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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1096 results found

  1. I believe it would be handy when a user initially logs into condeco web portal, the today screen\quick desk search which shows current bookings, that they can perform a quick search to make a booking but have the ability to see the floor maps and not just a list of resources from the selected group

    7 votes

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  2. In the 'Attendees' tab, you can only mark an Attendee with 'Internal' or 'External'.

    Nowadays, it happens more and more often that some of the meeting attendees wont be attending in person but are attending via Skype/Teams/Zoom or any other virtual attendance.

    My requests is that Condeco adds the option 'Virtual attendee' in the Attendee tab, so you mark those people accordingly so they wont be registered for with Food Services and they wont be registered in the Visitors Management module.

    9 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  3. On the today screen, where it shows the floor plan of your seat for the day, hide the other desk availability icons on that screen

    4 votes

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    Under Review  ·  1 comment  ·  Room Booking  ·  Admin →
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  4. We would like you to include Spanish as a new supported language for mobile app.
    Thank you

    9 votes

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    2 comments  ·  Mobile  ·  Admin →
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  5. Once this functionality got disabled, it started affecting our service. Normally, we create hundreds of accounts which now consumes a lot of time, and all details must be triple checked in order to not make mistakes. If it got enabled, it would improve our productivity.

    7 votes

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  6. In view of COVID19, it would be good if Admins could retroactively book a desk on a past date, in case someone showed up at the office without actually booking a desk.
    That would be very useful to allow contact-tracing.

    5 votes

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  7. When a requestor changes their booking in any way (moving their meeting to a different room, deleting their booking, changing quanitties/service items etc) this should be visually highlighted on the dashboard so it's immediately obvious to the vendor that something has changed. Also, it would be good to show WHAT has changed when they click on that booking to investigate. An e-mail is not useful for large operational kitchens, no-one is sat waiting to see if something has moved/been ammended. Also, the e-mail doesn't highlight what has changed anyway so it's really unhelpful. Make the dashboard be the singular source…

    5 votes

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  8. We would have the possibility to define, at platform level, tolerance bands regarding the proportion between smartworking days/presence on site allowed for employees (e.g. maximum 50% of smartworking days, maximum 80% of presence on site) over a time interval (e.g. week, month).

    If an employee overpass the tolerance band he should receive an alert notification directly via the mobile app.

    4 votes

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  9. Current limit is 500, can this be increased?

    6 votes

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  10. Ability to set a list of favorite spaces such as desks, and rooms, and book from the list quickly.

    45 votes

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  11. 6 votes

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  12. Meeting rooms are currently subject to a reduced capacity due to Covid. In Global Setup - Room Booking we have the 'Ignore Room Capacity' option set to True. This is so that when searching for a room via Outlook users can still invite e.g. 10 people even though most rooms can currently only take 5 people, the remaining attendees will join the meeting via Teams.
    In the web application this works fine - searches return all rooms.
    But in the mobile app the room capacity is still applied to search results.
    Can the mobile app also be set to ignore…

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. Unable to login to both web app and mobile app simultaneously? That' not not being able to access webmail or outlook desktop app and have outlook mobile app at the same time. Each time you login to one, it boots you out of the other?

    13 votes

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  14. It would be great to have an automated report function. Currently foor security purposes we run daily reports to see what visitor/staff/contractor passes have been signed back in each day and if any haven't.

    This function would be useful for ALL other reports which are ran frequently also.

    26 votes

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    6 comments  ·  Reporting  ·  Admin →
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  15. At the moment if you aren’t successful in booking a desk for particular times in the future, you have to go back and check periodically to see whether people have released their desks, but it’s very time consuming and manual.

    I wondered whether there could be some sort of ‘waiting list’ functionality set up whereby you can request a desk for your area for particular times and then as desks are released (due to cancellations) you receive a notification? Would save us from logging back on repeatedly etc.

    26 votes

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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  16. Auto-cc (invite) another mailbox (specified by client) configured p/room in “admin”. To enable auto-inviting other resource Skype / Teams / Zoom...

    This will enable auto-inviting another mailbox (resource) whenever you book a specific room. Resources for Skype / Teams / Visitors systems

    Competition already does this. This will enable by booking a room, that another resource like a Skype / Teams in-room conference phone or system is automatically booked. This is a simple change, but can be seen as a “integration” to the clients-benefit. I would do this asap! Great function

    5 votes

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  17. Add a state to desk screens and desk booking that helps admin identify desks that needs cleaning, and set the state to cleaned.

    6 votes

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  18. Add room setup to printout document of a single Room in the 'All services' overview.

    If we click on 'printer friendly version', the room setup is included in this printout. So why don't you include this on the printout of a single room ??

    9 votes

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  19. Is it possible to undo a checked in guest?

    9 votes

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  20. Our open office environment is very saturated - 100% reserved on a regular basis with a number of people who wish to but can't reserve a desk. It'd be great if we could capture the number of people who are unable to get a desk. This could help drive our real estate team to manage the allocation of seats to different depts/teams based on demand

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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