960 results found
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Configurable Timeout Specifically for Smart Client
It has been brought to my attention by clients and confirmed by Archibus that with the newer versions of Smart Client (Probably v2022 and after?), users will be kicked after 30 minutes of inactivity. In all other previous versions, users were able to remain in Smart Client indefinitely. This is favorable for our CAD/Revit users who may spend their entire day in CAD/Revit or Smart Client. Archibus says this change was made because the indefinite connection was problematic for SSO users so they've now hard-coded a 30 minute timeout.
I'm suggesting that this Smart Client timeout be configurable. A setting…
13 votes -
Text on Button to Confirm Meeting
The final button to confirm a meeting should read "Confirm" or similar instead of "Next ->" so the user is aware there are no more steps to complete and they are about to commit the reservation. Screenshot attached.
5 votes -
Copy button for Recurring Costs
When leases are extended or year by year the recurring costs often need to be updated, which is time-consuming. To streamline this process, we would like to see a copy button that allows users to copy the existing recurring cost information selected and then present it in a popup so that anything that has changed can be updated (usually the dates) and saved.
7 votes -
stephen.odonnell@anglicare.org.au
Allow assigned CF to complete WR even though another CF is assigned.
Currently if there are two assigned the WR will not complete, and the screen does not refresh or indicate that the other CF needs to complete. Allow similar to the Mobile app V5 to optionally complete regardless of other CF being assigned. the current method produces additional admin.
6 votes -
To determine whether the attendees will attend the meeting virtually or in-person
There could be a scenario where organizer may invite 20 people to a meeting but only 10 would attend in-person and remaining 10 would attend virtually. This may help organizer to manage the resources, such as services, catering, space management etc. Currently, there is no provision for determining whether people will attend the meeting virtually or in-person. Having a toggle option to indicate people as virtual while adding them to the Meeting room booking will allow the organizer to get an accurate count. Moreover, if you have your Outlook or Google calendar integrated with Archibus, you can send meeting links…
3 votes -
Auto-Search Function to be re-enabled after first use
When assigning a craftsperson within a work order and searching for a craftsperson code, we can see the auto search function appear and select a craftsperson from the list.
Anytime there is 2nd craftsperson added, that auto search function no longer works, and you must click the "..." to view the full list of options.
The auto-search function should still be enabled beyond just the first craftsperson added. I'm unsure if this is specific to craftspersons or other fields as well.
2 votes -
Maps in Workplace
When creating a Service Request in Workplace, it would be nice to be able to use a map to define its location.
Same feature as in Report Problem.3 votes -
Archibus SmartClient application accessibility
One of our clients is currently reviewing all their Commercial Off-The-Shelf (COTS) products to ensure they meet their accessibility standards. They are committed to providing accessible solutions to all their users, in line with WCAG 2.1 Level AA standards.
They use the Archibus SmartClient application and are currently assessing its accessibility compliance. However, they were unable to locate a Voluntary Product Accessibility Template (VPAT) or any detailed accessibility documentation for the SmartClient application.
Would be great if SmartClient application has been assessed for accessibility compliance with WCAG 2.1 Level AA standards or Section 508.
Enhance the accessibility features of the…
2 votes -
Hide the Labels in Space Console when Using Hide Labels
In v24.1, it was possible to create a "None" label that hid all of the label text on a drawing. In newer versions of Archibus, there's a "Hide Labels" feature, but labels always show the room code. Can the old functionality from v24.1 be restored in new versions of Archibus, so labels properly reflect their data sources?
9 votes -
Different set of questions for Preventive and Corrective Maintenance
When a user is configuring questions to be displayed in the checklist on the Onsite App. And when these questions are set, they are displayed the same in the questionnaire for both Preventive and Corrective Maintenance.
We want a separate set of questions to be chosen/displayed for Corrective maintenance and Preventive Maintenance. As there is a question for the Root Cause of the problem which is only applicable in case of Corrective Maintenance and not required for Preventive Maintenance
6 votes -
Ability to copy Processes in the "View Tasks by Processes and Applications"plication
When creating new processes, the ability to copy exisiting processes would allow one to copy a similar process and modify it. This would be much less time consuming than having to mannually enter all of the different tasks into a new process.
4 votes -
Parameter for Label(s) in Space Console
While I know it can be manually adjusted, for simplicity and control in SaaS installations, it would be handy to have an application parameter that will control which Labels will show by default in the Space Console and floor plan views.
Having the layer control AbSpaceRoomInventoryBAR-SpaceConsoleDefaultLayers application parameter is great, just for the reason that the clients want to control what their users see when they pull up a floor plan.
Being able to easily mandate which Label shows up on initial load would be similarly useful.
2 votes -
Harmonize Meeting Booking Notifications
The notification emails are not consistent when you book a meeting as an organizer versus when you invite attendees to a meeting.
When you book as an organizer without inviting attendees, you receive an email notification with the door code info for certain rooms, but without the ics file to book it in the calendar.
If you invite other people they receive an email with the ics file, but no door code info.
Can both emails include the door code info and the ics file attachment?
3 votes -
Maintenance: batch processes, add confirmation dialog
When we proceed with batch in the console or anywhere in the application, there is no confirmation dialog. You can for example batch cancel 200 work requests if you pick up the wrong button by accident (note that cancel is just beside approve).
This would be a nice safety feature
4 votes -
Attaching Checklists
Allow checklists to be added by certain users (role based) to attach checklist at the time the work request is created.
4 votes -
Allow Users to Acknowledge Reservation Costs in Workplace
When a cost is set for a room reservation, allow the option for a cost confirmation box to appear when the user is making the reservation. The user would be required to select that they acknowledge the reservation cost before proceeding.
Currently there is no visibility into the room costs in Workplace and before charging anyone the space team needs to make sure they are aware. Currently they are just adding the cost as an amenity but that could easily be missed.
3 votes -
Change colour of the Checklist filled from Onsite App
After completing the checklist from the Onsite Application, when we try to view the data from web central. The colour is very light (grey) and is difficult to read, specially for our clients.
In there any way, we can change/darken the colour theme.
7 votes -
Hotelling Approval by Location
Hotelling currently only allows approvals for employees whose departments have an approving manager assigned.
Often the workspaces themselves will require approval, no matter who is booking.
Rather than have approvals based on the employee department, please create the ability to enforce approvals based on the room/workspace department as well.
3 votes -
DWG publication - result documentation
When publishing CAD plans, ARCHIBUS reports an OK at the end.
This happens even if no SVG file was created as a result.
The user does not recognize whether the publication was complete, partial or not.The customer request is that the publishing function logs when an object could not be processed successfully.
The information should accurately identify the object (e.g. via ehandle) and, if possible, also identify the problem that led to the error.The publication should not be aborted, but rather skip the unpublished object if necessary and log this.
Documentation should be in the protocol.
An additional…4 votes -
Login process - Infomessage required, when no more licenses are available
If a user logs in to self-service (".../workplace") and there are no more licenses available at that time, the user will not receive an info message, but rather an endlessly rotating circle on a black background.
Here it is required that the user receives a meaningful message from the system.
2 votes
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