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Eptura Engage

Eptura Engage


Welcome to the Eptura Engage Ideas forum. We love hearing your feedback. If you have suggestions for ways Eptura Engage can better meet your needs, please share them with us. While we may not be able to respond to every suggestion, our product team regularly reviews all submitted ideas.

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Eptura Engage

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1239 results found

  1. f you ordering a larger catering and some items are increased, decreased or even cancelled it´s not visible to them what was changed. Which leads to a big manual effort as they always have to check the original ordering against the update.

    Request: Update the catering table with the changes and highlight them with a colour.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. We have the problem, that many people are booking for other people like The Garden, the Gastro Team, PAs. As all of them don´t know, in which language the user is communicating, we have to adapt the English Template for German and English. That is working except for the date. Could you provide a short date variable? That would really fix the problem.

    Request: Provide short date variable

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  3. We have uploaded over 388 PAGES of cost codes just for one entity. You have to know the correct cost code before you can ordering the catering. We believe a drop down menu is not the best way, but an intelligent field, which is showing you the cost codes when you enter something, might be more helpful.

    User should be able to see the cost codes or to get some good suggestions.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  4. That is a must have. We have uploaded now 388 pages of coste codes just for one entity, with the onboarding of a new entity we will get +500 pages. We must map the cost codes to a location base, this is the only validation what we can do. We have to ensure, that users can use only valid cost codes for their entity. Otherwise they could also use a valid cost code from the USA, Singapore or Switzerland which we do not want.

    Request: Mapping codes per location

    6 votes

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  5. Need more visibility into what was changed for the booking, need to know if more services have been added to the booking, whether the time was changed or just the attendees rather than just that a change has happened.

    6 votes

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  6. Need to be able to see what changes were made to users and by who. More granular audit log or history for users is required.

    7 votes

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  7. Feature Request: Extend the service page with filtering, searching and updating options.

    The service item page is really a nightmare, we have know 59 pages of catering items, for some entities we will get 500 pieces for each of the 12 locations. We need options for searching, filtering and updating.

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  8. Select mulitple cost codes for one booking. We have quite often the case, the mulitple departments want to share the costs of a booking. Therefore we need to option to select multiple coste codes for a booking.

    Request: Select mulitple cost codes for a booking

    6 votes

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    1 comment  ·  Other  ·  Admin →
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  9. Request: Admin must be able to see everything on the grid, while user won´t see this level of detail.

    admins are working almost 95% on the booking grid / advanced booking grid. They reported a data privacy issue, because we had enabled for the booking grid host name, host email und the titel of the meeting. The problem is, if I´m turning this off, also the Admin will not see something. And sorry, clicking on each meeting is not smart especially in 2026. So we must need a grid view / advanced grid view for admins, where they still can…

    6 votes

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  10. On managed meeting rooms, include the meeting status on the view visible to approvers. This detail is crucial in prioritizing the requests received and would be a highly useful field to view in this location.

    1 vote

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    1 comment  ·  Room Booking  ·  Admin →
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  11. Customer who is building their own agentic AI platform is requesting ability to integrate their own, customer managed, AI agents to an Eptura MCP server so that they can invoke Eptura functionality as part of their orchestration layer.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Vendors need the ability to pull up reports on amended bookings and the list of entities amended.

    2 votes

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  13. Vendor team requests the need-to-know granular details of the amendments being done on a past/upcoming booking so as to charge back to cost-centers correctly.

    2 votes

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  14. We want to have a weekly reminder email sent to users with their bookings for the next week and deep links that will allow them to cancel any of the bookings that they no longer need. This should contain both personal space and meeting space bookings in one email.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  15. Want to be able to select certain days or dates where catering cannot be ordered without needing to close the entire location. For example do not want people to be able to order catering during the Christmas holidays when vendors are not working without needing to close the whole location.

    6 votes

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  16. As we have so many service items, it would be better if we could search an item to be added to a booking by typing the first letters of the item instead of scrolling down a very long list to find the item. The same as we have for names of host, requestor or any internal staff.

    1 vote

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    0 comments  ·  Room Booking  ·  Admin →
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  17. Customer would like that users have the possibility to be added to a waiting list for a desk within a zone and be notified if someone cancels.

    37 votes

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    Great news - your idea has been approved for inclusion in our product roadmap! Please note that the final feature set may evolve as we incorporate additional customer feedback, conduct product and design research, and consider broader use cases beyond the original request. We appreciate your input and will keep you updated as development progresses.

  18. Make it easier for admins to delete users with an overview of all users that are currently "blocked" and enable them with a 1-click to delete or mass deletion.

    1 vote

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  19. Email confirmation

    Email confirmation cut off notes that have been added to service items, this then becomes admin heavy once a client checks if all catering or AV requirements have been added. Conference team then need to double check the booking and go back to the client to confirm all requirements have been captured.

    It would be useful if the booking confirmations could capture and send all information.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. when looking at floor plan having option to see all instead of going back and forth to workstations and offices so if an office is not available I can just look and book a workstation without having to go back and select the workstation view to see what is available

    1 vote

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    0 comments  ·  Desk Booking  ·  Admin →
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