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Serraview

Serraview by Eptura

Welcome to Serraview’s feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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432 results found

  1. Insights Dashboard that provides a VBS style view showing block and stack with villages, neighbourhoods and teams, showing utilisation per floor.

    Provides a way for space planners to easily identify utilisation across a whole floor, either on a specific day or over a period of time.

    8 votes

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  2. In the Spaces module, reports are an option when you pull down the Space Types selection. However in any other view, the reports feature becomes gray and not applicable. Can these reports be made available in Spaces?

    8 votes

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    2 comments  ·  Spaces  ·  Admin →
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  3. As an Occupancy Planner,
    I would like the ability to make bulk updates to Neighborhood names via a Hood Import the same way I can bulk update Workpoint names and Team names via Workpoint and Team Imports respectively,
    So that I can better manage teams and hoods in my portfolio.

    8 votes

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  4. If multiple pages of assets are listed, you can click on page numbers.
    If you want to select particular page number outside the range that is displayed for you at that moment, you have to click until you reach that page.
    Free text field with the option to insert required page number would be very helpful.

    8 votes

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  5. The Workplace Admin list should exclude/hide teams that belong to a building that has been set to NOT show in Workplace. This is causing the Workplace Admin list to be cluttered with teams from buildings that are not using Workplace validation.

    8 votes

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  6. As a Relocation Manager I want the system to automatically notify BOS Migration Managers when I assign them to a BOS Project.

    8 votes

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    0 comments  ·  BOS  ·  Admin →
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  7. Ability to report from filtered 'People Directory'

    8 votes

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  8. It would be great to have the ability to 'ping' a network switch or run an SNMP Walk to confirm connectivity to the switch from within the Serraview UI. If the ping fails then it can prompt the user with suggestions as to why the ping was unsuccessful.

    8 votes

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    0 comments  ·  SVLive  ·  Admin →
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  9. Can I have a report that shows when users login/logout?

    8 votes

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  10. Our key users, who frequently work on the VBS, have reported that the zoom in and zoom out functionality on the VBS floorplan viewer is very user-unfriendly. We have been provided feedbacks indicating that the zoom feature is overly sensitive, often zooms in unintentionally, or is frequently slow to respond. I would like to suggest two improvements:

    1. Implement a feature that allows the system to adjust or modify the sensitivity of the floorplan viewing.
    2. Switch viewing graphic from a raster-based floorplan to a vector-based floorplan.
    7 votes

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  11. Clients place a large move into a service request and data was visible however there is not an easy way to transfer this Data the into into BOS. looking to add an export to BOS feature from service request.

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  12. Only six Org Units can be selected in Report 22. Some clients would like to be able to select more.

    7 votes

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  13. This would make the entire FPI process automated as some users currently need to rename non-unique spaces such as Core (e.g to "Core 1, Core 2" etc) for the FPI to work.

    7 votes

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  14. Have the ability to undo any action that has been taken including deleting a team, accidently painting a team, or placing an occupant in a space.

    7 votes

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  15. Quick Reports in Scenario Planner should include a report to output the selected neighbourhood's plan.
    should include:
    - If a team is selected, output the neighbourhood plan of that team
    - If a neighbourhood is selected, output the neighbourhood plan

    7 votes

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  16. When sending out the quick email inside the locker module, options to:
    - Include a floorplan indicating where the it is located?
    - Include locker number in email report
    - Add owning team

    7 votes

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  17. In the proposed new structure of Serraview modules, some items are placed into categories that don’t seem to make sense. Below are my proposed changes to the structure:
    Move “User Security” to Admin Settings > System Configuration. "User Security" is an action that is protected and given to a special role to ensure all users are approved before granting access.

    Move Org Hierarchy, Space Types and Bulk Updates to Resources. These actions are commonly accessed by various roles for the work they perform and not as restricted.

    7 votes

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  18. As an admin,
    When viewing Import Results,
    I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
    So that I can better understand the data transformations and what changes were made.

    7 votes

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    0 comments  ·  Usability  ·  Admin →
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  19. At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?

    7 votes

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  20. Can't enter new asset assignments in BOS, need to update Assets (ie locker assignments) in the Asset module as a separate step

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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