smtp server..)
This capability to view emails that failed to send in the Notifications Log was intentionally taken out in version 2023. It would be great…
6 votes -
Edit the Completed checklist on web central as well
The completed checklist can be unlocked and edited (modified) only using the onsite, but not in Web Central.
We would like to have the web central also has the same functionality to be able to do this.
7 votes -
jenny.pokar@rslqld.org
Eliminate expired lease to show up in the filter section on the cost wizard.
2 votes -
Possibility to attach documents to a WR from OnSite
Currently, a CF can only attach photos to a WR.
It would be useful to give CF the ability to attach other type of documents (e.g. PDFs).The use case is:
A Craftsperson has to complete a certificate (for example an ELECTRICAL SAFETY CERTIFICATE) when doing a Work Request.
The PDF version of the blank certificate, is automatically attached to the Work Request through the reference documents feature.
The Craftsperson accesses the blank certificate from OnSite, open it on their device, complete it, sign it, save it locally then attach it back to the WR.7 votes -
Edit Archived Request (Labor Hours)
Provide the ability to edit Labor hours of an archived work request that missed the check and balance step. Or add some logic that won't allow such a large error to be closed. If actual labor hours > X then don't allow the request to be closed where X is configurable.
2 votes -
Application Parameters for Mandatory Fields on Report a Problem
Can we please investigate a possible solution to create an application parameter to make specific fields mandatory on the report a problem task, for example, Problem type 1st tier and 2nd tier and Building Code – example of a parameter is hiding equipment on report a problem – ShowEquipmentOnReportProblem.
32 votes -
Allow to set up a URL link to jump directly to the ticket where the work has been completed
Currently, we are unable to set up a URL link to jump directly to the ticket where the work has been completed.
When the Work Request is completed / closed and the URL link to access that ticket is generated. At this stage when the notificatoin link is generated and by clicking on this link, it will redirect you to the search panel of the closed request page but our expectatoin is that it should go directly to that specific request
6 votes -
Accessibility - Support the use of Windows Contrast themes
Workplace controls can 'disappear' when different Windows Accessibility Contrast themes are selected.
While accessibility improvements have been and continue to be made, users can change their Windows contrast and still have issues navigating the Workplace app.
Official accessibility support in these configurations is desired to support government clients.
Example: Using the "Aquatic" setting (see below on how to set), there were still multiple WCAG findings using a browser accessibility test tool related color contrast ratios.Steps (Windows PC):
Settings -> Accessibility -> Contrast Themes
Choose Aquatic
Navigate to Workplace3 votes -
Only allow Chat function (button) to be active when there is a value in the em.cellular_number field
Currently the chat icon is bolded when there is a value in the em.phone field. however this field would typically contain the value of a business phone number that cannot be messaged. It would make more sense to have this associated with the em.cellular_number field which would be more likely setup for messaging.
5 votes -
Comments put on a WR when assigning a CF to show up in OnSite
Currently, in the Maintenance Console, when a Supervisor assigns a Craftsperson to a Work Request and puts a comment, that comment does not appear in OnSite.
Craftsperson should be able to see all comments entered on the Work Request they have been assigned to. Especially when that comment is made at the time of the assignment.
The rational is that when a supervisor assigns a CF to a WR this is when they add a comment for the CF.
Users are confused as they're putting comments when assigning CF but then the CF does not see it.
4 votes -
BIM Viewer - ACC Models navigation
A person who uses an ACC account should se many different folders & models depending on its ACC rights. Only a few of them are related to the Facility Management « live » processes.
It must be possible to limit the ACC folder to a specified sub-tree.
The objective is to avoid opening models not related to ARCHIBUS, or which can alternative versions.
It must be possible to define a unique list of models behind the « building » button?
It should be setup in the afm_dwgs table with defining the right place to find them in ACC.
10 votes -
Auto-reject work requests
Ability to "AutoReject" work requests based on the parameters set in the SLA.
For example: problem type cleaning is offered at Location A but not Location B. If a user submits a request for cleaning at Location A, the SLA routes it to be actioned further. If the user submits a request for cleaning at Location B, then SLA rejects the work and notifies the user that the service is not offered at this location.2 votes -
Equipment Photos in OnSite
Use actual equipment photos instead of EQ Std photos in OnSite. Equipment photos not showing on OnSite after scanning QR code - the system is looking for Eq Std photo instead of actual equipment photo attached to the equipment record.
4 votes -
Having a separate module dedicated to reserving parking spaces (Like Workspaces and Meeting Spaces)
We would like to be able to allow users to book parking spaces the same way as they can book workstations.
8 votes -
Minus sign '-' in checklist measurement type is not available in Onsite App
Minus entry in the checklist measurement type can be done in Web Central but not onsite. (There is only a numeric keypad)
5 votes -
Field Selector in Cost Wizard
Availability of a field selector gear same as Lease Portfolio Console & Maintenance Console to adjust the visible fields.
4 votes -
lease - read-only consumer?
Please consider ALL types of users / consumers when designing modules. We have been using the lease module for a number of years. Even today when I review the latest version it says Used By: Portfolio Managers, Lease Administrators.
We have maintenance people, finance people, occupying departments, all looking at the data from the lease module. It is not clear from the help which views are designed for these READ-ONLY people.In the over ten years I have used Archibus I find this a problem in most modules. There have been some 'executive' views (the only people here who never…
11 votes -
Apply Service Request Questionnaires to Work Requests
The ability to design Questionnaires for service request types and then display those questions within Workplace has proven to be valuable for customers. Using this same approach, allow customers to create Questionnaires for anything in the Service Catalog (including Work Requests) and then be able to see the answers for those questions within the Maintenance Console.
The ability to create questionnaires for Service Catalog items already exists -- you only now need to make an update to the Maintenance Console to display the results for work requests.
24 votesThis is issue is in business analysis with a tentative plan to implement it this year.
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Email notification message when booking for an other employee or a visitor
When an employee book for an other employee or a visitor, the pop-up booking confirmation window says "Confirmation was sent to your email" when in fact the email was sent to the other employee or the visitor. This is confusing cause the employee is looking to get that confirmation email.
9 votes
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