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Eptura Engage

Eptura Engage


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Eptura Engage

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1159 results found

  1. I understand AD sync is only possible at the top level - i.e. all users will be synchronised.
    As an organisation with head office users (who need desk booking) and branches ( who do not), it would be a huge benefit if we can specify groups to be synchronised.
    I'm sure we are far from alone in having this requirement.
    Thanks.

    12 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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  2. Rogers Communication would like the ability to use a campus app. When the end user is in the campus app and selects book a desk, they would like for the Desk App to be opened.

    This allows users to only have to worry about using the campus app and not the 10 plus apps used by the client.

    3 votes

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    2 comments  ·  Mobile  ·  Admin →
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  3. Can there be a mobile app or mobile browser support for administrators in Condeco? I.e. receptionist need to view the full booking grid, manage bookings, transfer bookings, run reports and manage visitors.

    22 votes

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    2 comments  ·  Mobile  ·  Admin →
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  4. Condeco Cloud collects various logs in relation to interactions the platform has undertaken with other systems and users. For example, who undertook what actions in the tool, who signed in and when, synchronisation to Exchange mailboxes, who requested meetings, who was invited, dates and times, SSO integrations and Office365 integrations, creation/deletion/configuration changes of meeting rooms, desks, user accounts etc.

    Most of these logs are not accessible to the end customers Security Information and Event Management (SIEM) toolsets (i.e. Splunk), and are stored alongside other Condeco customers log data. Because of this it is problematic for Condeco to extract data in…

    5 votes

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  5. Currently when a zone/floor/desk is closed - for any desk bookings for today - the 'cancellation' email is sent immediately, but for future bookings it is sent at midnight when the email job runs. This means that for any bookings for tomorrow, the user might already be on their way to, or even arrived at, the office before they see the email.

    Can a change be made so that for bookings for today AND tomorrow (and maybe even all future bookings) - the cancellation email is sent immediately?

    Thank you.

    4 votes

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  6. We want to prevent administrators from being able to book for today, or check-in on behalf of users, in locations where self-certification is enabled so that the process cannot be circumvented.

    7 votes

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  7. hi
    there is an option to see all the people that are in the office ?

    8 votes

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  8. 12 votes

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  9. When administering Groups it would be ideal to provide an option to apply a change to all groups in a location vs. having to edit every group for a single small change that applies to all groups at a location.

    5 votes

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  10. Email templates of confirmation, cancellation, etc. should include the day of the week. For instance, "TUESDAY, November 24, 2020" (see below)

    Building: <booking:location>
    Floor: <booking:floor>
    Room: <booking:room>
    Date: <booking:startdate> ***Tuesday, November 24, 2020
    From: <booking:starttime>
    To: <booking:endtime>

    4 votes

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  11. We are unable to produce a Power BI dashboard from the Condeco template which also includes future booking data. This means the developed dashboard is only able to analyse bookings up to and including yesterday, and we therefore cannot use the dashboard to assess capacity/bookings for the following week/month etc.

    5 votes

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    1 comment  ·  Reporting  ·  Admin →
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  12. Floor seating map

    5 votes

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  13. I am unable to book a room with this current view. Please can you amend so I'm able to. Thanks

    2 votes

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  14. We want to be able to customize the Team assignments, so that we can restrict teams to different weekly patterns, such as specific days of the week.

    For example:

    Team A : Can book only on Monday and Tuesday.
    Team B : Can book only on Wednesday and Friday
    Team C : Can book only on Friday and monday
    Team D : etc..

    8 votes

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  15. Please setup an app in Power BI to connect to Condeco for reporting. This will allow further customizations, better data manipulation and make reporting more user friendly.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. It would be good if we could have a simple visual report that would basically reflect (contents, layout) what is on the booking grid.

    7 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. Is it possible to freeze the top row in the Vendor Dashboard, so this information is always visible when scrolling down

    4 votes

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  18. Add the option to add username and email field to all user reports (within the field selection)

    6 votes

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    2 comments  ·  Reporting  ·  Admin →
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  19. Would be great if the software could recognise when a desk is booked by a person for over a number of times and it pops up as a first option to that person for them to book it (so they don't always have to look for their desk everytime they want to book)

    8 votes

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  20. A desk map to show where the desk are located.

    3 votes

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