432 results found
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Toggle on/off Team Highlighting on VBS Floorplan
As a Space Planner,
I would like to toggle off team highlights for the blocked floorplans,
So that I can better differentiate team allocation on the floorplan even when I have a team selected.This new functionality (link below) makes it harder to see the different team colors, and it's too troublesome to have multiple windows open or download floorplan block reports to make these team comparisons.
https://help.serraview.com/display/ENM/2022+June+Product+Release+Overview#id-2022JuneProductReleaseOverview-NewBlockandStack(VBS)HighlightingofTeamsandNeighborhoods3 votes -
Automated Emails to Default People
When I create a Service Request, I want all my default people to receive an automated email notification alerting them that it has been created and they’ve been assigned to a role.
Given the scenario where an instance is set up to use Service Requests and that instance has assigned ‘Default People’ to various roles so they are automatically assigned on creation, Serraview does not currently send the ‘Assignment Notification’ email to people on creation of the Service Request.
The ‘Assignment Notification’ email templates currently is only sent when:
- The user is manually added to the field inside the…3 votes -
Visual Lease Integration
As a System Admin, standing up Serraview for a new corporation,
I'd like to see a connectivity for Visual Lease.
So that I can better manage my portfolio.3 votes -
Adding a tab to the BOS Sheet
When making large moves or entire building optimizations, there are many pieces of equipment that need special handling, but aren't tied to a specific person...
Example: if there are large storage cabinets that contain PHI or other sensitive information, I would love to be able to track that in a BOS sheet, to have a better handle on these items vs a generic furniture move. Items like these would not be tied to a specific person, therefore would not have a "spot" on the BOS sheet.
I propose having another tab on the BOS sheet for "Business Moves." See attachment
3 votes -
View photos associated with Space Name
Upload photos to Space Name that are visible while in Spaces. Currently one can upload only 1 jpg but the image is not visibly - one must download the image to view it. It would be helpful if multiple images could be viewed when the Space Name is clicked.
3 votes -
Alter desk fixed to flexi in bulk update spaces desks
The ability to efficiently change desks from fixed/flexi is hindered by the ability to only achieve this by doing it one by one, or in file upload. add overright ability in BULK UPDATE to alter working type of desk from fixed to flexi / flexi to fixed in production.
3 votes -
Notifications for Persons added to People Directory
It would be excellent to have a system notification or summary pop-up that notifies users that a person has been added to the People Directory so that the local admins can review and action. We have holding floors created for our sites that does aid towards identifying new additions but for those admins covering regional sites, they may not automatically check this without being prompted.
3 votes -
Space Type Selection Check Box Improvement
It doesn't make sense that unclicking a parent check block doesn't deselect all the children boxes below. Very unintuitive and not how similar interfaces on other software applications operate.
3 votes -
Toggle On/off Org units in VBS
In VBS, you can currently select only '1' Org unit and it will highlight the spaces assigned to that Org. It will be a very intuitive and quick method to allow users to Toggle On/Off one or many Org Units in VBS. The approach is similar to what's available in Space module for Space Types, the suggestion is to have the same for VBS for Org units.
3 votes -
Disable password expiry for user
In Serraview 3.0 there isn't an option to disable the User password from expiring.
Navigate to
Admin Settings > General Configuration > User Sign InWe would like the option to disable Serraview user password expiry.
3 votes -
Bulk Update Reason for change
Users should have the option of entering a reason for making a change as a part of the bulk update process. This would help facilitate internal communication between multiple different space planners working together to manage a large portfolio.
3 votes -
Automatically Generate 'Current' view tab in Scenario Planner
Whenever a new Scenario Plan is created, have a button to display 'Current' context based on buildings/floors being included in the scenario. This should be able to be refreshed through a button or setup to refresh automatically.
3 votes -
Show link expiration time in "Send Logon Info" email
When you send a user an email to reset their password with the "Send Logon Info" button, the email they receive does not tell them how long the link will be active. It would be nice to see "Password reset link will expire in [x] minutes" or something like that in this email.
3 votes -
Spaces: search by building address
Some Spaces users/clients capture different information in building name and address, and both can be relevant when trying to search for a floor. It only works with building name currently.
Requesting that SV enhances the Spaces floor search function to also search for building address.3 votes -
Space Hierarchy - Push to Default for multiple space types
It would be great to be able to select multiple space types at a time to push defaults. For example, we regularly push to default for the workpoint count, but each space type has to be done individually. This takes unnecessary time.
3 votes -
Custom Selection for Space Floorplan Block
Ability to make a custom selection of a portion of the floorplan to show in the Floorplan Block report download.
3 votes -
Allow Service Request Detail Pages to Open in a New Browser Tab or Window
Sometime I want to open multiple service request in separate browser tabs or windows so I can easily flick between them. 'Open link in new tab/window' is not available in the right click menu and ctrl + left click does not work either.
3 votes -
3 votes
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Expand "Report generated..."
Certain reports in Serraview are generated with a "Report generated [insert date]" subheading.
This is incredibly useful for referencing older reports, however what the line does not tell reveal is whether that report was generated against 'Current Data' at the time, or against a 'Snapshot.' This is critical information to know.
I would love to see this additional data added to the field.
3 votes -
Asset linked to floorplan and ability to add photos
As an administrator, I would like to be able to view the asset location on the floor plan. Add a link from the asset that you click on to take you to the floor plan to see where the asset is located - link to space ID.
I would also like to be able to take photos of each asset to assist with the management process. This is particularly important when managing the asset remotely and cannot inspect the item but need to describe it to the end user.
3 votes
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