960 results found
-
Request Screen Button has a bad UX design
The Blue Request button is originally blanked and then when fixed, the button was created too small.
2 votes -
Compare Asset Database Records
There needs to be a way to QC Assets in the Archibus database vs. those placed in Revit. Basically, a database comparison between the two, similar to the Windowed Assets where it shows assets in Revit that 'used' to be in Archibus. The example QC is for Room that may be in Archibus and never were connected via Revit. See attachments for workflow concept.
5 votes -
User Forum
Request: Dedicated forum for Archibus and Smart Client users.
Justification: Limited online community knowledge sharing available.
Implementation: Structure would differ from UserVoice currently as questions would be posed to the user community. Site monitored by other users and Eptura product team to answer questions or request improvement/feedback to future builds as it operates now. Recommend including a search feature for users to reference previously ask questions. Recommend ability to mark forum responses as solutions/solved to posed questions/problems - similar to the Autodesk forums.
Expected benefits:
- Increased user engagements and knowledge sharing.
- Reduced burden on Eptura support to answer…5 votes -
Maps in Workplace
When creating a Service Request in Workplace, it would be nice to be able to use a map to define its location.
Same feature as in Report Problem.3 votes -
Harmonize Meeting Booking Notifications
The notification emails are not consistent when you book a meeting as an organizer versus when you invite attendees to a meeting.
When you book as an organizer without inviting attendees, you receive an email notification with the door code info for certain rooms, but without the ics file to book it in the calendar.
If you invite other people they receive an email with the ics file, but no door code info.
Can both emails include the door code info and the ics file attachment?
3 votes -
Deactivate tagging in OnSite comments
it would be nice to have a parameter to deactivate the tagging feature in comment in OnSite and the Maintenance Console.
The rational is that sometimes, Archibus is the back-end system that manages the work request.
The communication with the customer is then handled by the front end system.
In this scenario, we don't want Archibus to send emails to people for work requests.2 votes -
Comments put on a WR when assigning a CF to show up in OnSite
Currently, in the Maintenance Console, when a Supervisor assigns a Craftsperson to a Work Request and puts a comment, that comment does not appear in OnSite.
Craftsperson should be able to see all comments entered on the Work Request they have been assigned to. Especially when that comment is made at the time of the assignment.
The rational is that when a supervisor assigns a CF to a WR this is when they add a comment for the CF.
Users are confused as they're putting comments when assigning CF but then the CF does not see it.
4 votes -
Allow Users to Acknowledge Reservation Costs in Workplace
When a cost is set for a room reservation, allow the option for a cost confirmation box to appear when the user is making the reservation. The user would be required to select that they acknowledge the reservation cost before proceeding.
Currently there is no visibility into the room costs in Workplace and before charging anyone the space team needs to make sure they are aware. Currently they are just adding the cost as an amenity but that could easily be missed.
3 votes -
Make the Time Management Chart/Table more clear
I would love for the TIME MANAGEMENT - EDIT, INPUT & APPROVE page to have lines/different colours/something to distinguish the different days. Often I have to scroll down and over to get a full picture of the information and I get lost as to which day column I'm in. (Please see photo for an example) Also, having the Day/Date bar move down with you as you scroll would be ideal.
2 votes -
Field Selector in Cost Wizard
Availability of a field selector gear same as Lease Portfolio Console & Maintenance Console to adjust the visible fields.
4 votes -
Smart Client Delete/Reallocation Pop-up Warning
There have been situations where it was in error that a floor was deleted or moved to a different building. A pop-up to confirm deletion, or even reallocation of building & floors would be ideal to avoid accidental or even confirm correct actions to be taking place.
2 votes -
Display Occupancy Highlight when submitting a Move via Workplace.
Many companies are utilizing Workplace for the general population to submit a Move Request. However, there isn't an Out of the Box Occupancy highlight when submitting a move via Workplace to allow the user to see what offices are available.
2 votes -
Only allow Chat function (button) to be active when there is a value in the em.cellular_number field
Currently the chat icon is bolded when there is a value in the em.phone field. however this field would typically contain the value of a business phone number that cannot be messaged. It would make more sense to have this associated with the em.cellular_number field which would be more likely setup for messaging.
5 votes -
Show Requestor Phone number in OnSite App
Currently the Requestor Phone number from the wr.phone field is NOT visible anywhere in OnSite. Ideally this would be visible on the work request listing page or at least on the work request detail page. The only phone number shown is if there is a value in the em.phone field it is shown when selecting the phone icon under the requestors name in the work request detail page.
11 votes -
Ability to copy Processes in the "View Tasks by Processes and Applications"plication
When creating new processes, the ability to copy exisiting processes would allow one to copy a similar process and modify it. This would be much less time consuming than having to mannually enter all of the different tasks into a new process.
4 votes -
Efficiency
Partnering with energy efficiency product Hank for building locales in the Southern America Region.
2 votes -
Maintenance: batch processes, add confirmation dialog
When we proceed with batch in the console or anywhere in the application, there is no confirmation dialog. You can for example batch cancel 200 work requests if you pick up the wrong button by accident (note that cancel is just beside approve).
This would be a nice safety feature
4 votes -
Update connector email to include Connector Description
When migrating code and connectors to different environments for a client, often times the connectors in DEV, UAT and PROD will have the same connector name. This could be due to many factors, including custom db code that runs based on the connector name.
It would be helpful to include the Connector Description in the email that is sent out via the connector email notifications. This way the connector code can remain the same in all environments w/ only the description being updated to include the environment name being sent from.
This would also be nice to include so that…
3 votes -
Make room number visible in work request list page
Currently on the page which shows the list of work requests the Room Number is NOT visible. Our trades use this to plan their day and right now they have to go into each request individually to plan their day.
14 votes -
Attaching Checklists
Allow checklists to be added by certain users (role based) to attach checklist at the time the work request is created.
4 votes
- Don't see your idea?