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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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1041 results found

  1. If a blind managed confirmed booking is amended by the end user the booking drops off the grid as it is in a "new and updated" status. This risks the original booked and confirmed room being assigned to another booking request.
    It would be better for these bookings to stay on grid and show as pending.

    7 votes

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  2. Wait list option and notification when the wait listed room is released/cancelled

    28 votes

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  3. For example the email notification lists what catering items has been changed and what the new catering items have been updated too.

    4 votes

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  4. up to 5 options for users to choose when cancelling a meeting to allow for reporting as to reasons why they are cancelling the meeting

    13 votes

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  5. Can the URL page be remembered and hidden in the mobile app? This way there will be less clicks when the users have to re-login on the mobile app.

    6 votes

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    1 comment  ·  Mobile  ·  Admin →
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  6. Integration to report and raise incidents in service management software, to allow the reporting of screen connection issues to service now. The connect portal offers useful information but, many organizations do not have the capacity for staff to be checking for new reports in connecting manually. The overnight reports are useful however by the time business hours begin the issues the reports are already 5-6 hours out of date. Having an automated incident process assigned to the support team in real-time takes away the need for checking the portal throughout the day or relying on customers to call the helpdesk…

    6 votes

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  7. When Catering marks a request as "Collected" it's filtered out into a different view, but if that change was made in error, there is no way to change it back from "Collected" to any of the other status options. Those status buttons should remain on the request window and Catering should have the ability to toggle between them.

    5 votes

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  8. In order to ensure a set up is always entered or ammended in the 'set up' field on the booking page it should be mandatory to choose a set up before proceeding to the next page.

    8 votes

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  9. Have the ability to use the Apple NFC to check-in to meeting rooms and make walk-up meetings

    4 votes

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    0 comments  ·  Mobile  ·  Admin →
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  10. i would like to be able to confirm multiple requests at the same time

    21 votes

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  11. Hello,

    Is it possible to enable SSH / SNMP Access For Condeco Screens? I am trying to ingest these condeco screens into our hardware/device inventory management system called "Device42" and the preferred protocol is SSH/SNMP.

    Thanks.

    4 votes

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  12. We would like a report that allows us to see when and by whom meetings are reserved and when and by whom meetings are deleted.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. There should be an option to turn off time out when admin users are not interacting with the web portal.

    Currently when an admin user is away from the desk for over 30 mins, the user is forced to close the connection and relogin which can be time consuming if a user needs to find info quickly from the portal.

    40 votes

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  14. Have a 'Start Meeting' Email reminder to the host 10 minutes after meeting has started if they have not started their meeting via the screen.

    8 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  15. Recommendation feature for both 'Quick room search' and 'Find a Room'

    How it works:
    If there's no room available based on inputted search parameter(s), show the next best alternative date/time slots

    Reason:
    Meeting rooms, especially training rooms, in our organization is a scarce commodity.
    While it's possible to rely on e.g. advanced grid, it's much more efficient and convenient if the system can directly list alternatives upfront

    36 votes

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  16. There should be the possibility to add columns e.g. "Meeting Title" to the Requests view (Room Booking > Requests). This would help the administrators to prioritize meetings

    7 votes

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  17. It would be useful for admin users to be able to grant special rights to specific users so that they are able to book further out than standard users- this would allows certain members of staff like PA's etc. to book desks before everyone else without opening up the booking grid for everyone.

    17 votes

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  18. Currently vendors that are no longer active simply become 'inactive' which makes the lists grow very long over time. Since for a vendor to be deleted there is a charge incurred, it would be great for admins to be able to delete profiles as vendors come and go.

    13 votes

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  19. Align enterprise screen profile settings with Connect screen settings. We are losing some functionality when we switched over to Linux screens.

    • Only the booking creator can action on the panel using RFID
    • Restrict start meeting to host/requester is useless now
    • Restrict end meeting to host/requester is useless now
    7 votes

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  20. The ability to extract the user pin codes into Excel.

    From time to time we will be rolling out devices into offices where the system has never been available before, as a result once the room devices are in place, user can then register their staff passes against their user pins.

    However for us to supply this we have to go into each individual account and get the pin.

    It would be great to be able to either a) extract all user pins for our organisation, or even better b) the ability to extract user pins based on location.

    This…

    12 votes

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