469 results found
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Contextual known issues
Serraview has a page on known issues and limitations (https://help.serraview.com/display/ENWN/Serraview+3+Known+Issues+and+Limitations), as well as contextual help in the actual product (click the help button and the content will change depending on where you are), but it would be good to see what issues are currently known about that module so that duplicates don't get raised.
It would also be great to subscribe to individually known issue so I'm automatically updated when they're fixed.
3 votes -
3 votes
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Ability to link user roles via AD group during authorization
Ability to link user roles via AD group during authorization
3 votes -
Ability to limit number of moves per move request
Ability to limit number of moves per move request
3 votes -
Ability to hide default system security roles
Ability to hide default security roles that the client does not need to see. This causes unnecessary clutter on the list.
Example system roles: 'Scheduler User', 'Service Account', 'Import User'
3 votes -
Service Request calendar integration
Give users the option to push the move ticket to an associated calendar (either a shared calendar for the whole organization, or a different calendar for each building). This would create a new meeting event on the related calendar with the relevant ticket information included in the meeting description. This would help clients communicate with the move team, as well as have a better understanding of how upcoming moves are currently scheduled. We should support Exchange and Gcal, just like with reservations.
3 votes -
Insights Dashboard List Enhancement
As an Insights User I'd like a more efficient way of finding dashboards I'm interested in
3 votes -
Generate QR codes for Assets, and use QR codes to track/update Assets
Client feedback logged on 04/01/20:
"Ability to generate and link a QR or bar code with an asset record for asset labeling and tracking."
Current Workaround: None.
3 votes -
Configurable move request form
Move request form has a floorplan map where end users can select the space they’d like to move to
Move calendaring – ability to set dates by locations where moves can take place (i.e. remove weekends, holidays, etc.)
Auto-population of request form based on SSO – request form recognizes the end user logging in and pre-populates their name, space assigned, org3 votes -
Customise the name for Workplace Portal/Module
Be able to customise the name for Workplace to another customer specific name such as Property Portal, Portal, etc. There are many platforms used by various departments called "Workplace" hence it causes confusion within the organisation.
3 votes -
versioning
It is very easy to drag/drop a team in VBS and thus prone to inadvertent drag/drop, especially if I am trying to increase the floorplan view between floors. By providing an Undo/revert function or versioning where I can return to a previous version of the page, this would alleviate the need to ask for a backup re-deploy if an inadvertent move was made. Where a floor has 2-4 teams, it is easy to revert manually but with more than that, it is difficult to know which team was where when the mistake drag/drop was made.
2 votes -
dwg integration
Ability to have integration ability to pass DWG's to other vendors.
2 votes -
Allow to pin navigation menu closed
With the June 2025 update to the interface, the Navigation menu no longer stays minimized if you move over it with the cursor. The previous iteration did this, and the current iteration of the Spaces and VBS Toolbar stay minimized when they are selected to be minimized.
Everytime my mouse moves over that area, it expands and shifts everything on the floorplan view which causes inconvenience when it happens.
Please bring back the ability to keep the Navigation menu minimized when that is selected to be so.
2 votes -
Book on behalf feature - limit bookings
Limit the amount of booking staff can have when booked of behalf.
- Similar to a normal bookings, 1 per day per person.
- 1 booking via book on behalf functionality, per day.Currently when using the book on behalf feature, the limitation is only capped at how many desks a user have access too.
e.g. I have access to 100 desk, I can book 100 desk to another staff member when and errors or issues.2 votes -
Add a sustainability metric to the dashboard along with other space metrics
Provide a sustainability metric, i.e. energy cost savings and/or other relevant ESG metric, in dashboard for scenario planning, VBS, etc. to show impact when reduce footprint/adapt floor plans for peak utilization. This may be an opportunity for integration with Eptura Asset but not certain.
2 votes -
check in api
Enable API-based check-in experience: We are developing an adaptive card-based check-in to streamline the workflow. Currently, the API does not support checking in on behalf of the user if the organizer is not a service account.
2 votes -
2 votes
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VBS search to add members improvement
When searching for an existing member of a team in VBS in the "Add" section to add a new member to the team, Serraview shows a message "No results found" instead it should mention that the user is already in the team to not create confusion.
2 votes -
Ability to add or remove workpoints in Scenaro Planner
Spaces often change use - this feature would greatly assist in planning.
2 votes -
Make allocated workpoints assigned to invidividuals also bookable
My client would like the option to assign/allocate workpoints and also enable them for booking. Currently, this is not an option. Workpoints need to be "open" to be enabled for booking.
2 votes
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