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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1217 results found

  1. When a user is assigned as a delegate to another user, if they delete a room booking on behalf of someone else, only the booker gets the cancellation email, both the booker and delegate should get the email and it should show who deleted the booking

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  2. Allow check-in from a Cisco Webex or MTR room console provided that a videoconferencing bridge has scheduled in for customers who do not have a room booking panel from Eptura.

    3 votes

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  3. We are using the personal space all day feature a lot for desk booking. We got many locations as well. These locations have different requirements to openings hours and days. It would be of great value if we could choose opening hours on a Location level. It would also be great if we could permanently close specific days in the week for booking.

    Right now I am using a work around to close days throughout a year.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  4. The new Banquet Event Order is a great feature to use. It would be of great value to us if the report also included an overview of guest list.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. The ability for a group to select different desks on different days of the week. Enabling sharing of desks across the working week.

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  6. Plotted resources to remain in position after group change. This is very frustrating that when a resource is moved into a different dept you need to re plot it back to the same position.

    Once a resource has been plotted it should remain in such position until moved by admin

    1 vote

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  7. Have an alignment tool to allow desks/meeting room icons to be aligned in a uniformed position. Floor plans can look messy when one desks is out of alignment to all others.

    3 votes

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  8. Change the Vendor printed report font size to make it fit the page rather than being squashed into a small box

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. In “Find your Team” we can filter by default roles (e.g., Fire Marshal, First Aider), but filters for custom roles are not available.

    We recently created a custom role called “Security Officer” (German: “Sicherheitsbeauftragter”). Users can be assigned to this role successfully, but it cannot be used as a filter in “Find your Team”.

    • Expected behavior: All roles assigned to users — including tenant-specific custom roles — are available as filter criteria in “Find your Team” on both web and mobile.

    • Actual behavior: Only default, system-provided roles appear as filter options.

    • Why this matters: Being able to…

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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  10. Automatically stop desks being booked when people are booking rooms.
    Can you please make the option available? We are using Intelligent booking and the system is booking desks when people are booking rooms, we want to stop this as these people may stay only few minutes in the office and don't need a desk.

    3 votes

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    1 comment  ·  Desk Booking  ·  Admin →
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    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  11. It should be made possible to create team reservations for multiple teams. We are involved in various types of teams, and currently, it's only possible to make reservations for one team. For example, I work as an assistant and should be able to make team reservations for multiple teams, but this is not currently possible. It should also be possible to make reservations for teams one is not personally a part of.

    2 votes

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  12. Create an enhanced user permission that can be assigned to a group of users to allow book on behalf of others without assigning them full admin rights.

    2 votes

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  13. This feature would allow the internal attendees of an Engage Meeting Room Booking to view the Booking/Room details as well as the floor plan for the Room they are schedule to be in. This feature should be available in Web and Mobile.

    2 votes

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    1 comment  ·  Room Booking  ·  Admin →
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  14. Catering notes section to be moved from the side narrow text box, to below the item to provide a larger text box for the details - please see snips. This also prints accross numerous pages.

    2 votes

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  15. Support for Outlook integration without requiring access to end user calendars.

    1 vote

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  16. It would be great to have 3 letters instead of only 2 for the abbrevation of our names. We are so many people here, the initials of our names are not unique anymore and lead to confusion.

    7 votes

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  17. Il est actuellement possible de définir une période d'ouverture à la réservation des salles au niveau du groupe avec une date de début et une date de fin dans la journée.
    Il serait intéressant de pouvoir paramétrer une ou plusieurs périodes de blocage dans la journée.
    A minima, une pause méridienne.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  18. Current Engage v2/v3 screens cannot reliably read SEOS PACS IDs, creating operational challenges. SEOS cards use dynamic UIDs and advanced cryptography, requiring updates to detection and authentication logic.

    1 vote

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  19. An individual to be able to make a booking on a Cisco screen and the booking appear in Engage and vice versa

    3 votes

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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

  20. We use SSO although one of our users managed to change her email address in her profile to her personal email address. She then reported that things "weren't working properly" - the SSO continued to work but she reported that her notifications were going to the "wrong" email address and didn't know what. She also didn't know that she'd changed the email address.

    From an admin perspective it would be beneficial to be able to lock this down so that individuals can't change the email address and cause support issued.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Under Review  ·  Balindra Sahani responded

    Our Product team is currently reviewing your idea. We may contact you if we need additional information or clarification. While not every idea will be added to our product roadmap, we carefully evaluate each submission and yours will receive full consideration.

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