960 results found
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Add the ability to deactivate a building that has been demolished
Allow system admins to see the floor plans, historical data but do not allow access to end users. Currently you have to delete all BL, FL, RM and RMPCT records and you lose the historical data.
7 votes -
Setup default value for check list option
Define a default value in a check list option on all check list type.
2 votes -
time response in checklist
Add Time option in the response format type in a maintenance checklist
Thie option is available on compliance survey... should be available on maintenance check list.
https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/compliance/ex_quest/example_questions.htm?Highlight=time3 votes -
checklist
Define conditional question in maintenance checklist (idem compliance)
if a response to a checklist question = xx the open a new questionnaire
as it is done on compliance questionnaires (see print screen)4 votes -
Priorities not sticking
A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.
These are the steps:
1) A work request is submitted with a priority of 3.
2) The work request is approved.
3) Update the work request.
a. Add a craftsperson to the request and add time to the request.
b. Change priority from 3 to 5.
c. Save the update. Popup about returning to beginning of workflow and click OK.
4) The work request is approved again with the priority at a 5 still as needed.
5) Update the work request.…3 votes -
Priorities not sticking
A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.
These are the steps:
1) A work request is submitted with a priority of 3.
2) The work request is approved.
3) Update the work request.
a. Add a craftsperson to the request and add time to the request.
b. Change priority from 3 to 5.
c. Save the update. Popup about returning to beginning of workflow and click OK.
4) The work request is approved again with the priority at a 5 still as needed.
5) Update the work request.…3 votes -
Navigation improvement by removing the Request a Service Screen
The navigation from Workplace to Select a Building to Request a Service screen (see attached) and then to the Service Catalog provides an extra click because People & Places is not being used by our organization. We would like to have the ability to navigate from Select a Building directly to the "Service Catalog removing the Request a Service screen. Our go-live is in early 2024.
3 votes -
Workplace - Improvement of the request procdure for equipment using QR
There are some difficulties in creating service requests for equipment in Workplace, which should be improved.
Currently, the Workplace request form requires users to select the equipment from a list. If a building or floor is selected, the equipments are filtered, but it is difficult for them to select from the list.
Also, it is not easy to use the QR codes printed in the Define Equipment task to request with equipment. It requires a guest user to be enabled and users cannot select the request type. This makes it impractical for users to use this feature.3 votes -
Session issue in Track Incident report Document Disappearing
Dear Team,
While accessing Track Incident we found some Issue. Where if we load Track incident and didn't use it for 15 minutes or while session time out and open new tab in browser and logged in Archibus and go back to Track Incident tab in browser and select any Incident which is having documentation it will not show instead it shows blank rows.Please follow below step to reproduce it.Login as AFM
Go to <Track Incidents>1. Load track incident view filter it with incident id which is having doc and do not click on incident id.
Wait for session…
2 votes -
Configurable Timeout Specifically for Smart Client
It has been brought to my attention by clients and confirmed by Archibus that with the newer versions of Smart Client (Probably v2022 and after?), users will be kicked after 30 minutes of inactivity. In all other previous versions, users were able to remain in Smart Client indefinitely. This is favorable for our CAD/Revit users who may spend their entire day in CAD/Revit or Smart Client. Archibus says this change was made because the indefinite connection was problematic for SSO users so they've now hard-coded a 30 minute timeout.
I'm suggesting that this Smart Client timeout be configurable. A setting…
13 votes -
Reports Central - Filtering Implies AND with No Option for OR
I'm logging this as Navigation since there isn't an appropriate category for this.
In Reports Central, there is the ability to add filtering to the result set. Multiple filters can be added but each one that's used is adding an AND in the statement and doesn't provide any way to set it to OR.
For example, in the Work Requests (wr) table, I want to know which records have a Cost of Labor, Cost of Parts, or Cost of Tools over $1000. If I add filters for all 3 fields, it would result in, (Cost of Labor > 1000 AND…
3 votes -
Hoteling Booking Reports - Show the Employee Name - not just Employee Code
In Hoteling reports such as Workplace Utilization or Bookings by Employee, have the ability to use automatic look ups to show other fields from the EM table as columns in the report and in select values.
Currently in V2023.03 only the Employee Code is shown and auto looks ups cannot be used. Many client do not have recognizable employee codes and need to see the actual employee name field in these reports. The ability to specify other fields like Employee Title to be shown via automatic look ups would be beneficial.
4 votes -
Workplace
It would be great if there was a control box in Workplace Floor Plan view that allow users to pan left/right/up/down and zoom in and out of the floor plan. Currently, it's not user intuitive and users have to click and drag, or use their mouse. This will help improve the user experience.
3 votes -
Highlights for Fully-Booked Floors
When a floor is fully booked the blue/gray available/booked highlights do not load at all. This gives users the impression that the highlight has failed to load and there is an application error.
I see that as of v2023.02 a message has been added indicating there are 0 rooms available. This is an improvement but it could be more clear.
For a floor that is 100% booked for the selected date/time:
- Display the highlights showing all rooms gray - this will also allow admins to review bookings for fully-booked floors at a glance.
- Make the message more prominent,…5 votes -
Dynamic Questions at Reservation
Similar to the another 2 ideas "Back to Work - Reservation/booking Questionnaires for pre/post use" and Questionnaire for Service Request types, there is desire to have dynamic questions asked of the requestor before they submit a reservation request. We have one client that uses the reservations module not only for reserving rooms but holding events within these rooms. The client wants to set up a series of questions to gather needs for the event/reservation and based on how it's answered, another question may load/display.
An example would be "Is A/V support needed?" if answered "Yes", a second could appear with…
5 votes -
Show all Equipment-Procedure pairs in the 'Define PM Schedules' task
When using the 'Define PM Schedules' sometimes it is not possible to view all the Equipment-Procedure pairs, even after using the filters above. This means there are procedures the user can't schedule because they are never shown.
Some way for the user to be able to access all registers matching the filter (for example, paginating the grid) would be useful.
3 votes -
Workplace App - Improved Scrolling and Scrollbar usability
On some phone models the "People" and "Workspace" tiles don't fit on the screen without scrolling down, however the scrolling behaviour and colours make it difficult for users to get to the 'bottom' of the screen.
There are two scrollbars that the person needs to use and the chosen colours make it hard to tell them apart from each other and the background.See attached image for an example.
3 votes -
Workspace Transactions Print Functionality
A user MUST have the ability to print floor plans from the Workspace Transactions Console just as they can in the Space Console. When an employee has 2 locations (ie. An office and a Lab), it is necessary to be able to see the labels and other data that is provided on the WT Console since only the primary location from the em table is shown in Space Console. Having the ability to go back to a different Date when the Employee, Department or Room Type assignment was different and print that state is key to utilizing transactions.
4 votes -
Mark Spaces as Occupied Without Having to Assign Anyone to the Space
Due to security concerns, some clients cant assign all employees to thier assigned seat in the Space Console (Police Departments, Courts...). Archibus does not let you mark a seat as occupied without specifically assigning an employee to it. This makes it impossible to get an accurate vacancy count or visual of what seats are actually available. We need a way to manually mark a space as occupied or assign a placeholder user to multiple spaces so that clients can still see accurate vacancy and occupancy counts without having to assign employees to the spaces.
10 votes -
Reservation Associating Allowable Room and Employee Standards
Currently this only applies to Hoteling but we also need this feature for Reservations.
Clients/User that only implemented Reservations need their employees to be only able to book specific meeting spaces or areas according to their employee standards.
3 votes
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