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Archibus

Archibus by Eptura

Welcome to Archibus's feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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960 results found

  1. Bug found during upgrade testing. There is an error message in the Assign Employees to Available Rooms in French only but it is not affecting the functionality

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  2. bug in the tool meant you can't click on the calendar button to pick a date in workspace booking; need to click in the box.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. Here are the 2 jobs we would like to have run automatically every night after the SpaceServiceUpdateAreaTotalsSpaceTime (Garrett is checking with Archibus if that one can be turned off but if not or if we decide to keep it on anyway, we would like to have the following ones to run after):
    Update Area Totals
    Update Employee Headcounts

    6 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. In foundations you can add and employee in Define Employee and it has auto fill. But you can't add the Employee Standard. You can add it to Reservations Define Employee but that does not have auto fill or any required fields so it is easier to make a mistake

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Allow the end user to modify the document type, description, classification and document name on Lease documents via the Lease Portfolio Console. Currently you have to delete the document and re-add it to correct these fields.

    4 votes

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    1 comment  ·  Leases  ·  Admin →
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  6. We have more and more clients wanting to implement SAML via AWS, Azure or ADFS and Archibus only supports Legacy Header Based Authentication. We want to know (or suggest) if it's possible to build service provider features into Archibus.
    Bring Archibus into current times and make it capable of Modern Authentication for user access. Else, we have to install and support Shibboleth-SP with every SAML request.
    More and more of our clients are asking why ARCHIBUS do not use modern authentication. They have to apply for a dispensation to deviate from the prescribed minimum standards and requirements to have Shibboleth-SP…

    25 votes

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    2 comments  ·  Platform  ·  Admin →
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  7. We have instances where an employee works across multiple campus' or buildings and therefore requires a desk in both locations. It would be great if the ARCHIBUS Workspace Transaction feature was available in the SaaS version to allow for an employee to be allocated to multiple desks / locations.

    4 votes

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    0 comments  ·  Space  ·  Admin →
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  8. Create an automated method (not relying on timeouts) to log people out of Archibus when they do not select the "Log Out" button from within Web Central. From several of our customers, we are receiving complaints that users are unable to log back in after they "X" out of Archibus instead of selecting the "Log Out" button. They are experiencing this across all browsers and browser versions. It is negatively affecting the user experience.

    23 votes

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    1 comment  ·  Platform  ·  Admin →
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  9. Allow for 24 hour meeting space bookings using TimelineStartTime and TimelineEndTime application parameters.

    3 votes

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    0 comments  ·  Workplace  ·  Admin →
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  10. While migrating the existing bookings from the former tool, we found an employee who booked 2 seats in 2 different buildings for the same day, so we got an alert message.
    That is fine, but we would suggest to show in the message also the building/floor/workstation of the other booking.

    3 votes

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  11. Performance Metrics on the homepage for percentages do not show decimals. This is due to the number only allowing 2 decimal places. Extra precision is needed for decimals for percentage metrics.

    Please change the display and decimal places of the performance metrics as the precision is important for many of the metrics.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  12. We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.

    This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution

    This is the cde that sends the notification and then cancel those same meetings

    Our use case is:

    • Send a mail asking…
    11 votes

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    1 comment  ·  Workplace  ·  Admin →
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  13. When performing a search in Workplace, we would like to see exact match results be displayed first. When there is a lengthy list of results (not all displayed), it is important for our users to see the exact match first, otherwise they cannot find the location they are looking for.

    Attached is a screenshot example illustrating an exact match record we would like to have returned first on the search.

    4 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. Make Smart Client install NOT add a desktop shortcut for AISVDwgConverter and/or add a step in the install wizard that gives the option of what desktop shortcuts to make.

    3 votes

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    Under Review  ·  1 comment  ·  Smart Client  ·  Admin →
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  15. Allow the performance metrics and alerts to show values based on the user that is currently logged in.

    For example, I want an alert on my homepage to show how many Work Requests are assigned to me, or how many leases are expiring where I am the landlord contact.

    There is the ability to set granularities for metrics based on assignment, however this is generic and does not change based on the logged in user.

    4 votes

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    0 comments  ·  Platform  ·  Admin →
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  16. Changes needed: show button to "Add Scheduled Cost" without drilling down in tree and add a Month filter.

    Clients with large numbers of leases run rent monthly. With dozens or hundreds of leases this is a very time consuming process. Currently (2022.03), to add an ad hoc Schedule Cost for that month, the user must click many times just to get to the lease so the the "Add Scheduled Cost" button appears. Instead, keep the button on always and require the Lease ID when adding a new Schedule Cost..

    Also, the user can filter only for an entire year, but…

    22 votes

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    1 comment  ·  Leases  ·  Admin →
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  17. Rmcat and rmtype descritpion in FR

    In English, all is good but in FR, in Workplace, when you s
    earch for room type, you have to search in English and the results are in English.

    Latest reply from Archibus:

    If you believe new functionality should be added to a future version of the product, the correct place to voice that suggestion would be Uservoice. If you wish for functionality to be built be our organization to be added to an existing version as a custom feature built for a specific customer, that would need to in the form of a…

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  18. Provide a report that shows the total number of workspace bookings (confirmed and unconfirmed) and then the breakdown of number of confirmed vs. unconfirmed bookings for a user-specified date range.

    5 votes

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    0 comments  ·  Workplace  ·  Admin →
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  19. If Workspace bookings require check-in/confirmation and the user does not check-in, the booking is automatically canceled.

    Add the ability to send a cancellation email to the user indicating the booking has been cancelled because it was not confirmed.

    Currently, in V2022.03 - no emails are sent for cancellations due to unconfirmed bookings.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  20. Have the ability to assign multiple equipment records to one work request for DM and PM work requests

    9 votes

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    1 comment  ·  Maintenance  ·  Admin →
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