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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1028 results found

  1. Kiosk pre-selected desk shouldn't be booked until user selects "Confirm and Exit"

    If the user opts to book a different desk to the one that has been pre-selected then, without this change, the user receives 2 confirmation emails. As is stands, this causes unnecessary email traffic and confusion for the user. It is also not consistent behaviour for the kiosk.

    9 votes

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  2. To have a functionality for normal users to bulk upload visitors on the Attendees tab in booking from for uploading multiple external visitors at once. This can help clients in hosting category (like ATOS who outsource their workspace to their client to host events) with managing their workspace efficiently. As we are aware, this functionality is available to group admins or above only.

    8 votes

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  3. We like to respond to all requests with-in 30 minutes.
    It would be good if we could set an alert to advise admins there are requests which have been in queue for over 30 mins etc.

    11 votes

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  4. I'm sure this isn't a radical idea, but having the ability to cancel a meeting and then re-book a new one!!

    I've been told that by design this doesn't work for meeting series. It also only sometimes works for single instances.

    This is needed as there are many faults when looking for alternative rooms. It also doesn't provide many options and/or functionality when moving from existing rooms.

    Therefore, as an idea, please create an feature to be able to utilise the feature of cancelling bookings and then re-booking from scratch for all different meeting instances.

    11 votes

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  5. how can I search for meeting rooms that seat a min of 6 people. So 6+ seats

    11 votes

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  6. Currently there is no way to search by "Last name". May be in UK it is OK to search only by "First name", in DE and the rest of Europe this is not practicable.
    Same topic: Sort by Last name.
    Are the other customers looking for this basic value? Please vote!

    9 votes

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  7. As of now, admins can't see the title of a private meeting. Our receptions are admins (Any admin from Country admin up to Global admins) should be able to see the meeting title.

    19 votes

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  8. When setting up the screen profile, you can only set PIN required for End or Delete booking when Book is also set to PIN required.

    Pin required should be able to be switched off so anonymous bookings can be made on the screen by users. You should have the ability to then set PIN required for End or Delete so this prevents any user ending or deleting other users bookings.

    5 votes

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  9. Need to have the License information available to the admin users. It would be great to be able to pull available license count from this portal so that we do not run into license errors on the screens.

    16 votes

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  10. At the moment it is only possible for the organizer/host to start/end meetings on the screen with transponder card.

    The other possibility would be to allow everybody to start meetings without authentication.
    It would make sense to implement the possibility of authentication by transponder card for every user synced to the system (Example: Personal assistant has booked the room)

    15 votes

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    The development of this feature is currently underway and we expect to be able to release it during Q4 2020.

    The authentication of the card and the permissions of the holder will be pushed to the calendar service.

    Assuming the card holder has permission to Start/Stop the meeting, then the screen will allow it.

  11. A delete button would be useful to have on the booking forms, as you have to right click on the grid in order to cancel a booking.

    26 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  12. When booking multiple rooms. If Room A is free and is added to the booking but Room B is not free and you select Alternative times the Add-in should confirm that Room A is also free at this time.

    In the event that multiple rooms/multiple locations are required this is crucial to a successful booking journey.

    7 votes

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  13. It would be easier for our IT team to know what video conferencing ID we are using if we were able to add a Zoom ID field. It would also be easier for reporting to know who has had video conferences over the course of a month (or whatever range is selected)

    5 votes

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  14. Applying the same background (DEFAULT) to all screens at the same time, without having to go and select on each panel under screen theme

    13 votes

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  15. Essentially a full audit log for users and admins to get transparency on what happened to the booking.
    We would like a way to ensure all admin actions can be tracked which is a security risk as any malicious action is untraceable. It also allows us to know who to inform when accident changes happen

    75 votes

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  16. Users misbehaving and starting their meetings remotely from the web, outlook add-in or mobile.

    Admins should have the option to disable this feature and force users to physically be at the screen to check in.

    (Mobile check in only via proximity - bluetooth beacon)

    13 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  17. Rather than abbreviations (in the search results) and words in the search, room attributes (projector, VC, TV, Whiteboard etc.) should be shown as an icon

    12 votes

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    New Idea  ·  1 comment  ·  Room Booking  ·  Admin →
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  18. One of our sites is interested in providing a self-service option for visitors, via some form of computer/kiosk, so on arrival the visitor can enter their name, and host's name, have their photo taken and print a pass.

    Is this possible?

    11 votes

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  19. When a user/admin enters duplicate service items for the same deliver time the system currently clubs them items together and adds the quantities together.
    It would be better for the system to alert the user/admin they are entering duplicate items for the same delivery time and to change one of the duplicates to a different delivery time or delete the item.

    7 votes

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  20. If you have selected a freely bookable room, you only get freely bookable rooms as an alternative.

    it's the same the other way around.

    managed room in the appointment, only managed rooms appear in the selection.

    This is also limited of VC choices. You should be able to select ANY room as an alternative.
    This also includes selecting a room in a different location/floor if necessary.

    8 votes

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