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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Can we prevent Workplace users from attaching files that are too large or unacceptable file formats? Or at least add some sort of warning.

    Currently, if a user attaches a file that is too large or an unaccepted type, Workplace Portal still processes it. So, to the user, it looks like the request went through. However, it will be shown without a Maintenance work request code and the status will be "Created". The user is unable to do anything with the request and system administrators are unable to see it.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  2. When an employee do not have a room assigned (or a booked workstation) but has a building assigned to his profile, and you search for that employee in People & Places in Workplace, it says that the floor plan is not available. It would be nice if the floor plans for the building would show up.

    13 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. When an employee do not have a room assigned (or a booked workstation) but has a building assigned to his profile, and you search for that employee in People & Places in Workplace, it says that the floor plan is not available. It would be nice if the floor plans for the building would show up.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. When an employee book for an other employee or a visitor, the pop-up booking confirmation window says "Confirmation was sent to your email" when in fact the email was sent to the other employee or the visitor. This is confusing cause the employee is looking to get that confirmation email.

    9 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. On the Work Team Performance Report, having the ability to isolate a Work Team in the Report would be beneficial.

    This can be resolved by including the Work Team as a selectable field on the report.

    3 votes

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    0 comments  ·  Maintenance  ·  Admin →
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  6. From Reports Central you can only join directly related tables (for example Floor to Building) but the joined table cannot be related to their related tables (for example Floor to Building to Sites)

    It would be needed to join with the joined tables both in Reports Central and in Smart Client

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  7. The ability to add the equipment code to the work request in completed status. Many time this information is added after the fact and having to re-issue is not ideal.

    6 votes

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    0 comments  ·  Assets  ·  Admin →
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  8. Archibus provides the new features that are included in the new version releases but fails to articulate the existing features that are being removed. This has caused our team challenges after an upgrade to find out that some of the things that we have been using no longer exists.
    It would be helpful if the new version documentation includes new features BUT also ones that are being removed.

    5 votes

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  9. As maintenance manager
    I would like to add a Attributs to a Tools and see these informations on OnSite application.

    1 vote

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    0 comments  ·  Maintenance  ·  Admin →
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  10. As Survey manager manager
    I would like to define a Asset Attribut with an list of predefined values :
    - enumeration list
    - value by default = first value
    - multilingual

    Add others parameters
    - Type of response : Char / integer / number
    - allow to be null : Yes/No
    - display order : Number

    If number
    minimum value allowed : 0
    Maximum value allowed : 100

    2 votes

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    0 comments  ·  Assets  ·  Admin →
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  11. In v24.1, it was possible to create a "None" label that hid all of the label text on a drawing. In newer versions of Archibus, there's a "Hide Labels" feature, but labels always show the room code. Can the old functionality from v24.1 be restored in new versions of Archibus, so labels properly reflect their data sources?

    9 votes

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    Under Review  ·  0 comments  ·  Space  ·  Admin →
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  12. Adding a calendar option to the Workplace catalog for a service request, rather than manually typing it in the work description would be extremely helpful.
    A simple example: I would like a picture hung in my office. I will be out on November 21, can you please do it then?

    Adding a Calendar to select the date and then store it with the work request would be perfect.

    5 votes

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    2 comments  ·  Workplace  ·  Admin →
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  13. Add the magnifying glass icon to the search bar at the top of the page. It makes it more consistent with search bars in other products.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. Please consider ALL types of users / consumers when designing modules. We have been using the lease module for a number of years. Even today when I review the latest version it says Used By: Portfolio Managers, Lease Administrators.
    We have maintenance people, finance people, occupying departments, all looking at the data from the lease module. It is not clear from the help which views are designed for these READ-ONLY people.

    In the over ten years I have used Archibus I find this a problem in most modules. There have been some 'executive' views (the only people here who never…

    11 votes

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    Under Review  ·  0 comments  ·  Leases  ·  Admin →
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  15. The default subject (reserve.reservation_name) size of the meeting in ARCHIBUS is 64 and MS Outlook can go up to 255 characters. Syncing from Exchange to ARCHIBUS return a 'truncated' error when a subject is more than 64 characters. Best will be to allign the out-of-box ARCHIBUS field size with MS Outlook to prevent this syncing error. Aslo, the hreserve table.

    2 votes

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    1 comment  ·  Reservations  ·  Admin →
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  16. Move Console - turn on/off Redline toolbar

    Please add an option to show/hide the redline toolbar window. collapsing it and moving it is a pain....

    2 votes

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    0 comments  ·  Space  ·  Admin →
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  17. A person who uses an ACC account should se many different folders & models depending on its ACC rights. Only a few of them are related to the Facility Management « live » processes.

    It must be possible to limit the ACC folder to a specified sub-tree.

    The objective is to avoid opening models not related to ARCHIBUS, or which can alternative versions.

    It must be possible to define a unique list of models behind the « building » button?

    It should be setup in the afm_dwgs table with defining the right place to find them in ACC.

    10 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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  18. A Workplace App where the user can find and reserve spaces such as meeting room, workplace, car parking, lockers, quiet zones and many.
    In this way, users can book more than one amenity based on configurations, specific to each location. In summary, the booking readily available amenities and spaces will be hassle-free and clear.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. We provide service to First Nations and have several buildings that have First Nations name using special characters. Can Archibus look into adding First Nations characters in the fonts that the system uses so we can properly name these buildings?

    33 votes

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    4 comments  ·  Compliance  ·  Admin →
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  20. When you have PMs set up, things work fine and the PM WR location matches the EQ location.
    However, if you change the EQ location, it does not change the location on the matching PMS record.
    We would like to see the software cascade this EQ change to the matching PMS record(s).

    4 votes

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    0 comments  ·  Maintenance  ·  Admin →
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